+49 6430 9227117
Vendor-independent hardware maintenance · 28 OEMs

Run hardware longer — 30–70 % cheaper. One contract for every OEM, past EOSL.

For IT leaders and data-center operators: equivalent or better SLAs than the OEM, OEM-original spare parts, on-site service across DACH. Past warranty and End of Service Life.

100 %
Vendor-independent
L3
Certified L3 technicians
Worldwide
OEM-original parts
48 h
Fixed-price quote
Live estimate in 60 seconds
Services

Vendor-independent maintenance — from server to storage cluster.

Four cohesive services — one contract, one point of contact, predictable TCO across the entire hardware lifecycle.

01

Hardware maintenance

Vendor-independent maintenance for server, storage and networking — from desktop to mainframe.

  • Response times from 4 h, 24×7 available
  • One contract across all OEMs
  • DACH depots + international service-hub network
  • ITIL-compliant ticketing
−40 % avg. vs. OEM maintenance
More on hardware maintenance →
02

Maintenance extensions

Keep hardware in SLA past the manufacturer warranty — long after End of Service Life.

  • Up to 70 % cheaper than OEM extension
  • Identical or better SLA tier
  • Lifecycle roadmap per system
  • Refresh only when it makes sense
+6 J. avg. lifespan extension
More on maintenance extension →
03

Installation & relocation

Rack build-out, cabling, power distribution, data-center and office relocations — delivered across DACH and internationally.

  • IPMA-aligned project management
  • Weekend and holiday windows
  • Insured transport up to €5M
  • Handover protocol & photo documentation
04

Hardware lifecycle

Buyback, refurbishment, WEEE/ISO-compliant disposal — with certified data erase.

  • DIN 66399 data erase with certificate
  • ISO 14001 compliant recycling
  • Buyback offer within 5 days
  • ESG reporting for compliance

Non-standard setup? Not a problem.

Discuss your project →
Service performance

SLA performance Q1 2026 — numbers from the engine room.

Four core KPIs from our maintenance operation, refreshed every quarter. No marketing gloss — actuals straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
Vendor & Hardware Matrix

25+ manufacturers, 140+ product lines.

From mainframe to branch switch — and everything in between. Filter by category or search a product line.

28 of 28 manufacturers · 180+ product lines total
Server11 vendors
HPE
22 lines
Detail page & FAQ
Server6
  • ProLiant DL/ML/BL (bis Gen11)
  • Synergy
  • BladeSystem c3000/c7000
  • Apollo / Edgeline
  • Superdome / Integrity Flex
  • MicroServer / Cloudline
Dell / Dell EMC
24 lines
Detail page & FAQ
Server4
  • PowerEdge R/T-Series (bis 17. Gen)
  • PowerEdge MX / VRTX
  • PowerEdge XE / XR (Edge/GPU)
  • Compellent / Precision Rack
IBM
11 lines
Detail page & FAQ
Server5
  • Power Systems (Power5–Power10)
  • System z / zSystem (Mainframe)
  • System x / pSeries / iSeries
  • BladeCenter H / PureFlex
  • Netezza
Lenovo
10 lines
Detail page & FAQ
Server3
  • ThinkSystem SR/ST/SD/SE
  • ThinkServer (legacy)
  • System x / Flex / BladeCenter
Oracle / Sun
7 lines
Detail page & FAQ
Server4
  • SPARC M-/T-Series
  • X-Series (X5–X8) / Netra
  • Exadata / Exalogic
  • Sun Fire / UltraSPARC
Supermicro
5 lines
Detail page & FAQ
Server4
  • SuperServer Rack (1U/2U/4U)
  • Twin / BigTwin / FatTwin Multi-Node
  • GPU SuperServer (4U/8U HGX)
  • X9/X10/X11 Legacy (EOSL)
NVIDIA
4 lines
Detail page & FAQ
Server4
  • DGX A100/H100/H200/GH200/GB200
  • DGX-1/2 (EOSL)
  • ConnectX NICs & BlueField DPU
  • Spectrum Ethernet & Quantum InfiniBand
Storage12 vendors
HPE
22 lines
Detail page & FAQ
Storage7
  • 3PAR / StoreServ
  • Primera
  • Alletra 4000/5000/6000/9000
  • Nimble (CS, HF, AF, SF)
  • MSA (bis Gen6)
  • StoreOnce / StoreEasy
  • XP / EVA / SureStore
Dell / Dell EMC
24 lines
Detail page & FAQ
Storage11
  • PowerStore
  • PowerMax / VMAX (DMX/3/AFA)
  • Unity / Unity XT
  • VNX / VNXe
  • Isilon / PowerScale
  • PowerVault
  • EqualLogic PS-Serie
  • EqualLogic PS-Serie
  • Data Domain / PowerProtect
  • XtremIO X1/X2
  • ECS / Centera / Clariion
IBM
11 lines
Detail page & FAQ
Storage5
  • FlashSystem 5xxx/7xxx/9xxx
  • Storwize V3700–V7000
  • DS3000–DS8000 (bis Gen9)
  • XIV / A9000
  • SAN Volume Controller (SVC)
Lenovo
10 lines
Detail page & FAQ
Storage3
  • ThinkSystem DM (NetApp-OEM)
  • ThinkSystem DE-Series
  • ThinkSystem DG/DX (Object/SDS)
NetApp
6 lines
Detail page & FAQ
Storage6
  • FAS-Serie
  • AFF / ASA (All-Flash)
  • E-/EF-/F-Series
  • StorageGRID
  • SolidFire
  • IBM N-Series (rebranded)
Hitachi Vantara
9 lines
Detail page & FAQ
Storage7
  • VSP 5000 (5100/5200/5500/5600)
  • VSP E-Series (E590/E790/E990)
  • VSP F-Series (All-Flash)
  • VSP G-Series (G200–G1500)
  • HUS / AMS
  • NAS Platform (HNAS)
  • Content Platform (HCP)
Pure Storage
4 lines
Detail page & FAQ
Storage4
  • FlashArray //X / //XL
  • FlashArray //C / //E
  • FlashArray //M (EOSL)
  • FlashBlade / //S / //E
Quantum
5 lines
Detail page & FAQ
Storage2
  • ActiveScale Object Storage
  • QXS Block Storage (Dot-Hill-Erbe)
Huawei
4 lines
Detail page & FAQ
Storage2
  • OceanStor Dorado/5000/6000/18000
  • OceanProtect Backup Appliance
Hyper-Converged5 vendors
HPE
22 lines
Detail page & FAQ
Hyper-Converged3
  • ProLiant DX (Nutanix)
  • SimpliVity
  • dHCI mit Nimble / Alletra
Dell / Dell EMC
24 lines
Detail page & FAQ
Hyper-Converged4
  • VxRail / VxBlock
  • VxFlex / PowerFlex
  • vSAN Ready Nodes
  • XC (Nutanix Appliance)
Lenovo
10 lines
Detail page & FAQ
Hyper-Converged4
  • ThinkAgile HX (Nutanix)
  • ThinkAgile VX (vSAN)
  • ThinkAgile MX (Azure Stack HCI)
  • ThinkAgile SX (Storage Spaces Direct)
Nutanix
3 lines
Detail page & FAQ
Hyper-Converged3
  • NX-Serie (NX-1000/3000/8000/9000)
  • Lenovo ThinkAgile HX
  • Dell XC / HPE DX / Cisco UCS-Nutanix
Network & Security12 vendors
HPE
22 lines
Detail page & FAQ
Network & Security5
  • Aruba CX 6000–10000
  • ProCurve
  • FlexNetwork / FlexFabric
  • Aruba APs / Mobility Controller
  • EdgeConnect SD-WAN
Dell / Dell EMC
24 lines
Detail page & FAQ
Network & Security3
  • PowerSwitch N/S/Z-Series
  • Force10 / Connectrix
  • PowerConnect
Cisco
10 lines
Detail page & FAQ
Network & Security7
  • Catalyst (1900–9600)
  • Nexus (N2K–N9K)
  • ISR / ASR Routing
  • MDS Fibre Channel
  • Firepower / ASA
  • Meraki MR/MX/MS
  • Aironet / Wireless Controller
Juniper Networks
6 lines
Detail page & FAQ
Network & Security6
  • EX-Series (Campus & Core Switching)
  • QFX-Series (Data Center Fabric)
  • MX-Series (Carrier-Class Router)
  • SRX-Series (Security Gateways)
  • Mist Access Points (Cloud-managed)
  • ACX-Series (Edge Routing)
Arista Networks
3 lines
Detail page & FAQ
Network & Security3
  • Leaf & ToR (7050X/7060X/7150/7160)
  • Fixed Spine (7280R/7320X)
  • Modular Spine (7500R/7800R)
Brocade
3 lines
Detail page & FAQ
Network & Security3
  • FC SAN Mid-Range (6510/6520, G620/G630, G720/G730)
  • FC Director-Class (X6, X7, DCX/DCX-8510)
  • IP Legacy (MLX, VDX, ICX — heute Ruckus/CommScope)
Extreme Networks
4 lines
Detail page & FAQ
Network & Security4
  • ExtremeSwitching X-Series (X440-G2/X870)
  • VSP Virtual Services Platform (Avaya)
  • ERS Ethernet Routing Switch (Enterasys)
  • ExtremeWireless Access Points (AP3xxx-AP5xxx)
Palo Alto
4 lines
Detail page & FAQ
Network & Security4
  • PA-220 / PA-400 / PA-800 / PA-1400
  • PA-3000 / PA-3200 / PA-5000 / PA-5200 / PA-5400
  • PA-7050 / PA-7080 (Modular Chassis)
  • Panorama Management
Fortinet
4 lines
Detail page & FAQ
Network & Security4
  • FortiGate 40-90 / 100-300 (Branch & Mid-Market)
  • FortiGate 400-900 / 1000-3000 / 5000-7000 Chassis
  • FortiSwitch Campus / Datacenter (PoE+ / Top-of-Rack)
  • FortiAP / FortiAnalyzer / FortiManager
Check Point
4 lines
Detail page & FAQ
Network & Security4
  • Quantum 3000 / 6000 / 7000 / 9000 (Branch & Mid-Market)
  • Quantum 16000-26000 + EOSL für 5000/15000/23500/23800
  • 41000 / 61000 Chassis (Carrier-Klasse mit SGM-Hot-Swap)
  • Maestro Hyperscale / Smart-1 Multi-Domain Management
F5 Networks
4 lines
Detail page & FAQ
Network & Security4
  • BIG-IP iSeries (i2x00–i15x00)
  • BIG-IP rSeries (r2x00–r12x00)
  • VELOS Chassis (CX410/CX610)
  • Legacy s-Serie & VIPRION (EOSL)
Backup & Tape6 vendors
Quantum
5 lines
Detail page & FAQ
Backup & Tape3
  • Scalar Library (i3/i6/i500/i6000)
  • DXi Deduplication (9000/6900)
  • StorNext (Xcellis · SAN Client)
Veritas
3 lines
Detail page & FAQ
Backup & Tape3
  • NetBackup Appliance (5230–5350)
  • NetBackup Flex (5150/5340/5360)
  • Access Appliance (3340/3350)
Power · UPS3 vendors
APC by Schneider
5 lines
Detail page & FAQ
Power · UPS5
  • Smart-UPS Tower / Rack / On-Line
  • Symmetra LX / PX
  • Galaxy VS / VM / VL / 3500-5500-7000
  • NetShelter PDUs (AP-Serie)
  • Easy UPS On-Line SRV / 3S
Eaton
4 lines
Detail page & FAQ
Power · UPS4
  • 9PX / 9SX / 9PXM
  • 9PHD / 9395 / 9395P
  • 5PX / 5SC
  • ePDU (Basic/Metered/Switched)
Vertiv (Liebert)
4 lines
Detail page & FAQ
Power · UPS4
  • Liebert GXT5 / GXT4 / ITA / PSI / PSP
  • Liebert NXC / APM / EXM
  • Liebert NXL / EXL S1 / Hipulse (NX 1.Gen)
  • Liebert PDU / ePDU
Retail & Special1 vendors
Diebold Nixdorf
3 lines
Detail page & FAQ
Retail & Special3
  • ATM und Cash Recycling (CS 5500, CINEO, ProCash)
  • Retail POS (BEETLE, TPiD, BA-Familie)
  • Wincor-Nixdorf Datacenter (Branch-Server, EOSL-Coverage)
HPE
22 lines
Detail page & FAQ
Server6
  • ProLiant DL/ML/BL (bis Gen11)
  • Synergy
  • BladeSystem c3000/c7000
  • Apollo / Edgeline
  • Superdome / Integrity Flex
  • MicroServer / Cloudline
Storage7
  • 3PAR / StoreServ
  • Primera
  • Alletra 4000/5000/6000/9000
  • Nimble (CS, HF, AF, SF)
  • MSA (bis Gen6)
  • StoreOnce / StoreEasy
  • XP / EVA / SureStore
Hyper-Converged3
  • ProLiant DX (Nutanix)
  • SimpliVity
  • dHCI mit Nimble / Alletra
Network & Security5
  • Aruba CX 6000–10000
  • ProCurve
  • FlexNetwork / FlexFabric
  • Aruba APs / Mobility Controller
  • EdgeConnect SD-WAN
Backup & Tape1
  • StoreEver MSL / ESL G3
Dell / Dell EMC
24 lines
Detail page & FAQ
Server4
  • PowerEdge R/T-Series (bis 17. Gen)
  • PowerEdge MX / VRTX
  • PowerEdge XE / XR (Edge/GPU)
  • Compellent / Precision Rack
Storage11
  • PowerStore
  • PowerMax / VMAX (DMX/3/AFA)
  • Unity / Unity XT
  • VNX / VNXe
  • Isilon / PowerScale
  • PowerVault
  • EqualLogic PS-Serie
  • EqualLogic PS-Serie
  • Data Domain / PowerProtect
  • XtremIO X1/X2
  • ECS / Centera / Clariion
Hyper-Converged4
  • VxRail / VxBlock
  • VxFlex / PowerFlex
  • vSAN Ready Nodes
  • XC (Nutanix Appliance)
Network & Security3
  • PowerSwitch N/S/Z-Series
  • Force10 / Connectrix
  • PowerConnect
Backup & Tape2
  • PowerVault TL1000/2000/4000
  • ML6000
IBM
11 lines
Detail page & FAQ
Server5
  • Power Systems (Power5–Power10)
  • System z / zSystem (Mainframe)
  • System x / pSeries / iSeries
  • BladeCenter H / PureFlex
  • Netezza
Storage5
  • FlashSystem 5xxx/7xxx/9xxx
  • Storwize V3700–V7000
  • DS3000–DS8000 (bis Gen9)
  • XIV / A9000
  • SAN Volume Controller (SVC)
Backup & Tape1
  • TS2900 / TS3100 / TS3500 / TS4500
Lenovo
10 lines
Detail page & FAQ
Server3
  • ThinkSystem SR/ST/SD/SE
  • ThinkServer (legacy)
  • System x / Flex / BladeCenter
Storage3
  • ThinkSystem DM (NetApp-OEM)
  • ThinkSystem DE-Series
  • ThinkSystem DG/DX (Object/SDS)
Hyper-Converged4
  • ThinkAgile HX (Nutanix)
  • ThinkAgile VX (vSAN)
  • ThinkAgile MX (Azure Stack HCI)
  • ThinkAgile SX (Storage Spaces Direct)
Cisco
10 lines
Detail page & FAQ
Server2
  • UCS B/C/S/X-Series
  • HyperFlex / Mini
Hyper-Converged1
  • HyperFlex HX-Series / Edge
Network & Security7
  • Catalyst (1900–9600)
  • Nexus (N2K–N9K)
  • ISR / ASR Routing
  • MDS Fibre Channel
  • Firepower / ASA
  • Meraki MR/MX/MS
  • Aironet / Wireless Controller
NetApp
6 lines
Detail page & FAQ
Storage6
  • FAS-Serie
  • AFF / ASA (All-Flash)
  • E-/EF-/F-Series
  • StorageGRID
  • SolidFire
  • IBM N-Series (rebranded)
Fujitsu
5 lines
Detail page & FAQ
Server3
  • PRIMERGY RX/TX/BX/CX
  • PRIMEQUEST
  • SPARC M12-2/M12-2s
Storage2
  • ETERNUS AF / DX
  • ETERNUS HX / CS / LT / JX
Oracle / Sun
7 lines
Detail page & FAQ
Server4
  • SPARC M-/T-Series
  • X-Series (X5–X8) / Netra
  • Exadata / Exalogic
  • Sun Fire / UltraSPARC
Storage2
  • ZFS Storage Appliance
  • Pillar Axiom / StorEdge
Backup & Tape1
  • StorageTek SL150/3000/8500
Hitachi Vantara
9 lines
Detail page & FAQ
Server2
  • Compute Blade 500/2500
  • Advanced Server DS / UCP
Storage7
  • VSP 5000 (5100/5200/5500/5600)
  • VSP E-Series (E590/E790/E990)
  • VSP F-Series (All-Flash)
  • VSP G-Series (G200–G1500)
  • HUS / AMS
  • NAS Platform (HNAS)
  • Content Platform (HCP)
Pure Storage
4 lines
Detail page & FAQ
Storage4
  • FlashArray //X / //XL
  • FlashArray //C / //E
  • FlashArray //M (EOSL)
  • FlashBlade / //S / //E
Juniper Networks
6 lines
Detail page & FAQ
Network & Security6
  • EX-Series (Campus & Core Switching)
  • QFX-Series (Data Center Fabric)
  • MX-Series (Carrier-Class Router)
  • SRX-Series (Security Gateways)
  • Mist Access Points (Cloud-managed)
  • ACX-Series (Edge Routing)
Arista Networks
3 lines
Detail page & FAQ
Network & Security3
  • Leaf & ToR (7050X/7060X/7150/7160)
  • Fixed Spine (7280R/7320X)
  • Modular Spine (7500R/7800R)
Brocade
3 lines
Detail page & FAQ
Network & Security3
  • FC SAN Mid-Range (6510/6520, G620/G630, G720/G730)
  • FC Director-Class (X6, X7, DCX/DCX-8510)
  • IP Legacy (MLX, VDX, ICX — heute Ruckus/CommScope)
Extreme Networks
4 lines
Detail page & FAQ
Network & Security4
  • ExtremeSwitching X-Series (X440-G2/X870)
  • VSP Virtual Services Platform (Avaya)
  • ERS Ethernet Routing Switch (Enterasys)
  • ExtremeWireless Access Points (AP3xxx-AP5xxx)
Palo Alto
4 lines
Detail page & FAQ
Network & Security4
  • PA-220 / PA-400 / PA-800 / PA-1400
  • PA-3000 / PA-3200 / PA-5000 / PA-5200 / PA-5400
  • PA-7050 / PA-7080 (Modular Chassis)
  • Panorama Management
Fortinet
4 lines
Detail page & FAQ
Network & Security4
  • FortiGate 40-90 / 100-300 (Branch & Mid-Market)
  • FortiGate 400-900 / 1000-3000 / 5000-7000 Chassis
  • FortiSwitch Campus / Datacenter (PoE+ / Top-of-Rack)
  • FortiAP / FortiAnalyzer / FortiManager
Check Point
4 lines
Detail page & FAQ
Network & Security4
  • Quantum 3000 / 6000 / 7000 / 9000 (Branch & Mid-Market)
  • Quantum 16000-26000 + EOSL für 5000/15000/23500/23800
  • 41000 / 61000 Chassis (Carrier-Klasse mit SGM-Hot-Swap)
  • Maestro Hyperscale / Smart-1 Multi-Domain Management
F5 Networks
4 lines
Detail page & FAQ
Network & Security4
  • BIG-IP iSeries (i2x00–i15x00)
  • BIG-IP rSeries (r2x00–r12x00)
  • VELOS Chassis (CX410/CX610)
  • Legacy s-Serie & VIPRION (EOSL)
APC by Schneider
5 lines
Detail page & FAQ
Power · UPS5
  • Smart-UPS Tower / Rack / On-Line
  • Symmetra LX / PX
  • Galaxy VS / VM / VL / 3500-5500-7000
  • NetShelter PDUs (AP-Serie)
  • Easy UPS On-Line SRV / 3S
Eaton
4 lines
Detail page & FAQ
Power · UPS4
  • 9PX / 9SX / 9PXM
  • 9PHD / 9395 / 9395P
  • 5PX / 5SC
  • ePDU (Basic/Metered/Switched)
Vertiv (Liebert)
4 lines
Detail page & FAQ
Power · UPS4
  • Liebert GXT5 / GXT4 / ITA / PSI / PSP
  • Liebert NXC / APM / EXM
  • Liebert NXL / EXL S1 / Hipulse (NX 1.Gen)
  • Liebert PDU / ePDU
Quantum
5 lines
Detail page & FAQ
Storage2
  • ActiveScale Object Storage
  • QXS Block Storage (Dot-Hill-Erbe)
Backup & Tape3
  • Scalar Library (i3/i6/i500/i6000)
  • DXi Deduplication (9000/6900)
  • StorNext (Xcellis · SAN Client)
Veritas
3 lines
Detail page & FAQ
Backup & Tape3
  • NetBackup Appliance (5230–5350)
  • NetBackup Flex (5150/5340/5360)
  • Access Appliance (3340/3350)
Nutanix
3 lines
Detail page & FAQ
Hyper-Converged3
  • NX-Serie (NX-1000/3000/8000/9000)
  • Lenovo ThinkAgile HX
  • Dell XC / HPE DX / Cisco UCS-Nutanix
Supermicro
5 lines
Detail page & FAQ
Server4
  • SuperServer Rack (1U/2U/4U)
  • Twin / BigTwin / FatTwin Multi-Node
  • GPU SuperServer (4U/8U HGX)
  • X9/X10/X11 Legacy (EOSL)
Storage1
  • SuperStorage Server / JBOD
NVIDIA
4 lines
Detail page & FAQ
Server4
  • DGX A100/H100/H200/GH200/GB200
  • DGX-1/2 (EOSL)
  • ConnectX NICs & BlueField DPU
  • Spectrum Ethernet & Quantum InfiniBand
Huawei
4 lines
Detail page & FAQ
Server1
  • FusionServer (1288H/2288H/5288/X6000)
Storage2
  • OceanStor Dorado/5000/6000/18000
  • OceanProtect Backup Appliance
Network & Security1
  • CloudEngine CE/S-Series
Diebold Nixdorf
3 lines
Detail page & FAQ
Retail & Special3
  • ATM und Cash Recycling (CS 5500, CINEO, ProCash)
  • Retail POS (BEETLE, TPiD, BA-Familie)
  • Wincor-Nixdorf Datacenter (Branch-Server, EOSL-Coverage)
Independence

We don't sell you hardware

Three points on refresh pressure, lifecycle realism and quarterly reviews.

Savings Calculator · no email needed

What is OEM maintenance really costing you?

60-second estimate via your inventory mix, or detailed calculation per manufacturer, product line and SLA. Both free, both visible right away.

Install base

20
4
15

Average age

6 years
14812

Manufacturer mix

Your mini-report
39 systems · 3 OEMs
Risk
Medium — review soon
In warranty · 13Post-Warranty · 12EOSL · 14
OEM maintenance p.a.
€93,600
Indicative list price
TechCare maintenance p.a.
€48,672
48% below OEM
Possible savings
€44,928
per year

Concrete next steps

  • 14 systems likely past EOSL — OEM maintenance already declined or too expensive. Immediate fixed-price maintenance available.
  • 12 systems are post-warranty — OEM extension costs 30–50% more than TechCare. Rarely worth it.
  • 13 systems still in warranty — Document contract end, plan ahead. Switch without lock-in possible.
  • Detailed inventory check with real serial numbers within 48 h — free, no commitment.
Estimates based on industry-standard lifecycle data (5-year warranty + 5-year EOSL phase). Actual status depends on OEM, model and contract. Detailed audit returns exact figures per system.
Coverage & industries

What we maintain — and for whom

From mid-cap mid-market to DAX corporates, from 8-system clusters to 500-system data centres. Six industry focuses — DACH as home market, worldwide via our international service-hub network.

Banking & finance
Energy & utilities
Healthcare
Industry
Public sector
Retail & logistics
28
OEMs covered
140 +
Product lines in detail
4 h
SLA response time
Weltweit
Service region
Team & leadership

Six people in Hahnstätten — direct line to whoever runs your contract.

In-house sales, service and management with 25+ years of datacenter experience — backed by a DACH-wide certified field-engineer pool and our spare-parts depot in Germany. No call centre, no Tier-1 filter.

Meet the team →
Myths we hear often

What gets said about third-party maintenance — and what's actually true.

The three most common OEM-sales arguments against TPM — with the factual counterpoint on firmware, EOSL security and compliance audits.

Check the myths →
FAQ

Open questions before you commit?

32 answers covering contracts, SLAs, service delivery, compliance and OEM migration. What's missing, sales handles in the first call.

How is TechCare different from OEM maintenance?
We service hardware vendor-independently — including past End of Service Life, with identical or better SLAs at typically 30–70 % lower cost. One contract across all OEMs instead of eight separate ones.
When does the post-warranty phase start and what happens then?
Post-warranty starts the day after OEM factory warranty ends (typically 3 years after delivery) and ends at official End of Service Life (typically 5+5 years). In this phase OEM maintenance is optional (Foundation Care / SmartCare / SupportEdge) or covered by TPM. Details at <a href="/en/post-warranty-wartung.html">post-warranty maintenance</a>.
Are there comparison figures TechCare vs. OEM maintenance per vendor?
Yes, per vendor and hardware class we maintain benchmark-grade comparison data. HPE example: TechCare ProLiant maintenance averages 35–55 % below HPE Foundation Care at identical 4 h response. Vendor-specific battle cards at <a href="/en/hersteller.html">vendors</a>, exact price ranges shown by sales in the first call.
What is the standard contract term and notice period?
Standard term is 12 months, then automatic 12-month renewal. Notice period is 3 months in written form. 24- and 36-month contracts are available with additional volume discount on request. Wording is in our T&Cs.
Open all FAQs →
Contact

Have your install base reviewed — quote in 48 h.

Send us manufacturer, model and approximate count. We respond within one business day. No hard sell.

Open contact form →