Better margin than OEM maintenance
Transparent wholesale pricing per system, margin uplift is yours. Hardware maintenance moves from margin-killer to cross-sell profit center alongside your hardware sales.
For partners
TechCare as the maintenance backbone behind your contract.
We work with IT resellers, system integrators and distributors across DACH and internationally. You keep the customer relationship and margin uplift. We deliver the vendor-independent hardware maintenance behind your contract across 28+ OEMs — with 500+ certified field engineers across DACH (home market), an international service-hub network for sites outside Central Europe, a spare-parts depot in Germany and 48-hour fixed-price quotes for your RFP responses.
What's in it for you
Four concrete levers for the channel business.
48-hour fixed-price quote
Send us the install-base list — we return a fixed-price quote per system, SLA tier and contract term within 48 hours. No more RFP-cycle killer, no more weeks waiting on OEM quotes.
We don't poach your end customers
Contractual non-compete clause: no direct end-customer marketing or sales in your registered pipeline. You keep the customer relationship, we deliver the service behind your contracts.
Service logs in your CI
SLA reports, maintenance records, parts provenance and compliance mapping (BAIT, MaRisk, KRITIS, NIS2) available white-labeled. Your end customer sees your branding header — backed by our audit-grade documentation.
How we work together
Four steps from RFP to service delivery.
Request
You send us the end-customer install-base list (CSV, Excel or PDF) plus desired SLA tier and contract term.
48-h quote
Fixed-price quote per system within 48 hours, with wholesale pricing and per-asset-class recommendation. You set your margin and respond to your customer.
Back-to-back contract
Your end customer signs with you, you sign with us. Clean contract separation, you stay the single point of contact for the end customer.
Service delivery
Tickets run through our system, engineer dispatch via our 500+ DACH pool, parts from the Hahnstätten depot. On request as white-label front with your branding.
Partner portal
Price lists, tickets and contracts in one portal.
Partner contacts get their own login. They see current wholesale price lists per vendor and SLA tier, open tickets on behalf of their end customer and access all running contracts — no need to ask us.
- Current price lists per OEM, SLA tier and hardware class
- Ticket creation and status tracking per end-customer contract
- Contract overview with terms, asset lists and SLA reports to download
- White-label PDF export to forward to the end customer
app.techcaresolutions.de/dashboard What you see in the portal
Active contracts 12
Open tickets 3
Price lists DE/AT/CH current
SLA reports Q3 ready to download
Partner inquiry
One inquiry. One contact. One 48-hour quote.
Send us a quick line on company, volume expectation and your main segments. We respond within one business day with a dedicated channel contact and a concrete next step — no marketing blast, no outbound spam.
Channel direct contact:
Korhan Akar — Head of Sales
E-Mail: korhan.akar@techcaresolutions.de
Hotline: +49 6430 9227117 · 24/7
Ticket email: hotline@techcaresolutions.de