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INSTALLATIONS · RELOCATIONS · DEPLOYMENTS

Installations & relocations — project-safe across DACH

Hardware relocations and deployments are an underestimated risk area. A poorly planned data-center move can cause hours of downtime and six-figure damages. An uninsured transport of storage equipment is a business risk. We deliver IPMA-standard project management, insured transport up to €5M per tour, weekend and holiday windows — and most importantly: zero data losses in our DACH track record since founding.

0
data losses since founding
5 Mio. €
insurance coverage per tour
24/7
weekend & holiday windows
IPMA
project management standard

What we cover

From a single new-server installation to a complete data-center move with 200+ systems — we scale project size, team and insurance coverage.

01

Rack build-out & structured cabling

Build-out of new racks (42U, 47U, other), power distribution with redundant PDUs, structured cabling (Cat6A copper, multimode/singlemode fiber, power), labeling per DIN/IEC, handover protocol with photo documentation. On request per DCIM specs (Nlyte, Sunbird, etc.).

02

Server & storage deployments

Hardware build, initial BIOS/iDRAC/iLO/IMM configuration, OS install on request (ESXi, Hyper-V, RHEL/SLES, Windows Server), storage initialization (pools, RAID groups, hosts, LUN mapping), network configuration for Fabric Interconnect, FC switching, IB. Handover to customer IT with configuration documentation.

03

Data-center relocations

Complete data-center relocations: from small data centers with 5 racks to multi-megawatt sites. Detailed planning 6-12 weeks ahead (wave plan, risk register, backup strategy), weekend or holiday migration, insured transport with climate-controlled vehicles, on-site configuration validation. With application testing on request.

04

Office relocations & site consolidation

Relocation of site server rooms, edge computing nodes and office IT. Common use case: site consolidation after restructuring or acquisition — IT from multiple sites is consolidated into a central data center. We coordinate wave plan, logistics, downtime communication to end users. For multiple parallel tours we scale project team size accordingly.

How we set up projects

For a single server install, a single on-site visit suffices. For complex relocations, preparation is the actual project — without clean detail planning come surprises, and surprises cost downtime.

  1. 1

    On-site walkthrough & requirements workshop

    For larger projects we start with an on-site day: inventory of hardware to be moved, surveying source and target premises (doors, elevators, power, cooling), clarifying access procedures, security and compliance requirements. From this we produce the requirements and specs document.

  2. 2

    Risk register & wave plan

    We build a documented risk register: what could go wrong, with what probability, what damage, what mitigation. From this comes the wave plan: in which order systems migrate, what dependencies exist, which systems can run in parallel, where are the rollback points. The document goes through a review cycle with your IT operations.

  3. 3

    Logistics & insurance setup

    Climate-controlled special vehicles, protection measures (padding, anti-static, anti-vibration), escorts if needed, insurance policy for the tour (standard €5M per tour, higher amounts possible). For cross-border transports, customs handling. Storage in our DACH depots if source or target sites aren't available simultaneously.

  4. 4

    Migration weekend

    Typical flow: Friday evening downtime start, hardware deinstallation, packing, transport, rebuild at target, test, sign-off — productive by Sunday evening. For larger migrations across multiple weekends with defined wave cuts. 24/7 project team availability during the entire migration window, continuous status updates to your IT operations.

  5. 5

    Handover & follow-up

    Handover protocol with photo documentation, configuration documentation, optionally application test logs. One week of follow-up readiness: for unrecognized configuration gaps or hardware problems that surface only in production, we're on 4-hour response. After 30 days a lessons-learned workshop for follow-on projects.

Why installations & relocations via TechCare

Hardware relocations are one of the IT industry's miscalculation hotspots. Anyone who has projected a data-center move knows: hardware logistics is 30 percent of the effort, the other 70 percent is detail planning, application dependencies, escalations, downtime communication. Skip the professional setup, pay with hours to days of downtime, damaged hardware, or in the worst case data loss.

We've professionalized the setup: IPMA-certified project managers, documented risk-register templates, well-rehearsed logistics with DACH specialty carriers, insurance setup, weekend windows as default. We don't showcase heroism — we showcase routine. Data losses since founding: zero. Damages: in the vast majority of tours zero, in rare cases isolated damages covered by insurance.

0
Data losses since founding
5 Mio. €
Standard insurance
IPMA-D/C/B
PM certifications
200+
Max systems per move

FAQ on installations & relocations

How early should we plan a data-center relocation?
Rule of thumb: 12 weeks before migration weekend for mid-size projects (10-30 racks), 16-24 weeks for large projects (50+ racks or multi-weekend migrations). A pure site consolidation of 1-2 sites is feasible with 8 weeks. Shorter possible — we've done 4-week emergency moves after flood damage — but at a premium and riskier due to less time for risk identification.
Can you relocate storage clusters with active data and replication?
Yes, common use case. Approach: review replication mechanism, per mechanism either data-consistent migration with minimal downtime, or Plan B via backup-restore strategy. For storage replication to geographically separate sites, we plan the wave cut so replication at the target re-synchronizes before the source is decommissioned.
What happens if hardware is damaged in transit?
Insurance case. Standard policy covers €5M per tour, sufficient for most DACH mid-market moves. For larger fleets we increase the policy per tour. Claim handling runs directly with the insurer, not through you — we handle the process. For critical hardware (Tier-1 storage, mainframe-class) we add a pre-stock procedure: identical spare parts available in a second vehicle during the tour in case the first transport fails.
Can we consolidate hardware maintenance during a data-center move?
Yes, actually one of the most economical levers. During a data-center move you have the entire inventory on the table anyway — the ideal moment to consolidate multi-OEM contract renewals onto one TechCare contract. We proactively recommend this in the project: inventory analysis for migration overlaps 80 percent with inventory analysis for a maintenance quote. You save time and can time the contract switch exactly to the migration weekend.
Do you offer standalone deployments without a maintenance contract?
Yes. Pure install and deployment services are bookable without follow-on contract — many customers have us deploy a new storage cluster but keep OEM maintenance during the factory warranty years. We don't sell follow-on contracts under pressure — when operations run well and terms fit, customers return later. Pure rack build or cabling projects are also bookable without hardware maintenance behind them.
Do you work in Switzerland and Austria too?
Yes, regularly. We have field-engineer pools in all three DACH countries. For Swiss projects we observe customs requirements for IT hardware, for Austrian projects specific electrical regulations. For cross-border migrations (e.g. data-center consolidation Germany to Switzerland) we handle full customs processing. Insurance policies are valid across borders.
How is pricing for installations & relocations calculated?
For single installations: field-engineer day rate plus materials/travel. For relocations: fixed price by inventory size, complexity (wave plan depth), weekend/holiday windows, insurance amount, storage. A typical 15-rack mid-market data-center move runs in the low six figures. Concrete quotes after on-site walkthrough; for small projects a 30-minute phone walkthrough suffices.
Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
Service building blocks

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