MH
Geschäftsführung
Marek Höhn
Managing Director
Founder of TechCare Solutions GmbH. 15+ years in vendor-independent hardware maintenance.
About
Founded 2023. One clear remit.
TechCare Solutions GmbH is an independent, vendor-neutral maintenance provider headquartered in Hahnstätten, Germany. We service server, storage and networking hardware from all major enterprise OEMs — long past End of Service Life.
We are not a reseller. We hold no business relationships with the OEMs whose hardware we service — vendor-independent in the literal sense.
Founded
2023
HQ
Hahnstätten · DE
Service area
DACH + worldwide
Trade register
HRB 29330
USt-ID
DE363571949
Vendors
28+ · 140+ lines
Milestones
- 2023FoundedTechCare Solutions GmbH in Hahnstätten, Germany
- 2024Spare-parts depotRegional warehouse built, first mid-market contracts across DACH
- 2025Service scale-upITIL ticketing live, first enterprise framework contracts
- 2026Website relaunchNew manufacturer matrix, ROI calculator and self-service warranty check
Service backbone
Lean in contact, broad in scale.
The six-person TechCare team in Hahnstätten is your fixed point of contact. Behind it sits a field-engineer pool of 500+ certified technicians across DACH, plus an international service-hub network for sites outside Central Europe.
Service is delivered either by TechCare's own engineers or via our established engineering pool and spare-parts network — DACH dense in-house, international via our global service-hub network. The benefit: a direct line to the person accountable for your contract — and the engineer scale for 24×7×4 SLA and datacenter conditions of all tiers.
24/7 hotline · reachable any time for critical incidents.
Ticket opening by email: hotline@techcaresolutions.de
Coverage map
See per site who's on-site within 4 hours.
Service hubs across DACH and internationally — on the live map you enter your site and immediately see which SLA response time applies. Per site, per region, via the global pool.
Open coverage map → Organisation · June 2026
Six people. Direct line.
A young, lean team — no call centre, no Tier-1 filter. You talk to the person actually accountable for your contract.
KA
Sales
Korhan Akar
Head of Sales
Responsible for strategy, pricing and the sales team.
RV
Sales
Raffaele Vitiello
Account Manager
First contact, install-base analysis and quoting for mid-market clients.
MH
Key Accounts
Matthias Höhn
Key Account Manager
Lead on top accounts and major tender opportunities.
JN
Sales & Accounting
Jannis Neeb
Sales & Accounting Assistant
Sales administration, invoicing, contract back-office.
KM
Service
Kerim Muminovic
Service Delivery Manager
Runs ticketing, technician dispatch and SLA reporting day-to-day.
As of June 2026 per internal org chart.