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Vendor-independent hardware maintenance · 32 OEMs

Run hardware longer — 30 % to 70 % cheaper. One contract for every OEM, past EOSL.

For IT leaders and data-center operators: equivalent or better SLAs than the OEM, OEM-original spare parts, on-site service across DACH. Past warranty and End of Service Life.

100 %
Vendor-independent
L3
Certified L3 technicians
Worldwide
OEM-original parts
48 h
Fixed-price quote
Live estimate in 60 seconds

Member of eco – Association of the Internet Industry and EuroCloud Germany

More about our memberships 
Services

Vendor-independent maintenance — from server to storage cluster.

Four cohesive services — one contract, one point of contact, predictable TCO across the entire hardware lifecycle.

01

Hardware maintenance

Vendor-independent maintenance for server, storage and networking — from desktop to mainframe.

  • Response times from 4 h, 24×7 available
  • One contract across all OEMs
  • DACH depots + international service-hub network
  • ITIL-compliant ticketing
−40 % avg. vs. OEM maintenance
More on hardware maintenance 
02

Maintenance extensions

Keep hardware in SLA past the manufacturer warranty — long after End of Service Life.

  • Up to 70 % cheaper than OEM extension
  • Identical or better SLA tier
  • Lifecycle roadmap per system
  • Refresh only when it makes sense
+6 J. avg. lifespan extension
More on maintenance extension 
03

Installation & relocation

Rack build-out, cabling, power distribution, data-center and office relocations — delivered across DACH and internationally.

  • IPMA-aligned project management
  • Weekend and holiday windows
  • Insured transport up to €5M
  • Handover protocol & photo documentation
04

Hardware lifecycle

Buyback, refurbishment, WEEE/ISO-compliant disposal — with certified data erase.

  • DIN 66399 data erase with certificate
  • ISO 14001 compliant recycling
  • Buyback offer within 5 days
  • ESG reporting for compliance

Non-standard setup? Not a problem.

Discuss your project 
Service performance

SLA performance Q1 2026 — numbers from the engine room.

Four core KPIs from our maintenance operation, refreshed every quarter. No marketing gloss — actuals straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
Vendor & Hardware Matrix

32 manufacturers, 140+ product lines.

From mainframe to branch switch — and everything in between. Filter by category or search a product line.

Top 8 of 32 manufacturers
Server11 vendors
HPE
22 lines
Detail page & FAQ 
Server6
  • ProLiant DL/ML/BL (Gen8 bis Gen12)
  • Synergy
  • BladeSystem c3000/c7000
  • Apollo / Edgeline
  • Superdome / Integrity Flex
  • MicroServer / Cloudline
Dell / Dell EMC
24 lines
Detail page & FAQ 
Server4
  • PowerEdge R/T-Series (11. bis 17. Gen)
  • PowerEdge MX / VRTX
  • PowerEdge XE / XR (Edge/GPU)
  • Compellent / Precision Rack
IBM
11 lines
Detail page & FAQ 
Server5
  • Power Systems (Power5–Power10)
  • System z / zSystem (Mainframe)
  • System x / pSeries / iSeries
  • BladeCenter H / PureFlex
  • Netezza
Lenovo
10 lines
Detail page & FAQ 
Server3
  • ThinkSystem SR/ST/SD/SE
  • ThinkServer (legacy)
  • System x / Flex / BladeCenter
Oracle / Sun
7 lines
Detail page & FAQ 
Server4
  • SPARC M-/T-Series
  • X-Series (X5–X8) / Netra
  • Exadata / Exalogic
  • Sun Fire / UltraSPARC
Supermicro
5 lines
Detail page & FAQ 
Server4
  • SuperServer Rack (1U/2U/4U)
  • Twin / BigTwin / FatTwin Multi-Node
  • GPU SuperServer (4U/8U HGX)
  • X9/X10/X11 Legacy (EOSL)
NVIDIA
4 lines
Detail page & FAQ 
Server4
  • DGX A100/H100/H200/GH200/GB200
  • DGX-1/2 (EOSL)
  • ConnectX NICs & BlueField DPU
  • Spectrum Ethernet & Quantum InfiniBand
Storage14 vendors
HPE
22 lines
Detail page & FAQ 
Storage7
  • 3PAR / StoreServ
  • Primera
  • Alletra 4000/5000/6000/9000
  • Nimble (CS, HF, AF, SF)
  • MSA (Gen4 bis Gen7)
  • StoreOnce / StoreEasy
  • XP / EVA / SureStore
Dell / Dell EMC
24 lines
Detail page & FAQ 
Storage11
  • PowerStore
  • PowerMax / VMAX (DMX/3/AFA)
  • Unity / Unity XT
  • VNX / VNXe
  • Isilon / PowerScale
  • PowerVault
  • EqualLogic PS-Serie
  • EqualLogic PS-Serie
  • Data Domain / PowerProtect
  • XtremIO X1/X2
  • ECS / Centera / Clariion
IBM
11 lines
Detail page & FAQ 
Storage5
  • FlashSystem 5xxx/7xxx/9xxx
  • Storwize V3700–V7000
  • DS3000–DS8000 (inkl. DS8900F / DS8A50)
  • XIV / A9000
  • SAN Volume Controller (SVC)
Lenovo
10 lines
Detail page & FAQ 
Storage3
  • ThinkSystem DM (NetApp-OEM)
  • ThinkSystem DE-Series
  • ThinkSystem DG/DX (Object/SDS)
NetApp
6 lines
Detail page & FAQ 
Storage6
  • FAS-Serie
  • AFF / ASA (All-Flash)
  • E-/EF-/F-Series
  • StorageGRID
  • SolidFire
  • IBM N-Series (rebranded)
Hitachi Vantara
9 lines
Detail page & FAQ 
Storage7
  • VSP 5000 (5100/5200/5500/5600)
  • VSP E-Series (E590/E790/E990)
  • VSP F-Series (All-Flash)
  • VSP G-Series (G200–G1500)
  • HUS / AMS
  • NAS Platform (HNAS)
  • Content Platform (HCP)
Pure Storage
4 lines
Detail page & FAQ 
Storage4
  • FlashArray //X / //XL
  • FlashArray //C / //E
  • FlashArray //M (EOSL)
  • FlashBlade / //S / //E
Synology
5 lines
Detail page & FAQ 
Storage5
  • RackStation xs+ / xs
  • RackStation Plus
  • FlashStation FS
  • SA / UC / HD Enterprise
  • Expansion Units RX / RXD
QNAP
5 lines
Detail page & FAQ 
Storage5
  • TS-h Rack (QuTS hero)
  • TS-xU Rack (QTS)
  • ES Dual-Controller · TDS-h All-Flash
  • TVS-h / TVS-x Tower
  • Expansion Units TL / REXP
Hyper-Converged5 vendors
Dell / Dell EMC
24 lines
Detail page & FAQ 
Hyper-Converged4
  • VxRail / VxBlock
  • VxFlex / PowerFlex
  • vSAN Ready Nodes
  • XC (Nutanix Appliance)
Lenovo
10 lines
Detail page & FAQ 
Hyper-Converged4
  • ThinkAgile HX (Nutanix)
  • ThinkAgile VX (vSAN)
  • ThinkAgile MX (Azure Stack HCI)
  • ThinkAgile SX (Storage Spaces Direct)
Nutanix
3 lines
Detail page & FAQ 
Hyper-Converged3
  • NX-Serie (NX-1000/3000/8000/9000)
  • Lenovo ThinkAgile HX
  • Dell XC / HPE DX / Cisco UCS-Nutanix
Network & Security14 vendors
HPE
22 lines
Detail page & FAQ 
Network & Security5
  • Aruba CX 6000–10000
  • ProCurve
  • FlexNetwork / FlexFabric
  • Aruba APs / Mobility Controller
  • EdgeConnect SD-WAN
Dell / Dell EMC
24 lines
Detail page & FAQ 
Network & Security3
  • PowerSwitch N/S/Z-Series
  • Force10 / Connectrix
  • PowerConnect
Cisco
10 lines
Detail page & FAQ 
Network & Security7
  • Catalyst (1900–9600)
  • Nexus (N2K–N9K)
  • ISR / ASR Routing
  • MDS Fibre Channel
  • Firepower / ASA
  • Meraki MR/MX/MS
  • Aironet / Wireless Controller
Juniper Networks
6 lines
Detail page & FAQ 
Network & Security6
  • EX-Series (Campus & Core Switching)
  • QFX-Series (Data Center Fabric)
  • MX-Series (Carrier-Class Router)
  • SRX-Series (Security Gateways)
  • Mist Access Points (Cloud-managed)
  • ACX-Series (Edge Routing)
Arista Networks
3 lines
Detail page & FAQ 
Network & Security3
  • Leaf & ToR (7050X/7060X/7150/7160)
  • Fixed Spine (7280R/7320X)
  • Modular Spine (7500R/7800R)
Brocade
3 lines
Detail page & FAQ 
Network & Security3
  • FC SAN Mid-Range (6510/6520, G620/G630, G720/G730)
  • FC Director-Class (X6, X7, DCX/DCX-8510)
  • IP Legacy (MLX, VDX, ICX — heute Ruckus/CommScope)
Extreme Networks
4 lines
Detail page & FAQ 
Network & Security4
  • ExtremeSwitching X-Series (X440-G2/X870)
  • VSP Virtual Services Platform (Avaya)
  • ERS Ethernet Routing Switch (Enterasys)
  • ExtremeWireless Access Points (AP3xxx-AP5xxx)
Palo Alto
4 lines
Detail page & FAQ 
Network & Security4
  • PA-220 / PA-400 / PA-800 / PA-1400
  • PA-3000 / PA-3200 / PA-5000 / PA-5200 / PA-5400
  • PA-7050 / PA-7080 (Modular Chassis)
  • Panorama Management
Fortinet
4 lines
Detail page & FAQ 
Network & Security4
  • FortiGate 40-90 / 100-300 (Branch & Mid-Market)
  • FortiGate 400-900 / 1000-3000 / 5000-7000 Chassis
  • FortiSwitch Campus / Datacenter (PoE+ / Top-of-Rack)
  • FortiAP / FortiAnalyzer / FortiManager
Check Point
4 lines
Detail page & FAQ 
Network & Security4
  • Quantum 3000 / 6000 / 7000 / 9000 (Branch & Mid-Market)
  • Quantum 16000-26000 + EOSL für 5000/15000/23500/23800
  • 41000 / 61000 Chassis (Carrier-Klasse mit SGM-Hot-Swap)
  • Maestro Hyperscale / Smart-1 Multi-Domain Management
F5 Networks
4 lines
Detail page & FAQ 
Network & Security4
  • BIG-IP iSeries (i2x00–i15x00)
  • BIG-IP rSeries (r2x00–r12x00)
  • VELOS Chassis (CX410/CX610)
  • Legacy s-Serie & VIPRION (EOSL)
LANCOM
5 lines
Detail page & FAQ 
Network & Security5
  • Router 1900er / 1800er-Serie · ISG
  • Switches GS-4500 / GS-3500 / GS-3000 · XS
  • Access Points LX / LW / OW
  • Unified Firewalls UF-50 bis UF-2000
  • 1781er-Router · GS-2300 · LN-APs (EOSL)
Sophos
5 lines
Detail page & FAQ 
Network & Security5
  • XGS Desktop 87–138
  • XGS Rack 2100–8500
  • XG / SG Serie (EOSL)
  • Access Points AP6 / APX
  • Sophos Switch CS-Serie
Backup & Tape6 vendors
Quantum
5 lines
Detail page & FAQ 
Backup & Tape3
  • Scalar Library (i3/i6/i500/i6000)
  • DXi Deduplication (9000/6900)
  • StorNext (Xcellis · SAN Client)
Veritas
3 lines
Detail page & FAQ 
Backup & Tape3
  • NetBackup Appliance (5230–5350)
  • NetBackup Flex (5150/5340/5360)
  • Access Appliance (3340/3350)
Power · UPS3 vendors
APC by Schneider
5 lines
Detail page & FAQ 
Power · UPS5
  • Smart-UPS Tower / Rack / On-Line
  • Symmetra LX / PX
  • Galaxy VS / VM / VL / 3500-5500-7000
  • NetShelter PDUs (AP-Serie)
  • Easy UPS On-Line SRV / 3S
Eaton
4 lines
Detail page & FAQ 
Power · UPS4
  • 9PX / 9SX / 9PXM
  • 9PHD / 9395 / 9395P
  • 5PX / 5SC
  • ePDU (Basic/Metered/Switched)
Vertiv (Liebert)
4 lines
Detail page & FAQ 
Power · UPS4
  • Liebert GXT5 / GXT4 / ITA / PSI / PSP
  • Liebert NXC / APM / EXM
  • Liebert NXL / EXL S1 / Hipulse (NX 1.Gen)
  • Liebert PDU / ePDU
Retail & Special1 vendors
Diebold Nixdorf
3 lines
Detail page & FAQ 
Retail & Special3
  • ATM und Cash Recycling (CS 5500, CINEO, ProCash)
  • Retail POS (BEETLE, TPiD, BA-Familie)
  • Wincor-Nixdorf Datacenter (Branch-Server, EOSL-Coverage)
HPE
22 lines
Detail page & FAQ 
Server6
  • ProLiant DL/ML/BL (Gen8 bis Gen12)
  • Synergy
  • BladeSystem c3000/c7000
  • Apollo / Edgeline
  • Superdome / Integrity Flex
  • MicroServer / Cloudline
Storage7
  • 3PAR / StoreServ
  • Primera
  • Alletra 4000/5000/6000/9000
  • Nimble (CS, HF, AF, SF)
  • MSA (Gen4 bis Gen7)
  • StoreOnce / StoreEasy
  • XP / EVA / SureStore
Hyper-Converged3
  • ProLiant DX (Nutanix)
  • SimpliVity
  • dHCI mit Nimble / Alletra
Network & Security5
  • Aruba CX 6000–10000
  • ProCurve
  • FlexNetwork / FlexFabric
  • Aruba APs / Mobility Controller
  • EdgeConnect SD-WAN
Backup & Tape1
  • StoreEver MSL / ESL G3
Dell / Dell EMC
24 lines
Detail page & FAQ 
Server4
  • PowerEdge R/T-Series (11. bis 17. Gen)
  • PowerEdge MX / VRTX
  • PowerEdge XE / XR (Edge/GPU)
  • Compellent / Precision Rack
Storage11
  • PowerStore
  • PowerMax / VMAX (DMX/3/AFA)
  • Unity / Unity XT
  • VNX / VNXe
  • Isilon / PowerScale
  • PowerVault
  • EqualLogic PS-Serie
  • EqualLogic PS-Serie
  • Data Domain / PowerProtect
  • XtremIO X1/X2
  • ECS / Centera / Clariion
Hyper-Converged4
  • VxRail / VxBlock
  • VxFlex / PowerFlex
  • vSAN Ready Nodes
  • XC (Nutanix Appliance)
Network & Security3
  • PowerSwitch N/S/Z-Series
  • Force10 / Connectrix
  • PowerConnect
Backup & Tape2
  • PowerVault TL1000/2000/4000
  • ML6000
IBM
11 lines
Detail page & FAQ 
Server5
  • Power Systems (Power5–Power10)
  • System z / zSystem (Mainframe)
  • System x / pSeries / iSeries
  • BladeCenter H / PureFlex
  • Netezza
Storage5
  • FlashSystem 5xxx/7xxx/9xxx
  • Storwize V3700–V7000
  • DS3000–DS8000 (inkl. DS8900F / DS8A50)
  • XIV / A9000
  • SAN Volume Controller (SVC)
Backup & Tape1
  • TS2900 / TS3100 / TS3500 / TS4500
Lenovo
10 lines
Detail page & FAQ 
Server3
  • ThinkSystem SR/ST/SD/SE
  • ThinkServer (legacy)
  • System x / Flex / BladeCenter
Storage3
  • ThinkSystem DM (NetApp-OEM)
  • ThinkSystem DE-Series
  • ThinkSystem DG/DX (Object/SDS)
Hyper-Converged4
  • ThinkAgile HX (Nutanix)
  • ThinkAgile VX (vSAN)
  • ThinkAgile MX (Azure Stack HCI)
  • ThinkAgile SX (Storage Spaces Direct)
Cisco
10 lines
Detail page & FAQ 
Server2
  • UCS B/C/S/X-Series
  • HyperFlex / Mini
Hyper-Converged1
  • HyperFlex HX-Series / Edge
Network & Security7
  • Catalyst (1900–9600)
  • Nexus (N2K–N9K)
  • ISR / ASR Routing
  • MDS Fibre Channel
  • Firepower / ASA
  • Meraki MR/MX/MS
  • Aironet / Wireless Controller
NetApp
6 lines
Detail page & FAQ 
Storage6
  • FAS-Serie
  • AFF / ASA (All-Flash)
  • E-/EF-/F-Series
  • StorageGRID
  • SolidFire
  • IBM N-Series (rebranded)
Fujitsu
5 lines
Detail page & FAQ 
Server3
  • PRIMERGY RX/TX/BX/CX
  • PRIMEQUEST
  • SPARC M12-2/M12-2s
Storage2
  • ETERNUS AF / DX
  • ETERNUS HX / CS / LT / JX
Oracle / Sun
7 lines
Detail page & FAQ 
Server4
  • SPARC M-/T-Series
  • X-Series (X5–X8) / Netra
  • Exadata / Exalogic
  • Sun Fire / UltraSPARC
Storage2
  • ZFS Storage Appliance
  • Pillar Axiom / StorEdge
Backup & Tape1
  • StorageTek SL150/3000/8500
See all 32 manufacturers with 140+ product lines 
Independence

We don't sell you hardware

Three points on refresh pressure, lifecycle realism and quarterly reviews.

Savings Calculator · no email needed

What is OEM maintenance really costing you?

60-second estimate via your inventory mix, or detailed calculation per manufacturer, product line and SLA. Both free, both visible right away.

Install base

20
4
15

Average age

6 years
14812

Manufacturer mix

Your mini-report
39 systems · 3 OEMs
Risk
Medium — review soon
In warranty · 13Post-Warranty · 12EOSL · 14
OEM maintenance p.a.
100 %
Baseline: vendor price
TechCare maintenance p.a.
52 %
of the vendor price
Possible savings
−48 %
per year vs. OEM

Concrete next steps

  • 14 systems likely past EOSL — OEM maintenance already declined or too expensive. Immediate fixed-price maintenance available.
  • 12 systems are post-warranty — OEM extension costs 30–50% more than TechCare. Rarely worth it.
  • 13 systems still in warranty — Document contract end, plan ahead. Switch without lock-in possible.
  • Detailed inventory check with real serial numbers within 48 h — free, no commitment.
Estimates based on industry-standard lifecycle data (5-year warranty + 5-year EOSL phase). Actual status depends on OEM, model and contract. Detailed audit returns exact figures per system.
Coverage & industries

What we maintain — and for whom

From mid-cap mid-market to DAX corporates, from 8-system clusters to 500-system data centres. Six industry focuses — DACH as home market, worldwide via our international service-hub network.

Banking & finance
Energy & utilities
Healthcare
Industry
Public sector
Retail & logistics
28
OEMs covered
140 +
Product lines in detail
4 h
SLA response time
Weltweit
Service region
Team & leadership

Six people in Hahnstätten — direct line to whoever runs your contract.

In-house sales, service and management with 25+ years of datacenter experience — backed by a DACH-wide certified field-engineer pool and our spare-parts depot in Germany. No call centre, no Tier-1 filter.

Meet the team 
Myths we hear often

What gets said about third-party maintenance — and what's actually true.

The three most common OEM-sales arguments against TPM — with the factual counterpoint on firmware, EOSL security and compliance audits.

Check the myths 
FAQ

Open questions before you commit?

33 answers covering contracts, SLAs, service delivery, compliance and OEM migration. What's missing, sales handles in the first call.

How is TechCare different from OEM maintenance?
We service hardware vendor-independently — including past End of Service Life, with identical or better SLAs at typically 30–70 % lower cost. One contract across all OEMs instead of eight separate ones.
When does the post-warranty phase start and what happens then?
Post-warranty starts the day after OEM factory warranty ends (typically 3 years after delivery) and ends at official End of Service Life (typically 5+5 years). In this phase OEM maintenance is optional (Foundation Care / SmartCare / SupportEdge) or covered by TPM. Details at <a href="/en/post-warranty-wartung.html">post-warranty maintenance</a>.
Are there comparison figures TechCare vs. OEM maintenance per vendor?
Yes, per vendor and hardware class we maintain benchmark-grade comparison data. HPE example: TechCare ProLiant maintenance averages 35–55 % below HPE Foundation Care at identical 4 h response. Vendor-specific battle cards at <a href="/en/hersteller.html">vendors</a>, exact price ranges shown by sales in the first call.
What is the standard contract term and what happens when it ends?
Standard term is a fixed 12 months. The contract ends automatically when the term expires – no cancellation needed and no automatic renewal. We send you a renewal offer in good time before expiry. 24- and 36-month contracts are available with additional volume discount on request. Wording is in our T&Cs.
Open all FAQs 
Contact

Have your install base reviewed — quote in 48 h.

Send us manufacturer, model and approximate count. We respond within one business day. No hard sell.

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