From first contact to live service: 14 days.
No vendor lock-in, no refresh pressure, no hidden surcharge. Six steps, one point of contact, one fixed annual price.
- 01Day 1–2
Inventory snapshot
You share your install base (serial / model / site). We auto-match against OEM databases and EOSL lists.
- 02Day 3–5
Contract review
Existing OEM maintenance is reviewed for double-charges, refresh pressure and SLA mismatch. We show where you overpay today.
- 03Day 6–7
Fixed-price quote
TCO comparison plus fixed annual price. One contract, one point of contact, all OEMs — clear SLA, no hidden ticket fees.
- 04Day 8–10
Contract signing
Contract under German law. SLA per system documented, compliance docs included as standard (BAIT / DORA / NIS2 / ISO 27001).
- 05Day 11–14
Onboarding
Engineers are dispatched (DACH + international service hubs), spare-parts logistics set up, ticketing wired up. Handover with no service gap.
- 06From day 15
Live + reviews
24×7 hotline live, SLA response per site contractual. Quarterly review with SLA stats, lifecycle advice and honest refresh date.