Lean hierarchy
No middle management blocking decisions. You talk to the person who can sign — on the same day.
Careers at TechCare
Direct line. Real ownership.
We are a young, lean team in Hahnstätten, Germany — six people, no call centre, no Tier-1 filter. Joining means shaping processes and talking directly to management. Vendor-independent, mid-market mindset, honest growth phase.
Permanent
Open-ended, predictable
Hybrid
Office + remote
5
People, direct line
DACH
Service area
Why TechCare
Three reasons it's a good place to land.
We do not sell hero stories — we deliver structures that have become rare in mid-market IT.
Real work
Server, storage, networking — enterprise hardware running in production. No sandbox setup, no pilot toys.
Mid-market mindset
Growth phase without investor pressure. We grow on our own steam, plan long-term and decide without quarterly theatre.
Open positions
Who we are hiring right now.
As of May 2026 · Applications welcome any time — also spontaneously without an open posting.
Account Manager (m/f/d)
Full-time · Permanent Hahnstätten · hybrid · travel within DACH
Own existing accounts and win new third-party maintenance contracts for server, storage and networking hardware. Direct line to management, lean hierarchy, clear commission path.
Responsibilities
- Own and grow a portfolio of mid-market and enterprise customers across DACH
- First contact, needs analysis, pricing and quoting of multi-year maintenance contracts
- Drive the renewal pipeline: prepare and lock in extensions ahead of contract end
- Prepare and run tenders together with the Head of Sales
- Clean Pipedrive hygiene including forecast and per-account notes
- Close coordination with Service Delivery on SLA topics and escalations
- Represent TechCare at vendor, reseller and industry events (HPE, Dell EMC, Cisco, NetApp etc.)
Your profile
- Several years of B2B IT sales experience — ideally hardware, maintenance, managed services or infrastructure
- Fluent German (C1+) and solid business English (B2+)
- Hunter and farmer in one person — you win new accounts and grow existing ones
- Structured working style, strong CRM hygiene, reliable forecasting
- Confident at C-level (IT, procurement, CFO) — no pitch-deck theatre required
- Willing to travel across DACH (~20–30 %), driver's licence class B
- Bonus: existing contacts at resellers, OEM sales teams or ITAD providers
What we offer
- Permanent role with attractive base salary and uncapped commission
- Direct line to management — short paths, fast decisions
- Hybrid setup: office Hahnstätten + remote by agreement
- Modern tool stack: Pipedrive, Microsoft 365, Bookings, in-house calculators
- Real growth phase: shape processes rather than inherit a finished routine
- OEM and service training on the job
- Company laptop and phone, public-transport allowance or company car by agreement
Field Engineer (m/f/d)
Full-time · Permanent DACH region · home base Hahnstätten
Replace server, storage and networking components on-site at customer locations — vendor-independent, with OEM-original spare parts and clean ticket documentation. Real hands-on work, no Tier-1 filter.
Responsibilities
- Hardware replacement on-site: servers, storage arrays, switches, tape libraries and components (DIMM, HDD/SSD, PSU, controllers)
- Installations, relocations and de-installations in customer data centres per spec
- Diagnostics following OEM procedures (HPE, Dell EMC, Cisco, IBM, NetApp, Fujitsu, Lenovo …) — log files, iLO/iDRAC, maintenance tools
- Clean ticket documentation including photo evidence, serial numbers and part numbers
- Daily dispatch with the Service Delivery Manager — spare-parts logistics, sequencing, SLA deadlines
- Escalation to L3 engineering when in doubt — no solo heroics on critical issues
- Return defective parts to the Hahnstätten warehouse and maintain the regional spare-parts depot
Your profile
- Completed vocational training as IT systems engineer (Fachinformatiker:in Systemintegration) or equivalent technical qualification
- Hands-on experience with enterprise hardware from at least one major OEM (HPE, Dell EMC, Cisco, IBM, NetApp, Fujitsu, Lenovo, Hitachi)
- Confident with rack equipment, cabling and data centre etiquette (ESD, fire safety, change windows)
- Fluent German (B2+), solid English (B1+) — customer communication and OEM docs in English
- Driver's licence class B and willing to travel across DACH (day trips, occasional overnight stays)
- Structured, documentation-oriented, calm under escalation pressure
- Bonus: certifications (HPE ASE, Dell EMC Proven Professional, Cisco CCNA/CCNP, NetApp NCSA etc.)
What we offer
- Permanent role with above-average compensation and a predictable shift model
- Company car including private use possible, full tooling and PPE provided
- Vendor training and L3 certifications fully paid — open career path to Senior/Lead Engineer
- No year-round 24/7 on-call — structured rotation-based standby
- Direct line to the Service Delivery Manager — no Tier-1 hotline, no script-bound work
- OEM-original spare parts, clean warehouse in Hahnstätten, no improvised setup
- Company laptop, phone and travel expense scheme per German federal rules
Spontaneous application
No matching role? Reach out anyway.
We are growing steadily. If you are strong in sales or service and feel you would fit in, we welcome your spontaneous application — even without an open posting.
KA
Korhan Akar
Head of Sales
Sales · Account management
Apply spontaneously →
KM
Kerim Muminovic
Service Delivery Manager
Service · Technical · Field engineering
Apply spontaneously →