CHECK POINT HARDWARE MAINTENANCE · TPM AFTER CHECK POINT SUPPORT
Check Point Hardware Maintenance — vendor-independent service for Quantum, Maestro and 41000/61000
We service the hardware layer of Check Point Security devices — Quantum Security Gateway family (branch to high-end), 41000/61000 chassis platforms, Maestro Hyperscale and Smart-1 management. With OEM original parts and SLA up to 24×7×4. Also in the EOSL period. ThreatCloud subscription, all Software Blades (IPS, AV, AB, URLF, AppCTL, DLP, Threat Emulation) and SmartConsole stay with Check Point.
4
Product categories
8+
Product lines
4
Detail pages
30–60 %
Savings vs. Check Point Support / Premium / Diamond Support
What we cover in Check Point hardware
4 categories · 8 product lines · 2 with EOSL · 8 detail pages
Quantum · Enterprise
2 lines EOSL · 141000 · 61000 · Chassis
2 linesMaestro · Smart-1
2 lines| Category | Product line | Models | EOSL |
|---|---|---|---|
| Quantum · Branch / Mid-Market | Quantum 3000/6000-Serie | Quantum 3000 (3100/3200) · Quantum 6000 (6100/6200/6500/6600/6700/6800/6900) | yes |
| Quantum · Branch / Mid-Market | Quantum 7000/9000-Serie | Quantum 7000 · Quantum 9000 | no |
| Quantum · Enterprise | Quantum 16000/19000/26000-Serie | Quantum 16000 · Quantum 19000 · Quantum 26000 | no |
| Quantum · Enterprise | ältere 5000/15000-Serie | 5000 (5100-5900) · 15000 (15400-15800) · 23500 · 23800 | yes |
| 41000 · 61000 · Chassis | 41000-Serie | 41000 Chassis · SGM-Module | no |
| 41000 · 61000 · Chassis | 61000-Serie | 61000 Chassis · SGM-Module | no |
| Maestro · Smart-1 | Maestro Hyperscale | Maestro 140 · Maestro 175 | no |
| Maestro · Smart-1 | Smart-1 Management Appliances | Smart-1 405 · 410 · 525 · 5050 · 5150 | no |
Detail pages for key product lines
These product lines have their own maintenance detail page with model overview, EOSL table and FAQ. All other lines are also covered — see portfolio below.
Check Point
Quantum 3000/6000-Serie + 1more line
Quantum 3000 (3100/3200) · Quantum 6000 (6100/6200/6500/6600/6700/6800/6900) · Quantum 7000/9000-Serie
Detail page & FAQCheck Point
Quantum 16000/19000/26000-Serie + 1more line
Quantum 16000 · Quantum 19000 · Quantum 26000 · ältere 5000/15000-Serie
Detail page & FAQCheck Point
41000-Serie + 1more line
41000 Chassis · SGM-Module · 61000-Serie
Detail page & FAQCheck Point
Maestro Hyperscale + 1more line
Maestro 140 · Maestro 175 · Smart-1 Management Appliances
Detail page & FAQCheck Point product portfolio at a glance
We service all product lines — including older generations long past end-of-service-life. Every line with OEM original parts, German-speaking service and SLA up to 24×7×4.
Quantum · Branch / Mid-Market
Quantum · Enterprise
41000 · 61000 · Chassis
Check Point Premium / Diamond Support vs. TechCare TPM
How does TPM compare to the OEM contract?
You save 34–54% per yearCheck Point Premium / Diamond Support vs. TechCare TPM · example calculation
Premium / Diamond Support
TechCare TPM
Example Check Point 6500 appliance with 4-year Premium Support: EUR 3,500–5,200/year OEM, EUR 2,300–2,400/year with TechCare TPM (hardware layer without threat subscription).
- EOSL hardware: On EOSL appliances (4000/12000/13000/15000 series, older 5400) 50–70 % savings vs. Premium Support — hardware-layer maintenance still possible, threat subscription stays with Check Point.
- Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.
Stays with Check Point
- Threat Prevention / IPS / SandBlast subscriptions
- Check Point R81/R82 software updates
- Check Point TAC software tickets + URL filter feeds
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
Why Check Point maintenance via TechCare instead of Check Point Support / Premium / Diamond Support
Check Point is mainly deployed in larger DACH enterprise environments, banks, insurers and the public sector — historically a strong presence in the DACH financial sector. The hardware is tightly coupled with ThreatCloud (cloud-based threat intelligence) and the Software Blades. Check Point Support is positioned in the premium segment.
We service the hardware layer — PSUs, fans, disks, motherboards, SGM modules on 41000/61000 chassis. Gaia OS continues to work as part of the hardware. ThreatCloud, Software Blades, SmartConsole, SmartEvent and all subscriptions stay with Check Point.
Security-hardware-specific TPM topics: HA failover test after every chassis swap (no blind active-standby switch), clear separation between hardware maintenance and OEM threat-feed/license subscriptions (run separately), and configuration backup before every module change for fast restore times.
1
Contract for all Check Point lines
30–60 %
Savings on current models
bis 70 %
Savings on EOSL models
48 h
Fixed-price quote
FAQ on Check Point maintenance
Which Check Point hardware do you service?
We service the complete Quantum family, older 5000/15000/23000 generations, 41000 and 61000 chassis platforms, Maestro Hyperscale Orchestrators and Smart-1 Management Appliances.
What does 'hardware-only maintenance' mean for Check Point?
We replace defective hardware components — PSUs, fans, disks, motherboards, SGM modules on chassis platforms — with OEM original parts. Gaia OS, ThreatCloud, all Software Blades, SmartConsole and all software subscriptions continue unchanged via Check Point.
What does TPM cost compared to Check Point Support?
30 to 60 percent savings vs. Check Point Support / Premium / Diamond for the hardware layer. A Quantum 6500 with 24×7×4 costs 4,500 to 6,500 EUR/year for the hardware layer with Check Point, 1,800 to 2,800 EUR with TechCare.
Does ThreatCloud remain fully functional?
Yes, fully. ThreatCloud (cloud-based threat intelligence), all Software Blades, SmartConsole management and all subscription-based security features continue unchanged via Check Point.
Can you service older 5000/15000/23000 generations?
Yes. The 5000 series (5100-5900, released 2014-2016, EOSL 2022-2024) and 15000/23000 series (older, EOSL reached) are still productive in many DACH banks and enterprise environments.
Which SLA levels for Check Point?
Parts Only, 5×9 NBD, 24×7×4 — freely selectable. For productive edge gateways and chassis platforms we recommend 24×7×4.
Do we lose the warranty or Software Blades?
No. Factory warranty and Check Point Support are contractual services. Software Blade licenses, ThreatCloud subscription and SmartConsole licenses run separately via Check Point.
Service performance
Real actuals Q1 2026 — straight from our ITIL ticketing.
99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
Related topics
Core service
Hardware maintenance in detail
How we set up TPM: contract, SLA tiers up to 24×7×4, engineer pool, spare parts strategy — the service behind the vendor hubs.
View service →Compliance
Audit documentation in the contract pack
DORA, NIS2, KRITIS, BAIT, TISAX, ISO 27001 — what the auditor checks, what TechCare delivers automatically with the contract.
View audit topics →Practice
Real references
Three templates from European customers 2024–25 — how the migration from OEM to TPM ran in reality.
View cases →