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CHECK POINT QUANTUM ENTERPRISE · TPM WITH EOSL COVERAGE FOR OLDER PLATFORMS

Check Point Quantum Enterprise Maintenance — hardware service for Q16000-26000 with structured EOSL coverage for 5000/15000/23500/23800

We service the hardware layer of Check Point Quantum enterprise and datacenter NGFW vendor-independent — three platform classes under one contract: Current enterprise generation (Quantum 16000, Quantum 19000, Quantum 26000 — high-performance datacenter NGFW with throughput from 100 Gbps to 800 Gbps), plus EOSL coverage for older Quantum generations: 5000 series (5100, 5400, 5600, 5800, 5900 — high-end datacenter from 2014-2017), 15000 series (15400, 15600, 15800 — mid-/high-end from 2016-2019), 23500 and 23800 (high-end datacenter and carrier class from 2015-2018). With OEM components and SLA up to 24×7×4. 30 to 60 percent below Check Point Premium Support for hardware layer. Highest absolute TPM lever in Quantum ecosystem: a Quantum 26000 costs at Check Point Premium 12,000-22,000 EUR/year for hardware layer — TPM reduces this 30-60 percent below, which for datacenter edge fleets with multiple Q26000 quickly means 5- to 6-figure annual maintenance savings. EOSL coverage as key differentiator: Check Point has particularly strict EOSL policy — for 5000 series (deployed 2014-2017) and 15000 series (2016-2019) Premium Support no longer issued for new contracts or only limited support delivered. TPM practically only maintenance option — absolute lever even higher because alternative either hardware refresh (5- to 6-figure CapEx per gateway) or operational risk on component failure without service contract. We are one of few TPM providers with structured refurbishing pool for Quantum 5000 and 15000 generations, critical for DACH banking, insurance and critical-infrastructure fleets with long hardware lifetimes.

Which Quantum enterprise and EOSL platforms we service

Quantum enterprise and datacenter platforms differ in throughput classes, generation status and hardware architecture. From TPM perspective we service all three classes with respective refurbishing pools — current generation from active pool, EOSL generations from structured refurbishing pool with dedicated engineering competence for older hardware architectures.

Quantum 16000 series · enterprise datacenter current generation
Q16000 (100-200 Gbps NGFW throughput, redundant hardware, fully modular PSUs)
Quantum 19000 series · high-performance datacenter
Q19000 (200-400 Gbps NGFW throughput for datacenter edge with aggregated multi-site traffic)
Quantum 26000 series · top-end enterprise datacenter
Q26000 (400-800 Gbps NGFW throughput, highest hardware redundancy, fully modular architecture)
Quantum 5000 series · EOSL coverage
5100 · 5400 · 5600 · 5800 · 5900 (deployed 2014-2017, EOSL at Check Point — structured refurbishing pool)
Quantum 15000 series · EOSL coverage
15400 · 15600 · 15800 (deployed 2016-2019, EOSL reached or imminent at Check Point)
Quantum 23500/23800 series · EOSL coverage high-end
23500 · 23800 (high-end datacenter and carrier class from 2015-2018, EOSL at Check Point)

Why TPM hardware maintenance for Check Point Quantum enterprise and EOSL platforms

Quantum enterprise and datacenter NGFW have highest absolute TPM lever in Check Point ecosystem. Check Point Premium Support for a Quantum 16000 runs 6,500-11,000 EUR/year for hardware layer (premium without threat prevention bundle), a Quantum 19000 9,000-15,000 EUR/year, a Quantum 26000 12,000-22,000 EUR/year. TPM reduces this 30-60 percent below. For a datacenter-edge fleet with 4 Quantum 19000 plus 2 Quantum 26000 (typical for tier-3 datacenter with 2N edge redundancy at DACH banks or insurance headquarters) annual maintenance savings 60,000-130,000 EUR — TPM migration pays back in first quarter. EOSL coverage as key differentiator: for DACH enterprise fleets with Quantum 5000 or 15000 series (deployed 2014-2018, now 7-11 years old) Check Point Premium Support often no longer available for new contracts or only limited support delivered. Check Point has particularly strict EOSL policy in NGFW market — hardware refresh recommendation dominates OEM strategy. TPM practically only maintenance option — absolute lever even higher because alternative either hardware refresh (typically 30,000-80,000 EUR CapEx per gateway refresh incl. Smart-1 migration and reconfiguration effort) or operational risk on component failure without service contract. For DACH banks with banking IT requirements (BAIT/MaRisk) latter often not regulatory permissible — TPM is only compliance-conform solution to stretch hardware refresh by 2-3 years (typically valuable for budget planning).

We service Check Point Quantum enterprise hardware with OEM original parts and deep refurbishing pools across all three generations. Current enterprise generation (Q16000, Q19000, Q26000): completely in active pool. EOSL platforms (Q5000 series, Q15000 series, Q23500/23800): structured refurbishing pool — critical especially PSUs (most common failure component in hardware from 2014-2018 due to capacitor aging in 1+1 or 2+1 redundant PSU modules, Quantum 5800/5900 and 23500/23800 have particularly high PSU failure rates in multi-year deployments), fan cartridges (wear components with typically 5-7 year lifetime — for Quantum 23800 with 24/7 high-load operation in carrier configurations often exhausted after 4-5 years), NVMe/SSD modules (with finite write cycle reserve, typically exhausted after 5-7 years with active threat prevention logging at high throughput) and mainboards (replacement more complex due to multiple mezzanine cards and dedicated SecureXL/CoreXL hardware acceleration). Engineering specifics for older Quantum generations: Quantum 5000 and 15000 generation have different hardware architecture than current Quantum generation — different PSU connectors, different mainboard layouts, different SecureXL card slots. Our engineers have dedicated experience with all generation architectures, with service experience in DACH banks (Quantum 23800 typically in banking backbone for PCI-DSS CDE configurations), insurance (Quantum 15600/15800 in HQ configurations) and critical-infrastructure-relevant fleets (Quantum 5800/5900 at regulatory-sensitive sites with long hardware usage). Slot management on modular Quantum models and configuration migration via Smart-1 are core competencies.

30–60 %
Savings vs. Check Point Premium (5- to 6-figure p.a. for datacenter edge)
Q5000/Q15000 EOSL
Structured refurbishing pool for platforms Check Point no longer supports
Banking/critical infra
Banking IT requirement compliant maintenance for regulatory-sensitive fleets
Threat Prevention stays
IPS, Anti-Bot, SandBlast, R81/R82 — unchanged at Check Point

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

Lifecycle status of Quantum enterprise and EOSL platforms

Quantum enterprise platforms typically 8-12 year lifecycle. Current generation currently supported, older 5000, 15000 and 23500/23800 series EOSL at Check Point.

Model family Released OEM support ends TPM status
Quantum 26000-Serie (Q26000) 2023+ ca. 2031+ Supported
Quantum 19000-Serie (Q19000) 2022+ ca. 2030+ Supported
Quantum 16000-Serie (Q16000) 2020+ ca. 2028+ Supported
Quantum 23500/23800-Serie 2015-2018 EOSL bei Check Point Recommended
Quantum 15000-Serie (15400/15600/15800) 2016-2019 EOSL bei Check Point Recommended
Quantum 5000-Serie (5100-5900) 2014-2017 EOSL bei Check Point Recommended

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

Battery refresh service

Original Liebert or certified alternatives, BattG-compliant used battery disposal.

Hardware components

Power modules, battery cabinets, fans, LCD displays, IntelliSlot cards from our pool.

Liebert-certified engineers

German-speaking engineers with Liebert/Vertiv training, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-class Vertiv contract

GXT/ITA + NXC/APM/EXM + NXL/EXL + Hipulse in one construct, one point of contact.

EOSL and migration coverage

GXT4, Hipulse, Liebert NX 1st Gen still serviceable.

FAQ on Quantum enterprise & EOSL maintenance

Which Check Point Quantum enterprise and EOSL models do you service?
Complete enterprise and datacenter NGFW family across three classes: Current enterprise generation (Quantum 16000 with 100-200 Gbps NGFW throughput, Quantum 19000 with 200-400 Gbps for high-performance datacenter, Quantum 26000 with 400-800 Gbps top-end throughput and fully modular hardware architecture). Plus EOSL coverage for older Quantum generations: 5000 series (5100, 5400, 5600, 5800, 5900 — deployed 2014-2017, EOSL at Check Point), 15000 series (15400, 15600, 15800 — deployed 2016-2019, EOSL at Check Point), 23500 and 23800 (high-end datacenter and carrier class from 2015-2018, EOSL at Check Point). Including all hardware components: redundant PSUs (1+1 or 2+1 hot-swap), fan cartridges (modular hot-swap), NVMe/SSD modules (dual-mirror configuration in enterprise class), mainboards with configuration migration via Smart-1 push, SecureXL/CoreXL hardware acceleration cards, front panel LEDs, bezels and ClusterXL sync cabling. For very old configurations (Quantum 5100/5400 deployed 2014-2015) we check coverage individually per model.
What does TPM cost for Q16000, Q19000, Q26000 and EOSL fleets vs Check Point Premium?
30 to 60 percent savings on hardware maintenance component — absolute lever in enterprise segment 5- to 6-figure. Current enterprise generation: Q16000 with 24×7×4: Check Point Premium typically 6,500-11,000 EUR/year, TechCare 2,900-4,950 EUR. Q19000: 9,000-15,000 vs 4,050-6,750. Q26000: 12,000-22,000 vs 5,400-9,900. EOSL fleets: here Check Point Premium often no longer available for new contracts — TPM pricing 1,800-5,500 EUR/year per model and SLA tier, with full EOSL coverage and structured refurbishing pool. Q5000 series EOSL: Q5400/5600 1,800-3,000, Q5800/5900 2,500-4,500. Q15000 series EOSL: Q15400 2,200-3,800, Q15600 2,800-4,500, Q15800 3,500-5,500. Q23500/23800 EOSL: Q23500 3,000-5,000, Q23800 4,000-7,000 (carrier class). Datacenter edge fleet with 4 Q19000 plus 2 Q26000: annual maintenance savings 60,000-130,000 EUR. Banking backbone fleet with 6 Q15800 plus 4 Q23800 (typical in DACH banking PCI-DSS CDE): annual maintenance savings 35,000-70,000 EUR plus avoidance of 200,000-500,000 EUR hardware refresh CapEx over next 2-3 years. Threat prevention subscriptions stay independent at Check Point.
What is coverage for older Quantum models with Check Point EOSL?
We are one of few TPM providers with structured refurbishing pool for older Quantum generation: 5000 series (Q5100, Q5400, Q5600, Q5800, Q5900 — released 2014, deployed in DACH fleets 2014-2017, now 8-11 years old), 15000 series (Q15400, Q15600, Q15800 — released 2016, deployed 2016-2019, now 6-9 years old) and Q23500/23800 (high-end datacenter and carrier class from 2015-2018, now 7-10 years old). These hardware generations still widespread in DACH enterprise fleets due to long hardware lifetimes — especially in banks (banking-IT-requirements-conform Quantum 23800 in PCI-DSS CDE configurations with documented hardware usage as auditor requirement), insurance (Quantum 15800 in HQ configurations with refresh delay due to budget cycles) and critical-infrastructure-relevant sites (Quantum 5800/5900 in regulatory-sensitive configurations). Check Point EOSL policy in comparison: Check Point has particularly strict EOSL policy in NGFW market — hardware refresh recommendation dominates OEM strategy, Premium Support for older platforms reduced or no longer issued for new contracts. Other NGFW vendors like Palo Alto (PA-3000/PA-5000 EOSL) and Fortinet (FG D generation EOSL) have similar policy, but Check Point particularly consequent. Our refurbishing pool covers critical failure components: PSUs (most common failure component in 8-11 year old hardware due to capacitor aging — we keep tested 1+1 and 2+1 redundant PSU modules with particular focus on Q5800/5900 and Q23500/23800 which have high PSU failure rates in multi-year deployments), fan cartridges (wear component, on Q23800 with 24/7 high-load operation often exhausted after 4-5 years — proactive replacement at 5-year maintenance recommended), NVMe/SSD boot drives (with finite write cycle reserve), mainboards with configuration migration via Smart-1 and SecureXL/CoreXL hardware acceleration cards for older models. For very rare components (e.g. Q23800-specific SecureXL mezzanine cards) lead times possible — we recommend proactive spare component reservation on-site for critical fleets.
Can you reduce our hardware refresh pressure under BAIT/MaRisk requirements?
Yes, explicitly main use case for DACH banks and insurance with Quantum EOSL fleets. Problem: Check Point has particularly strict EOSL policy — for Quantum 5000 and 15000 series Premium Support no longer issued for new contracts or only limited support, with OEM recommendation for hardware refresh. For DACH banks with banking IT requirements (BaFin's banking IT requirements BAIT/MaRisk) hardware operation without active service contract not regulatory permissible — acute refresh pressure arises. Refresh costs: hardware refresh of a Quantum 23800 typically costs 30,000-80,000 EUR CapEx per gateway incl. Smart-1 migration and reconfiguration effort. For a banking backbone fleet with 6 Q15800 plus 4 Q23800 this results in 200,000-500,000 EUR hardware refresh CapEx in short time. TPM solution: TPM hardware maintenance is compliance-conform alternative to hardware refresh strategy — we deliver structured maintenance with documented SLA reporting (24×7×4 SLA, monthly SLA reports with component availability metrics, audit documentation) for EOSL platforms. Regulatory requirements fulfilled because active service contract with hardware maintenance SLA exists. Refresh stretching: typically TPM stretches hardware refresh by 2-3 years — gives banks possibility to plan refresh CapEx in regular budget cycles instead of crisis mode. Pre-audit documentation: we deliver pre-audit packages for BAIT/MaRisk auditors with service contract documentation, SLA definition, component coverage list and refurbishing pool certificates, explicitly accepted in IT audits as appropriate maintenance measure. NIS2 compliance: NIS2 requires 'appropriate technical and organizational measures' for cybersecurity — TPM maintenance with documented SLA fulfills that, hardware operation without service contract does not.
Do Threat Prevention, R81/R82 and Smart-1 integration remain unchanged for enterprise class?
Yes, fully and unchanged — same hardware vs software separation as branch and mid-market NGFW. We service exclusively hardware layer — all threat prevention subscriptions (IPS, Anti-Bot, Anti-Virus, URL Filtering, Application Control, Threat Emulation/SandBlast, Threat Extraction) and R81/R82 software updates continue unchanged via Check Point. Important for EOSL platforms: for Quantum 5000 and 15000 generation with EOSL status threat prevention subscriptions also continue as long as hardware compatible with current R81/R82 version. R81/R82 versions eventually no longer released for older hardware — last R version supported for Q5000 generation (typically R81.10 or R81.20) is practical hardware EOL marker. Threat prevention updates within last supported R version continue, often several years beyond hardware EOSL. Smart-1 integration: central management of all enterprise and datacenter Quantum runs via Smart-1 (see separate Maestro/Smart-1 spoke) — on Smart-1 hardware defect we service hardware separately, Smart-1 software license and updates stay at Check Point. Multi-domain management: for larger enterprise fleets with multi-domain Smart-1 configuration (typical in DACH banking holdings with separated domains for PCI-DSS CDE and standard production network) multi-domain licensing runs via Smart-1 5050/5150 — hardware service via us, software via Check Point. SmartConsole: Windows-based management tool continues unchanged. CloudGuard integration: hybrid cloud configurations with Quantum gateways on-premise and CloudGuard in AWS/Azure/GCP continue unchanged via Check Point cloud infrastructure — hardware service only relevant for on-premise components.
Which SLA levels do you recommend for enterprise and EOSL fleets?
Current enterprise generation (Q16000, Q19000, Q26000): 24×7×4 for active nodes mandatory due to business-critical workloads (tier-1 datacenter traffic, banking backbone, insurance HQ edge, service provider aggregation). Standby ClusterXL nodes 5×9 NBD if active/standby, both nodes 24×7×4 if active/active ClusterXL. EOSL platforms (Q5000, Q15000, Q23500/23800): we recommend 24×7×4 for active nodes plus additional spare component reservation on-site because very rare components can have longer lead times. For DACH banks with banking IT requirements 24×7×4 plus documented SLA reporting for regulatory audit documentation mandatory. Q23500/23800 in carrier/service provider configurations: 24×7×4 mandatory, often with additional contractual availability guarantees (typically 99.99% to 99.999%) toward end customers — we deliver corresponding SLA reports with availability metrics. Banking/insurance/critical infra: 24×7×4 for all active nodes plus documented SLA reporting plus pre-audit packages for banking-IT/NIS2 auditors plus proactive spare component reservation on-site (1+1 spare PSU reservation per critical Quantum, plus 1 spare NVMe per datacenter). 2N datacenter-edge cluster: with 2N redundancy second path counts operationally as immediate backup availability — TPM differentiation possible, individual risk assessment advisable. Power quality reports and quarterly audits additional to hardware SLA recommended for regulatory documentation (NIS2, banking IT requirements for banks, critical infrastructure regulation for relevant datacenter sites).
Which hardware components concretely for enterprise and EOSL class?
Enterprise and EOSL class have more complex hardware architecture than branch class with dedicated hardware acceleration. Power supplies: 1+1 redundant configuration from Q16000 (all hot-swap capable), 2+1 on Q19000/Q26000. For EOSL generations similar redundancy configuration: 1+1 on Q5400-5900, 2+1 on Q15800 and Q23800. PSU modules most common failure component in multi-year deployments — on Q5800/5900 and Q23500/23800 with particularly high PSU failure rates after 8+ years due to capacitor aging. Fans: modular hot-swap fans on all enterprise models. On Q23800 with 24/7 high-load operation in carrier configurations fan cartridges often exhausted after 4-5 years (instead of 5-7 year standard lifetime). NVMe/SSD modules: dual-mirror configuration (RAID-1) from Q16000 for boot drive plus dedicated logging drive — both hot-swap capable. On EOSL models typically still SATA SSD or older NVMe generation, with coverage in our refurbishing pool. Mainboards: replacement more complex for enterprise class due to multiple mezzanine cards and dedicated SecureXL hardware acceleration (Check Point's proprietary connection acceleration for multi-million-connections-per-second performance) and CoreXL multi-core distribution. On EOSL models SecureXL cards in different generation versions — we consider this in refurbishing pool logic. SecureXL/CoreXL hardware acceleration cards: separate mezzanine cards in higher Quantum models (Q19000/Q26000 and Q15800/Q23800) — explicitly in coverage. HA-sync components: in datacenter-edge configurations often with dedicated 10G/40G/100G ClusterXL sync paths — explicitly in coverage. Not in our coverage: optical transceivers (SFP+/QSFP+/QSFP28 modules — separate vendor relationship), console adapters, regulatory cabling components.
Can we consolidate Quantum enterprise, branch, chassis and Maestro/Smart-1 + cross-vendor?
Yes, natural multi-product Check Point consolidation across entire Check Point hardware family. Multi-product contract covers: Quantum enterprise and EOSL (Q16000-Q26000 plus EOSL coverage for 5000/15000/23500/23800 series from 2014-2018) plus Quantum branch and mid-market (Q3000-Q9000 with ClusterXL differentiation) plus 41000/61000 chassis (carrier class with SGM module hot-swap analog Fortinet FG-7000 linecards and Palo Alto PA-7000 linecards) plus Maestro Hyperscale + Smart-1 management appliances (Maestro 140/175 as hyperscale orchestrators, Smart-1 405-5150 as multi-domain management) in one construct — one point of contact, unified SLA reporting, engineer pool with tiered competence (EOSL specialists for Q5000/Q15000 generation, carrier specialists for Q23800 and chassis, generalists for current Quantum generation). Cross-vendor extension — DACH banking/critical infra standard: other NGFW vendors can be consolidated in same contract — Palo Alto Networks (PA branch, PA enterprise incl. EOSL coverage for PA-3000/PA-5000, PA-7000 chassis), Fortinet (FortiGate family incl. FG D generation EOSL and FG-5000/6000/7000 chassis, FortiSwitch, FortiAP, FortiAnalyzer, FortiManager) plus server/storage/network hardware (Dell PowerEdge, HPE ProLiant, Cisco Nexus, NetApp FAS/AFF). Banking/critical-infrastructure-specific multi-vendor advantage: DACH banks with banking IT requirements often have regulatory separated security zones — typically Check Point Quantum for PCI-DSS CDE (due to Check Point's particularly strict compliance certifications), Palo Alto for standard production network (due to broader threat intel coverage) and Fortinet for branch network (due to bulk pricing leverage). We consolidate hardware maintenance across all three vendors with documented SLA reporting respecting regulatory separation (separate SLA reports per security zone, separate audit documentation). One service contract with one point of contact for entire multi-vendor NGFW hardware maintenance instead of three separate OEM service relationships.
Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
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