HPE MAINTENANCE · MULTI-LINE TPM
HPE Maintenance — all product lines from a single source
We service the complete HPE product range vendor-independently: ProLiant servers, the full HPE storage portfolio (3PAR, Primera, Alletra, Nimble, MSA, StoreOnce) and Aruba networking. Also after HPE Foundation Care expiration. 30 to 60 percent below OEM list. Typical TPM topics at the compute layer: BMC/iLO/iDRAC firmware updates without OEM login (lockout risk after contract end), DIMM failures as the most frequent server defect, and BIOS CPU microcode patches for Spectre/Meltdown-class vulnerabilities.
5
Product categories
21+
Product lines
8
Detail pages
30–60 %
Savings vs. HPE Foundation Care / Pointnext
Short answer
TechCare Solutions provides vendor-independent HPE maintenance for 21+ product lines, including ProLiant, BladeSystem, Apollo / Edgeline, MicroServer / Cloudline: SLAs up to 24×7×4, original spare parts from our DACH depot and 30–60 % below HPE Foundation Care / Pointnext, including after end of service life (EOSL). One contract covers HPE together with 31 other manufacturers, with a fixed-price quote within 48 hours.
Multi-vendor maintenance contract · Third-party maintenance providers
What we cover in HPE hardware
5 categories · 21 product lines · 7 with EOSL · 21 detail pages
Storage · Block & Hybrid
6 lines EOSL · 2Hyperconverged (HCI)
3 linesBackup & Tape
2 linesNetworking · Aruba
4 lines EOSL · 2| Category | Product line | Models | EOSL |
|---|---|---|---|
| Servers | ProLiant | DL · ML (Gen8 bis Gen12, z. B. DL360/DL380 Gen11 und Gen12) | yes |
| Servers | BladeSystem | c3000 · c7000 mit BL460c/BL660c/BL680c-Blades (Gen8/Gen9/Gen10) | yes |
| Servers | Apollo / Edgeline | Apollo 2000 · 4200 · 6500 · Edgeline EL-Serie | no |
| Servers | MicroServer / Cloudline | MicroServer Gen8/Gen10/Gen11 · Cloudline CL-Serie | no |
| Servers | Synergy | Synergy 480 / 660 (Gen10 bis Gen12) · Frame 12000 | no |
| Servers | Superdome / Integrity | Superdome Flex · Integrity i6 · NonStop | yes |
| Storage · Block & Hybrid | Alletra | Alletra 4000/5000/6000/9000 · Alletra Storage MP B10000 · Alletra Storage MP X10000 | no |
| Storage · Block & Hybrid | 3PAR / StoreServ | StoreServ 8000 · 9000 · 20000 | yes |
| Storage · Block & Hybrid | Primera | Primera 600 · 650 · 670 | no |
| Storage · Block & Hybrid | Nimble | Nimble HF/AF/SF/CS-Serie | no |
| Storage · Block & Hybrid | MSA | MSA 2040/2050/2060/2070 | yes |
| Storage · Block & Hybrid | XP / EVA / SureStore | XP P9500 · EVA · SureStore (legacy) | no |
| Hyperconverged (HCI) | SimpliVity | SimpliVity 380 · 325 · 2600 · ältere OmniStack-Generationen | no |
| Hyperconverged (HCI) | ProLiant DX (Nutanix) | DX380 · DX385 · DX560 · DX2000 (mit Nutanix AOS) | no |
| Hyperconverged (HCI) | dHCI mit Nimble / Alletra | Nimble dHCI · Alletra dHCI mit ProLiant-Compute | no |
| Backup & Tape | StoreOnce | StoreOnce 3640 · 5260 · 5660 | no |
| Backup & Tape | StoreEver | MSL2024/4048/6480 · ESL | no |
| Networking · Aruba | Aruba CX | CX 6000/6100/6200/6300/6400 · 8320/8325/8360/8400 · 9300 · 10000 | no |
| Networking · Aruba | Aruba ProCurve / 2920/2930 | ProCurve 2530/2920/2930F/2930M/3810M/5400R | yes |
| Networking · Aruba | FlexNetwork / FlexFabric | FlexNetwork 3600/5500 · FlexFabric 5700/5900/12500 | yes |
| Networking · Aruba | Aruba Wireless | Aruba 500/600/700 APs (Wi-Fi 6/6E/7) · ältere 200/300 · Mobility Controller 7000/9000 · Instant On | no |
Detail pages for key product lines
These product lines have their own maintenance detail page with model overview, EOSL table and FAQ. All other lines are also covered — see portfolio below.
HPE
ProLiant + 3more lines
DL · ML (Gen8 bis Gen12, z. B. DL360/DL380 Gen11 und Gen12) · Apollo / Edgeline · MicroServer / Cloudline · Synergy
Detail page & FAQ HPE
BladeSystem
c3000 · c7000 mit BL460c/BL660c/BL680c-Blades (Gen8/Gen9/Gen10)
Detail page & FAQ HPE
Superdome / Integrity
Superdome Flex · Integrity i6 · NonStop
Detail page & FAQ HPE
Alletra + 5more lines
Alletra 4000/5000/6000/9000 · Alletra Storage MP B10000 · Alletra Storage MP X10000 · 3PAR / StoreServ · Primera · Nimble · MSA · XP / EVA / SureStore
Detail page & FAQ HPE
SimpliVity + 2more lines
SimpliVity 380 · 325 · 2600 · ältere OmniStack-Generationen · ProLiant DX (Nutanix) · dHCI mit Nimble / Alletra
Detail page & FAQ HPE
StoreOnce + 1more line
StoreOnce 3640 · 5260 · 5660 · StoreEver
Detail page & FAQ HPE
Aruba CX + 2more lines
CX 6000/6100/6200/6300/6400 · 8320/8325/8360/8400 · 9300 · 10000 · FlexNetwork / FlexFabric · Aruba Wireless
Detail page & FAQ HPE
Aruba ProCurve / 2920/2930
ProCurve 2530/2920/2930F/2930M/3810M/5400R
Detail page & FAQ HPE product portfolio at a glance
We service all product lines — including older generations long past end-of-service-life. Every line with OEM original parts, German-speaking service and SLA up to 24×7×4.
Servers
ProLiant
DetailsDL · ML (Gen8 bis Gen12, z. B. DL360/DL380 Gen11 und Gen12)
Classic rack and tower ProLiant servers. Complete family including older Gen8 fleets, many generations EOSL.
BladeSystem
Detailsc3000 · c7000 mit BL460c/BL660c/BL680c-Blades (Gen8/Gen9/Gen10)
Classic blade chassis platform predating the Synergy era. Many DACH install bases still productive, mostly EOSL — TPM standard case.
Apollo / Edgeline
DetailsApollo 2000 · 4200 · 6500 · Edgeline EL-Serie
HPC and edge computing platforms — dense compute nodes and object storage.
MicroServer / Cloudline
DetailsMicroServer Gen8/Gen10/Gen11 · Cloudline CL-Serie
Compact servers for branch office and cloud service providers.
Synergy
DetailsSynergy 480 / 660 (Gen10 bis Gen12) · Frame 12000
Composable infrastructure succeeding BladeSystem.
Superdome / Integrity
DetailsSuperdome Flex · Integrity i6 · NonStop
High-end and mission-critical servers for tier-1 workloads.
Storage · Block & Hybrid
Alletra
DetailsAlletra 4000/5000/6000/9000 · Alletra Storage MP B10000 · Alletra Storage MP X10000
Current all-flash and hybrid platform, unifies 3PAR, Primera and Nimble under one brand.
3PAR / StoreServ
DetailsStoreServ 8000 · 9000 · 20000
Established mid and high-end platform — many DACH install bases still in production.
Primera
DetailsPrimera 600 · 650 · 670
Mission-critical all-flash positioned between 3PAR and Alletra.
Nimble
DetailsNimble HF/AF/SF/CS-Serie
Hybrid and all-flash with InfoSight analytics. Strong in DACH mid-market.
XP / EVA / SureStore
DetailsXP P9500 · EVA · SureStore (legacy)
Legacy high-end. Many install bases in insurance and large enterprise.
Hyperconverged (HCI)
SimpliVity
DetailsSimpliVity 380 · 325 · 2600 · ältere OmniStack-Generationen
HCI platform with integrated backup and dedupe — hardware is ProLiant base. Hardware maintenance separate from OmniStack subscription.
ProLiant DX (Nutanix)
DetailsDX380 · DX385 · DX560 · DX2000 (mit Nutanix AOS)
Nutanix AOS on ProLiant hardware. Hardware maintenance separate from Nutanix subscription.
dHCI mit Nimble / Alletra
DetailsNimble dHCI · Alletra dHCI mit ProLiant-Compute
Disaggregated HCI with Nimble or Alletra storage and ProLiant compute. Hardware-layer maintenance covers both components.
Backup & Tape
Networking · Aruba
Aruba CX
DetailsCX 6000/6100/6200/6300/6400 · 8320/8325/8360/8400 · 9300 · 10000
Current campus and data center switching generation.
Aruba ProCurve / 2920/2930
DetailsProCurve 2530/2920/2930F/2930M/3810M/5400R
Classic ProCurve and 2900-series. Many install bases approaching EOSL.
FlexNetwork / FlexFabric
DetailsFlexNetwork 3600/5500 · FlexFabric 5700/5900/12500
Data center switching from 3Com/H3C heritage. Multiple generations EOSL — TPM standard case.
Aruba Wireless
DetailsAruba 500/600/700 APs (Wi-Fi 6/6E/7) · ältere 200/300 · Mobility Controller 7000/9000 · Instant On
Enterprise WLAN — access points and mobility controllers.
HPE Foundation Care / Proactive Care vs. TechCare TPM
How does TPM compare to the OEM contract?
You save 37–55% per yearHPE Foundation Care / Proactive Care vs. TechCare TPM · example calculation
Foundation Care / Proactive Care
TechCare TPM
Example ProLiant DL380 Gen10 with 4-year Foundation Care: TechCare TPM roughly 37–55% below the OEM price.
- EOSL hardware: On EOSL models (ProLiant Gen8/Gen9, BladeSystem c7000, 3PAR StoreServ 7000) 50–70 % savings vs. Foundation Care — HPE EOSL extensions limited.
- Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.
Stays with HPE
- HPE OneView / iLO Advanced subscription
- HPE Aruba Central / GreenLake cloud subscriptions
- HPE software TAC and firmware login releases
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
Why HPE maintenance via TechCare instead of HPE Foundation Care / Pointnext
HPE covers almost every data center domain: ProLiant servers, a broad storage portfolio (3PAR, Primera, Alletra, Nimble, MSA), the Aruba networking heritage and StoreOnce backup. Over multi-year lifecycles, DACH typically ends up with a mix of current Gen11 servers, 6-year-old 3PAR, a productive Nimble cluster and Aruba switches from a 4-year-old refresh. Three or four separate HPE Foundation Care contracts result.
We consolidate this into one TechCare contract — servers, storage, Aruba networking, backup. OEM parts (including DDR3 RAM for Gen8/9, FBWC modules, P-series RAID controllers, Nimble NVRAM, older Aruba linecards), German-speaking engineers, SLA up to 24×7×4. On EOSL models like ProLiant Gen8/9 or older 3PAR/EVA generations, you typically save 60 to 70 percent versus HPE Foundation Care.
Compute-specific TPM topics: BMC/iLO/iDRAC firmware updates without OEM subscription, DIMM failure diagnostics (the most common server defect after PSU), and BIOS CPU microcode patches for Spectre-/Meltdown-class vulnerabilities — also post-EoSL via mirror repositories.
1
Contract for all HPE lines
30–60 %
Savings on current models
bis 70 %
Savings on EOSL models
48 h
Fixed-price quote
When does support for your HPE models end? Every date is in the independent EOSL database: HPE EOSL dates on EOSL365.de.
FAQ on HPE maintenance
Do you service HPE Aruba networking in addition to servers?
Yes, the complete Aruba portfolio: CX switches (6000 series to 8400), ProCurve and 2920/2930F/2930M/3810M/5400R generations, Mobility Controllers (7000 series) and access points (200/300/500/600). Aruba has been integrated into HPE since the 2015 acquisition — we service both from one source.
What's the difference between 3PAR, Primera, Alletra and Nimble?
Historical growth: 3PAR is the established mid/high-end platform (2010 acquisition), Primera positions as mission-critical all-flash successor, Nimble came with the 2017 acquisition (hybrid and all-flash with InfoSight). Alletra unifies all three lines under one brand since 2021. We service all four generations.
Can you service older ProLiant Gen8/Gen9 where HPE no longer offers Foundation Care renewals?
Yes, this is our core business. Gen8 (released 2012, EOSL 2019) and Gen9 (2014, EOSL 2021) are particularly affected — HPE either no longer offers extensions or quotes them at uneconomic rates. We stock DDR3 RAM, FBWC modules, P420/P440 RAID controllers, HDDs/SSDs and PSUs for exactly these generations.
What does TPM cost compared to HPE Foundation Care?
In the DACH mid-market 30 to 60 percent savings vs. Foundation Care, up to 70 percent on EOSL models. For a typical install of 50 ProLiant + 5 storage systems (mix of 3PAR, Nimble, MSA) + 30 Aruba switches, we see 35 to 55 percent total savings per year.
Do iLO, OneView, InfoSight and Aruba Central still work?
iLO remains fully usable as a hardware component. OneView runs as separate software license. Aruba Central and Nimble InfoSight (cloud analytics) require active HPE subscriptions — if you actively need predictive analytics or cloud management, keep that layer with HPE and we handle just the hardware.
We have a mix of active factory warranty, older Foundation Care and EOSL hardware — what's the best path?
We analyze the install base and propose a staged transition: current hardware under factory warranty stays with HPE — switches to us at contract expiry (post-warranty). Foundation Care contracts migrate at the next renewal. EOSL hardware transfers immediately. No double-contract phase, and over 12 to 24 months your maintenance fully migrates.
Do you service older HP storage such as MSA, EVA and ESL?
Yes. HP MSA maintenance (MSA 2040, 2050, 2060 and 2070) is one of our standard cases, as are HP EVA and the XP series, which HPE stopped supporting long ago. For HP tape storage we maintain the StoreEver MSL and ESL libraries. For HP disk and tape storage past End of Service Life we use tested original spare parts. HPE storage maintenance: 3PAR, MSA, EVA
What happens when HP hardware reaches end of life (EOL)?
After HP end of life (EOL), HPE no longer sells a model and offers only limited support. At End of Service Life (EOSL), vendor maintenance ends as well. From that point we take over seamlessly, for example for ProLiant Gen8/Gen9, 3PAR, MSA, EVA and StoreEver. The EOSL tracker shows the dates for your models. HP EOL dates in the EOSL tracker
Is TechCare the same as HPE Tech Care?
No. HPE Tech Care is the name of HPE's own support service, the successor to Foundation Care. TechCare Solutions is an independent third-party maintenance provider based in Germany and therefore an alternative to HPE Tech Care and Foundation Care, especially when contracts expire or hardware reaches EOSL. Alternative to HPE Foundation Care / Tech Care
What does HPE third-party maintenance include?
HPE third-party maintenance covers ProLiant and BladeSystem servers, 3PAR, Primera, Alletra, Nimble and MSA, StoreOnce and StoreEver as well as Aruba switches: incident intake, diagnosis, on-site engineers and original spare parts. Contracts can be combined with other vendors in one agreement, SLA tiers run from Parts Only to 24×7×4, and a fixed-price quote per system follows within 48 hours.
How fast do we get a quote?
Within 48 hours of receiving your inventory list with model and serial. Format doesn't matter — Excel, OneView export or InfoSight list.
Service performance
Real actuals Q1 2026 — straight from our ITIL ticketing.
99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
Related topics
Core service
Hardware maintenance in detail
How we set up TPM: contract, SLA tiers up to 24×7×4, engineer pool, spare parts strategy — the service behind the vendor hubs.
View service Compliance
Audit documentation in the contract pack
DORA, NIS2, KRITIS, BAIT, TISAX, ISO 27001 — what the auditor checks, what TechCare delivers automatically with the contract.
View audit topics Practice
Real references
Three templates from European customers 2024–25 — how the migration from OEM to TPM ran in reality.
View cases