HPE HCI Maintenance — vendor-independent hardware service for SimpliVity, ProLiant DX and dHCI
We service the hardware layer of HPE HCI platforms — SimpliVity, ProLiant DX with Nutanix AOS and dHCI with Nimble or Alletra — vendor-independent, with OEM original parts and SLA up to 24×7×4. Your OmniStack, Nutanix or Nimble/Alletra software subscription stays untouched. Also in the EOSL period. 30 to 60 percent below OEM list price. Fixed-price quote in 48 hours.
Which HPE HCI platforms we service
HPE HCI platforms are fundamentally ProLiant hardware with an additional software stack. We handle only the hardware layer (compute nodes, disks, NICs, backplanes). The software subscription — OmniStack license, Nutanix AOS, Nimble or Alletra OS — continues contractually with the respective vendor. This preserves functionality and update path while significantly reducing hardware maintenance cost.
Why TPM makes sense for HPE HCI
HCI hardware is fundamentally ProLiant hardware with an additional software stack. OEM maintenance bundles hardware service and software subscription into a package price that's significantly higher than the sum of its parts. We cleanly separate the two layers: we handle hardware, software subscription stays with HPE, Nutanix or VMware.
HPE Pointnext for SimpliVity or ProLiant DX includes full lifecycle support incl. OmniStack or AOS updates — you still need that, we don't touch it. The hardware service component built into the bundle pricing is what we replace with our own service at 30 to 60 percent lower cost. The same applies to the dHCI lines with Nimble or Alletra — there our maintenance covers both components (storage and ProLiant compute) at the hardware layer.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- SimpliVity OmniCube / OmniStack Integrated2014–2023TPM until2028+Recommended
- SimpliVity 380 Gen92017–2024TPM until2029+Recommended
- SimpliVity 380 Gen10 / Gen10 Plus2018–2027TPM until2032+Supported
- ProLiant DX380 (Gen10)2018–2025TPM until2030+Supported
- ProLiant DX385 / DX5602019–2027TPM until2032+Supported
- Nimble dHCI (Gen1, ältere Nimble-Generationen)2018–2026TPM until2031+Supported
EOSL status of HPE HCI platforms
For HCI hardware, HPE defines end-of-support along the same lifecycle rules as classic ProLiant hardware (typically seven years post-release). Specifically SimpliVity generations like 380 Gen9 or older OmniCube hardware are often already EOSL in DACH and trigger steep price jumps on OEM renewal. That's exactly where TPM pays off. Software lifecycle (OmniStack, AOS and vSphere versions) is to be assessed separately.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| SimpliVity OmniCube / OmniStack Integrated | 2014-2016 | 2021-2023 | Recommended |
| SimpliVity 380 Gen9 | 2017 | 2024 | Recommended |
| SimpliVity 380 Gen10 / Gen10 Plus | 2018-2020 | 2025-2027 | Supported |
| ProLiant DX380 (Gen10) | 2018 | 2025 | Supported |
| ProLiant DX385 / DX560 | 2019-2020 | 2026-2027 | Supported |
| Nimble dHCI (Gen1, ältere Nimble-Generationen) | 2018-2019 | 2025-2026 | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts for all HCI components
Our own warehouse stocking disks, NVMe SSDs, NICs, backplanes and PSUs for SimpliVity, ProLiant DX and dHCI generations — including end-of-life models like SimpliVity 380 Gen9 or older OmniCube hardware.
Software subscription untouched
OmniStack license, Nutanix AOS, Nimble or Alletra OS and all hypervisor subscriptions continue contractually with the respective vendor. We address only the hardware layer.
Onsite engineer · DACH-wide
German-speaking technicians with HCI experience, 4-hour response time guaranteed. HCI disk swap and node replacement work like regular ProLiant hardware.
Flexible SLA per cluster or per node
Parts Only, 5×9 NBD or 24×7×4 — combinable by site and cluster criticality. With HPE often only available as a bundle.
Multi-vendor contract
One contract for HPE HCI, classic ProLiant, Dell, Cisco or Lenovo HCI. Consolidating contracts noticeably reduces admin overhead.
EOSL tracking & reporting
Monthly SLA reports, cluster asset overview, automatic notification when a generation reaches EOSL.