HPE HCI Hyperconverged Infrastructure Maintenance
side by side.
TechCare TPM vs. Foundation Care / Proactive Care. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.
Cost comparison
Example ProLiant DL380 Gen10 with 4-year Foundation Care: TechCare TPM roughly 37–55% below the OEM price.
Active EOSL lines
- SimpliVity 2600 · EOSL 2027-03-31
- SimpliVity 325 (kompakte HCI) · EOSL 2029-10-31
- SimpliVity 380 (gen 1, OmniStack) · EOSL 2024-06-30
Which HPE HCI platforms we service
- HPE SimpliVity · HCI with integrated backup
- SimpliVity 380 (Gen10/Gen10 Plus) · 325 (branch/edge) · 2600 (high-density) · older OmniStack generations like OmniCube and OmniStack Integrated Solution
- HPE ProLiant DX · Nutanix appliance on ProLiant
- DX380 (Gen10) · DX385 (AMD EPYC) · DX560 (high CPU density) · DX2000 (storage-heavy) · DX4200 — all with Nutanix AOS, hardware is ProLiant base
- HPE dHCI · disaggregated HCI with Nimble or Alletra
- Nimble dHCI with ProLiant compute · Alletra dHCI (5000/6000 storage + ProLiant compute) · Nimble HF/AF storage as dHCI backend · multi-site dHCI configurations
EOSL status of HPE HCI platforms
| Generation | Released | End of vendor support | TechCare TPM |
|---|---|---|---|
| SimpliVity OmniCube / OmniStack Integrated | 2014-2016 | 2021-2023 | Recommended |
| SimpliVity 380 Gen9 | 2017 | 2024 | Recommended |
| SimpliVity 380 Gen10 / Gen10 Plus | 2018-2020 | 2025-2027 | Supported |
| ProLiant DX380 (Gen10) | 2018 | 2025 | Supported |
| ProLiant DX385 / DX560 | 2019-2020 | 2026-2027 | Supported |
| Nimble dHCI (Gen1, ältere Nimble-Generationen) | 2018-2019 | 2025-2026 | Supported |
Why TPM makes sense for HPE HCI
HCI hardware is fundamentally ProLiant hardware with an additional software stack. OEM maintenance bundles hardware service and software subscription into a package price that's significantly higher than the sum of its parts. We cleanly separate the two layers: we handle hardware, software subscription stays with HPE, Nutanix or VMware.
HPE Pointnext for SimpliVity or ProLiant DX includes full lifecycle support incl. OmniStack or AOS updates — you still need that, we don't touch it. The hardware service component built into the bundle pricing is what we replace with our own service at 30 to 60 percent lower cost. The same applies to the dHCI lines with Nimble or Alletra — there our maintenance covers both components (storage and ProLiant compute) at the hardware layer.
OEM vs. TechCare — where the switch pays off
The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every HPE line — see the HPE battle card.
Stays with HPE HCI
- HPE OneView / iLO Advanced subscription
- HPE Aruba Central / GreenLake cloud subscriptions
- HPE software TAC and firmware login releases
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
DACH compliance by design.
BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every HPE line — details on the HPE battle card.
Migration path from first contact to hand-over.
Same four steps for every HPE line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the HPE battle card.
FAQ on HPE HCI maintenance
- Which HPE HCI platforms do you service?
- We service the hardware layer of all current and older HPE HCI platforms: SimpliVity (380 Gen9/Gen10/Gen10 Plus, 325 branch/edge, 2600 high-density plus older OmniCube and OmniStack Integrated Solution generations), ProLiant DX with Nutanix AOS (DX380, DX385, DX560, DX2000, DX4200), and dHCI with Nimble or Alletra (Nimble dHCI, Alletra dHCI 5000/6000 with ProLiant compute).
- What happens to our SimpliVity OmniStack subscription?
- Nothing. We touch only hardware maintenance. Your OmniStack license, the integrated deduplication and backup feature and all OmniStack software updates continue contractually through HPE unchanged. You retain all update rights, Federation Management and backup/DR functionality.
- Can you also service older SimpliVity 380 Gen9?
- Yes, this is even one of our core areas. SimpliVity 380 Gen9 has been EOSL since 2024, OmniCube generations even earlier. HPE either no longer offers extensions or at disproportionate cost. We continue servicing these generations with OEM original parts, even past OEM EOSL. This also applies to OmniCube and OmniStack Integrated Solution hardware.
- What does TPM for SimpliVity cost vs. HPE Pointnext?
- In the DACH mid-market we typically see 30 to 60 percent hardware-layer savings vs. the HPE Pointnext SimpliVity bundle. For EOSL generations like 380 Gen9 or OmniCube up to 70 percent. Important: the OEM bundle also includes OmniStack Lifecycle Support — that stays with HPE, the hardware portion is what we offer cheaper. For a typical 4-node SimpliVity cluster, that is a noticeable share of the annual maintenance budget.
- How does disk and node replacement work on SimpliVity with TPM?
- We deliver the hardware swap (disk, NIC, node component) like regular ProLiant maintenance. OmniStack federation reintegration runs via the SimpliVity management interface — exactly as it would under OEM maintenance. The procedure is identical because the software layer is unchanged. SimpliVity automatically recognizes the replaced node and integrates it into the federation.
- What about ProLiant DX — isn't the hardware ProLiant?
- Correct, ProLiant DX is standard ProLiant hardware with Nutanix AOS. We service the hardware as usual, the Nutanix subscription with Prism Central, AOS updates and Lifecycle Manager stays contractually with Nutanix or HPE. Pulse telemetry, AOS upgrades and all cluster operations work as usual. Same model as Dell XC or Cisco HyperFlex.