Warranty check · Synology

Synology warranty check

Synology shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Open the Synology tool ↗ Request free check →

Check Synology warranty: step by step

Read the serial number from the device (see below).
Create a free Synology account or sign in.
Open “Synology Account — Produktregistrierung und Garantiestatus” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Official tool: Synology Account — Produktregistrierung und Garantiestatus ↗

Where is the serial number on Synology devices?

In DSM under “Control Panel” → “Info Center” and on the label at the rear or bottom of the device.

Applies to: RackStation, DiskStation, FlashStation

Many devices? We check the whole list

With more than a handful of Synology systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Synology warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Synology systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Synology post-warranty maintenance End of support in the EOSL tracker

Synology warranty check FAQ

How do I check the Synology warranty?

Read the serial number from the device, open “Synology Account — Produktregistrierung und Garantiestatus” and sign in with a free Synology account, enter the number. The tool shows warranty status and end date.

Do I need an account for the Synology warranty check?

Yes, a free Synology account.

Where do I find the serial number on Synology devices?

In DSM under “Control Panel” → “Info Center” and on the label at the rear or bottom of the device.

What happens when the Synology warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Synology systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many Synology devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.