Warranty check · Hitachi Vantara

Hitachi Vantara warranty check

Hitachi Vantara shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Open the Hitachi Vantara tool ↗ Request free check →

Check Hitachi Vantara warranty: step by step

Read the serial number from the device (see below).
Create a free Hitachi Vantara account or sign in.
Open “Hitachi Vantara Support Connect — My Products” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Note: Support Connect account with site ID.

Official tool: Hitachi Vantara Support Connect — My Products ↗

Where is the serial number on Hitachi Vantara devices?

On the rating plate on the rack or controller chassis and in the storage system's management interface under system information.

Applies to: VSP, HNAS, HCP

Many devices? We check the whole list

With more than a handful of Hitachi Vantara systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Hitachi Vantara warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Hitachi Vantara systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Hitachi Vantara post-warranty maintenance End of support in the EOSL tracker

Hitachi Vantara warranty check FAQ

How do I check the Hitachi Vantara warranty?

Read the serial number from the device, open “Hitachi Vantara Support Connect — My Products” and sign in with a free Hitachi Vantara account, enter the number. The tool shows warranty status and end date.

Do I need an account for the Hitachi Vantara warranty check?

Yes, a free Hitachi Vantara account. Support Connect account with site ID.

Where do I find the serial number on Hitachi Vantara devices?

On the rating plate on the rack or controller chassis and in the storage system's management interface under system information.

What happens when the Hitachi Vantara warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Hitachi Vantara systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many Hitachi Vantara devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.