Warranty check · IBM

IBM warranty check

IBM shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: machine type/product + serial number

Open the IBM tool ↗ Request free check →

Check IBM warranty: step by step

Read the machine type/product + serial number from the device (see below).
Create a free IBM account or sign in.
Open “IBM Warranty Lookup” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Note: IBMid login; have machine type/model + serial ready.

Official tool: IBM Warranty Lookup ↗

Where is the serial number on IBM devices?

On the rating plate at the front or rear, which shows machine type/model and serial number (“S/N”) side by side. On Power Systems also in the HMC under system properties or on AIX with “prtconf”.

Applies to: Power Systems, FlashSystem, Storwize, DS8000, TS-Tape

Many devices? We check the whole list

With more than a handful of IBM systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

IBM warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps IBM systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

IBM post-warranty maintenance End of support in the EOSL tracker

IBM warranty check FAQ

How do I check the IBM warranty?

Read the machine type/product + serial number from the device, open “IBM Warranty Lookup” and sign in with a free IBM account, enter the number. The tool shows warranty status and end date.

Do I need an account for the IBM warranty check?

Yes, a free IBM account. IBMid login; have machine type/model + serial ready.

Where do I find the serial number on IBM devices?

What happens when the IBM warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains IBM systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many IBM devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.