Warranty check · Sophos

Sophos warranty check

Sophos shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Open the Sophos tool ↗ Request free check →

Check Sophos warranty: step by step

Read the serial number from the device (see below).
Create a free Sophos account or sign in.
Open “Sophos Central Licensing (Hardware-Garantie je Seriennummer)” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Official tool: Sophos Central Licensing (Hardware-Garantie je Seriennummer) ↗

Where is the serial number on Sophos devices?

On the label at the bottom of the appliance and in the firewall's web interface under device information. In Sophos Central the device appears after registration.

Applies to: XGS- und XG-Firewalls, SG-UTM, Access Points, Switches

Many devices? We check the whole list

With more than a handful of Sophos systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Sophos warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Sophos systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Sophos post-warranty maintenance End of support in the EOSL tracker

Sophos warranty check FAQ

How do I check the Sophos warranty?

Read the serial number from the device, open “Sophos Central Licensing (Hardware-Garantie je Seriennummer)” and sign in with a free Sophos account, enter the number. The tool shows warranty status and end date.

Do I need an account for the Sophos warranty check?

Yes, a free Sophos account.

Where do I find the serial number on Sophos devices?

On the label at the bottom of the appliance and in the firewall's web interface under device information. In Sophos Central the device appears after registration.

What happens when the Sophos warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Sophos systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many Sophos devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.