Warranty check · QNAP

QNAP warranty check

QNAP shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Open the QNAP tool ↗ Request free check →

Check QNAP warranty: step by step

Read the serial number from the device (see below).
Create a free QNAP account or sign in.
Open “QNAP Garantieprüfung (myQNAPcloud / Service Portal)” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Official tool: QNAP Garantieprüfung (myQNAPcloud / Service Portal) ↗

Where is the serial number on QNAP devices?

In QTS under “Control Panel” → “System Status” and on the label at the rear or bottom of the device.

Applies to: Rackmount-NAS (TS, TVS, ES)

Many devices? We check the whole list

With more than a handful of QNAP systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

QNAP warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps QNAP systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

QNAP post-warranty maintenance End of support in the EOSL tracker

QNAP warranty check FAQ

How do I check the QNAP warranty?

Read the serial number from the device, open “QNAP Garantieprüfung (myQNAPcloud / Service Portal)” and sign in with a free QNAP account, enter the number. The tool shows warranty status and end date.

Do I need an account for the QNAP warranty check?

Yes, a free QNAP account.

Where do I find the serial number on QNAP devices?

In QTS under “Control Panel” → “System Status” and on the label at the rear or bottom of the device.

What happens when the QNAP warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains QNAP systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many QNAP devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.