Warranty check · Nutanix

Nutanix warranty check

Nutanix shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Open the Nutanix tool ↗ Request free check →

Check Nutanix warranty: step by step

Read the serial number from the device (see below).
Create a free Nutanix account or sign in.
Open “My Nutanix Support Portal — Assets” in the portal and enter the number.
Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Official tool: My Nutanix Support Portal — Assets ↗

Where is the serial number on Nutanix devices?

In Prism under “Hardware” the serial number is shown per block. Alternatively on the chassis label. For Dell XC, HPE DX and Lenovo HX the hardware warranty lies with the respective vendor.

Applies to: NX-Serie und Nutanix auf Dell XC, HPE DX, Lenovo HX

Many devices? We check the whole list

With more than a handful of Nutanix systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Nutanix warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Nutanix systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Nutanix post-warranty maintenance End of support in the EOSL tracker

Nutanix warranty check FAQ

How do I check the Nutanix warranty?

Read the serial number from the device, open “My Nutanix Support Portal — Assets” and sign in with a free Nutanix account, enter the number. The tool shows warranty status and end date.

Do I need an account for the Nutanix warranty check?

Yes, a free Nutanix account.

Where do I find the serial number on Nutanix devices?

In Prism under “Hardware” the serial number is shown per block. Alternatively on the chassis label. For Dell XC, HPE DX and Lenovo HX the hardware warranty lies with the respective vendor.

What happens when the Nutanix warranty has expired?

The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Nutanix systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.

Do you check many Nutanix devices at once?

Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.