+49 6430 9227117
Book consultation
Warranty check · Quantum

Quantum warranty check

Quantum has no reliable public warranty lookup by serial number. We check the status for you free of charge, answer within 24 hours.

We check for you

How we check the Quantum warranty for you

  1. Read serial number and model name from the device (see below).
  2. Send us the list as Excel, CSV or a photo of the rating plates.
  3. We request the status from the vendor.
  4. You receive warranty status and end date per device, usually within 24 hours.

Where is the serial number on Quantum devices?

On the rating plate at the rear of the library or appliance and in the web interface under system information.

Applies to: Scalar-Tape-Libraries, DXi, StorNext

Many devices? We check the whole list

With more than a handful of Quantum systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Quantum warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Quantum systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Quantum post-warranty maintenance End of support in the EOSL tracker

Quantum warranty check FAQ

How do I check the Quantum warranty?
Quantum offers no reliable public lookup by serial number. Send us serial number and model, we check the warranty status free of charge and answer within 24 hours.
Do I need an account for the Quantum warranty check?
An account does not help here because Quantum does not reliably show the status publicly. We handle the request for you.
Where do I find the serial number on Quantum devices?
On the rating plate at the rear of the library or appliance and in the web interface under system information.
What happens when the Quantum warranty has expired?
The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Quantum systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.
Do you check many Quantum devices at once?
Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.

Related topics