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Warranty check · Fortinet

Fortinet warranty check

Fortinet shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Check Fortinet warranty: step by step

  1. Read the serial number from the device (see below).
  2. Create a free Fortinet account or sign in.
  3. Open “Fortinet Support — Asset Management / Product List” in the portal and enter the number.
  4. Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Note: FortiCare account; the device must be registered to your account.

Official tool: Fortinet Support — Asset Management / Product List ↗

Where is the serial number on Fortinet devices?

In the web interface on the dashboard under “System Information”, on the command line with “get system status” (line “Serial-Number”) or on the label at the bottom.

Applies to: FortiGate, FortiSwitch, FortiAP, FortiAnalyzer

Many devices? We check the whole list

With more than a handful of Fortinet systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Fortinet warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Fortinet systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Fortinet post-warranty maintenance End of support in the EOSL tracker

Fortinet warranty check FAQ

How do I check the Fortinet warranty?
Read the serial number from the device, open “Fortinet Support — Asset Management / Product List” and sign in with a free Fortinet account, enter the number. The tool shows warranty status and end date.
Do I need an account for the Fortinet warranty check?
Yes, a free Fortinet account. FortiCare account; the device must be registered to your account.
Where do I find the serial number on Fortinet devices?
In the web interface on the dashboard under “System Information”, on the command line with “get system status” (line “Serial-Number”) or on the label at the bottom.
What happens when the Fortinet warranty has expired?
The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Fortinet systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.
Do you check many Fortinet devices at once?
Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.

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