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Warranty check · Huawei

Huawei warranty check

Huawei shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.

Free account required · You need: serial number

Check Huawei warranty: step by step

  1. Read the serial number from the device (see below).
  2. Create a free Huawei account or sign in.
  3. Open “Huawei Enterprise Maintenance Information Query” in the portal and enter the number.
  4. Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.

Note: Huawei ID required; account creation from the EU may be restricted.

Official tool: Huawei Enterprise Maintenance Information Query ↗

Where is the serial number on Huawei devices?

On the chassis label. On switches and routers on the command line with “display esn” or “display device manufacture-info”.

Applies to: FusionServer, OceanStor, CloudEngine

Many devices? We check the whole list

With more than a handful of Huawei systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.

Have my device list checked →

Huawei warranty expired or expiring?

After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Huawei systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.

Huawei post-warranty maintenance End of support in the EOSL tracker

Huawei warranty check FAQ

How do I check the Huawei warranty?
Read the serial number from the device, open “Huawei Enterprise Maintenance Information Query” and sign in with a free Huawei account, enter the number. The tool shows warranty status and end date.
Do I need an account for the Huawei warranty check?
Yes, a free Huawei account. Huawei ID required; account creation from the EU may be restricted.
Where do I find the serial number on Huawei devices?
On the chassis label. On switches and routers on the command line with “display esn” or “display device manufacture-info”.
What happens when the Huawei warranty has expired?
The hardware keeps running, only parts and support from the vendor end or become expensive. TechCare maintains Huawei systems independently of the vendor, with SLAs up to 24×7×4 and typically 30–70 % below the vendor price.
Do you check many Huawei devices at once?
Yes, free of charge. Send us your device list and we return warranty status and end date per device, plus a quote for post-warranty maintenance if you like.

Warranty check for other vendors

Links to official vendor portals, as of November 2026. Vendors occasionally change their portals. If a link no longer fits, we are happy to check for you.

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