Huawei warranty check
Huawei shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.
Free account required · You need: serial number
Check Huawei warranty: step by step
- Read the serial number from the device (see below).
- Create a free Huawei account or sign in.
- Open “Huawei Enterprise Maintenance Information Query” in the portal and enter the number.
- Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.
Note: Huawei ID required; account creation from the EU may be restricted.
Official tool: Huawei Enterprise Maintenance Information Query ↗
Where is the serial number on Huawei devices?
On the chassis label. On switches and routers on the command line with “display esn” or “display device manufacture-info”.
Many devices? We check the whole list
With more than a handful of Huawei systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.
Huawei warranty expired or expiring?
After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Huawei systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.
Huawei post-warranty maintenance End of support in the EOSL tracker