Brocade warranty check
Brocade shows the warranty status after signing in with a free account. Here is which portal it is, what to have ready and where to find the serial number.
Free account required · You need: serial number
Check Brocade warranty: step by step
- Read the serial number from the device (see below).
- Create a free Brocade account or sign in.
- Open “Broadcom Support Portal — Assist Portal Serial Search” in the portal and enter the number.
- Note warranty status and end date. If the portal shows nothing, the device is often registered to another account, for example the reseller's.
Note: Brocade SAN now belongs to Broadcom — check via the Broadcom support portal.
Official tool: Broadcom Support Portal — Assist Portal Serial Search ↗
Where is the serial number on Brocade devices?
On the chassis label or on the command line with “chassisshow” (line “Serial Num”). For units bought through HPE, Dell, IBM or NetApp the serial number of that vendor applies.
Many devices? We check the whole list
With more than a handful of Brocade systems the single lookup gets tedious. Send us your device list and we return warranty status and end date per device. Free of charge and without obligation.
Brocade warranty expired or expiring?
After the factory warranty ends, the extension from the vendor often becomes considerably more expensive, and for older models it is no longer offered at all. TechCare keeps Brocade systems under maintenance with the same SLA up to 24×7×4, typically 30–70 % below the vendor price, even after end of support.
Brocade post-warranty maintenance End of support in the EOSL tracker