LANCOM Access Point Maintenance — replacement and SLA for LX, LW, OW and LN series and WLAN controllers
We service LANCOM Wi-Fi hardware vendor-independently: Wi-Fi 6/6E/7 access points of the LX series, LW mid-range, OW outdoor models, older LN and L series and WLC hardware controllers. Replacement unit per SLA, cold spares for large sites, configuration restore via LANCOM Management Cloud or the WLAN controller. Scope: our core business is hardware break-fix. Paid software options and firewall licences are bound to the serial number at LANCOM; transferring them to a replacement unit runs through the manufacturer and is not part of our contract.
Which LANCOM access points we service
One access point is cheap; a hundred access points across twenty sites are an operations topic. We keep the replacement logistics as simple as the swap itself.
Why TPM for LANCOM access points
Access points sit in branches, schools, warehouses and administrations by the hundreds — mostly managed centrally via LANCOM Management Cloud. After warranty, there is no manufacturer option any more for LN and L models; the one-off replacement costs more time than money.
We take over logistics and response time: replacement unit per SLA, cold spares at large sites, return of defective units, configuration via LMC or controller. Firmware and LMC licences stay with the manufacturer. One contract covers access points together with switches and routers.
Manufacturer support status of major generations
Once the manufacturer ends hardware support for a generation there is no extension any more — yet the devices often run for years. We close that gap: replacement unit from our pool, same SLA, regardless of age.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| L-Serie (L-322, L-452) | 2010 | beendet | Recommended |
| LN-830 / LN-860 / LN-1700 | 2015 | beendet | Recommended |
| WLC-4000er-Controller | 2012 | beendet | Recommended |
| LW-500 / LW-600 | 2020 | aktiv | Supported |
| LX-6400 / LX-6500 / LX-7300 | 2021 | aktiv | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
Replacement unit or spare part
Identical or equivalent unit from our pool, power supplies, modules and fans — per SLA up to 24×7×4.
Cold spares per site
For critical sites we keep reserve units on location; the swap takes minutes instead of days.
Configuration restore
Restore from backup or management cloud, guidance for licence transfer to the new serial number.
One contract for all manufacturers
The same inventory covers servers, storage, network and security — one ticket desk, one invoice.