Dell EMC Storage Maintenance — vendor-independent service for PowerStore, Unity, VMAX, Isilon and Data Domain
We service Dell EMC storage after factory warranty and after Dell ProSupport — vendor-independent, with OEM original parts and SLA up to 24×7×4. Also in the EOSL period for VNX, VMAX-1, Compellent and older Isilon generations. 30 to 60 percent below Dell list price.
Which Dell EMC Storage models we service
Dell EMC dominates the DACH storage market — historically anchored through the EMC acquisition and VMware bridge. We cover the full range: current PowerStore and PowerMax back to VNX block, VMAX-1 and Isilon generations long past EOSL.
Why TPM maintenance instead of Dell ProSupport (Storage)
Dell EMC Storage was historically expensive under EMC maintenance — and Dell ProSupport hasn't made it cheaper. For VNX-1, VNX2 and the entire VMAX-1 family, renewal is either no longer offered or quoted at rates suggesting hardware refresh.
For current platforms we cover the hardware layer; software subscriptions (CloudIQ, AppSync) run separately via Dell. We're transparent about where TPM alone is sufficient and where software subscription should stay with the OEM.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- VNX 5xxx (1. Gen)2011–2020TPM until2025+Recommended
- VNX2 5xxx2014–2023TPM until2028+Recommended
- VMAX 10K / 20K / 40K2010–2022TPM until2027+Recommended
- VMAX 100K / 200K / 400K2014–2025TPM until2030+Recommended
- Compellent SC80002014–2022TPM until2027+Recommended
- Isilon S210 / X4102013–2021TPM until2026+Recommended
- Unity 300/400/500/6002016–2026TPM until2031+Recommended
- PowerStore (alle)2020–2028TPM until2033+Supported
EOSL status of major generations
Once the vendor ends official support, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| VNX 5xxx (1. Gen) | 2011 | 2020 | Recommended |
| VNX2 5xxx | 2014 | 2023 | Recommended |
| VMAX 10K / 20K / 40K | 2010–2014 | 2022 | Recommended |
| VMAX 100K / 200K / 400K | 2014 | 2025 | Recommended |
| Compellent SC8000 | 2014 | 2022 | Recommended |
| Isilon S210 / X410 | 2013 | 2021 | Recommended |
| Unity 300/400/500/600 | 2016 | ca. 2026 | Recommended |
| PowerStore (alle) | 2020+ | ca. 2028+ | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Our warehouse stocks OEM original components, including for end-of-life generations.
Onsite engineer
German-speaking technicians throughout DACH, 4-hour response time guaranteed.
Flexible SLA per server
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for Dell EMC Storage and all other vendors. No more individual contracts.
EOSL tracking & reporting
Monthly SLA reports, asset overview, automatic EOSL notifications.
Vendor tools stay
Dell EMC Storage-specific management tools remain usable.