HITACHI COMPUTE BLADE · TPM FOR SERVER PLATFORMS

Hitachi Compute Blade & Advanced Server Maintenance — vendor-independent service

We service Hitachi Compute Blade 500/2500, Advanced Server DS and UCP platforms — vendor-independent, with OEM components and SLA up to 24×7×4. Covers typical DACH niche fleets in Japanese subsidiaries, financial sector and manufacturing. 30 to 60 percent below Hitachi Vantara Support, up to 70 percent on EOSL blades.

Quote in 48 h Calculate savings

Which server models we service

Hitachi Compute Blade is an x86 blade architecture that Hitachi has continued for DACH customers with Asian corporate backgrounds. Compute Blade 500 (mid-range) and Compute Blade 2500 (high-end) are the two chassis platforms. Advanced Server DS are classic rack servers, UCP are validated stacks for VMware, Microsoft Hyper-V or Oracle.

Compute Blade 500 (mid-range)

CB 500 chassis · BS320 / BS520 / BS520H server blades

Compute Blade 2500 (high-end)

CB 2500 chassis · BS320 / BS520H / BS2500 server blades

Advanced Server DS-Series

DS120 G2 · DS220 G2 · DS240 G2 (rack servers)

UCP · Unified Compute Platform

UCP HC (hyper-converged) · UCP CI (converged) · UCP RS (rack-scale)

Components

Server blades · chassis modules · switch modules · CPU/RAM modules · 16G FC HBAs · 10/25 GbE NICs

Why TPM maintenance for Hitachi server platforms

Hitachi servers have a small but stable install base in DACH — typically in Japanese subsidiaries, the financial sector and manufacturing environments with long certification cycles. Hitachi Vantara has scaled back server sales in DACH and is focusing on storage and HCI — result: maintenance contracts for Compute Blade are getting more expensive and harder to obtain. We close exactly this gap.

We stock Compute Blade-specific components — server blades (BS320, BS520, BS520H, BS2500), chassis components for CB 500 and 2500, switch modules, CPU and RAM modules. For Advanced Server DS and UCP, we leverage the fact that the hardware is OEM-based (typically Quanta or Foxconn) — many components are generically available, which simplifies maintenance.

30–60 %

Savings vs. Hitachi Vantara Support

DACH specialist

Compute Blade fleets in Japanese subsidiaries covered

48 h

Fixed-price quote after receipt of your inventory

4 h

Onsite response time with 24×7×4 SLA

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

2010

2014

2018

2022

2026

2030

2032

Today · 2026

Compute Blade 500 (early Gen)
2010–2020
TPM until2025+
Recommended
Compute Blade 500 (late Gen)
2014–2024
TPM until2029+
Recommended
Compute Blade 2500
2014–2025
TPM until2030+
Recommended
Advanced Server DS G2
2018–2027
TPM until2032+
Supported
UCP HC / CI / RS
2018–2026
TPM until2031+
Supported

EOSL status of server platforms

Compute Blade generations follow a 6-7 year EOSL cycle. CB 500 series has largely reached EOSL, CB 2500 is approaching. Advanced Server DS and UCP are current or in transition depending on generation.

Model family	Released	OEM support ends	TPM status
Compute Blade 500 (early Gen)	2010–2012	2018–2020	Recommended
Compute Blade 500 (late Gen)	2014–2016	2022–2024	Recommended
Compute Blade 2500	2014–2017	2023–2025	Recommended
Advanced Server DS G2	2018–2020	ca. 2026–2027	Supported
UCP HC / CI / RS	2018+	ca. 2026+	Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components, including for end-of-life generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for Hitachi Vantara and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

Hitachi tools stay

Storage Navigator, SVOS and local management tools remain usable.

Comparison

TechCare vs. Hitachi Vantara Compute Blade & Advanced Server

Concrete SLA tiers, OEM comparison, coverage details and source footnotes — on a print-friendly page.

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FAQ on Hitachi Compute Blade maintenance

Which Hitachi server platforms do you service?

Compute Blade 500 (chassis with BS320, BS520, BS520H server blades) and Compute Blade 2500 (chassis with BS320, BS520H, BS2500). Advanced Server DS-series (DS120 G2, DS220 G2, DS240 G2) as rack servers. UCP (Unified Compute Platform) as converged stacks: UCP HC (hyper-converged), UCP CI (converged), UCP RS (rack-scale). Including all components and switch modules.

What does TPM cost for Compute Blade compared to Hitachi Support?

30 to 60 percent savings, up to 70 percent on EOSL CB 500. A fully populated CB 500 chassis with 8 blades and 24×7×4 costs 22,000 to 30,000 EUR/year with Hitachi, 9,000 to 15,000 EUR with TechCare. CB 2500 higher in absolute terms. Advanced Server DS significantly cheaper than Compute Blade.

Can you still get server blades for CB 500 and CB 2500?

Yes. BS320, BS520, BS520H and BS2500 server blades of all generations are stocked — including CPU and RAM modules for the different socket generations (Intel Xeon E5-2600 v3/v4, Skylake, Cascade Lake). For very old BS320 blades (early CB 500 Gen), availability is limited; we check individually or use refurbishing partners.

What about Hitachi software on the servers (HVM, JP1)?

HVM (Hitachi Virtualization Manager — embedded hypervisor) and JP1 (Job Management) are software licenses that run separately from hardware maintenance. Customers actively using HVM or JP1 should keep the software subscription with Hitachi. Hardware maintenance runs in parallel via TPM, no functional loss.

Can we have Compute Blade and VSP storage in the same contract?

Yes, that's standard. Multi-vendor and multi-class contracts are our strength — Hitachi Compute Blade as server fleet, VSP G/F/E as storage fleet, HCP for object storage, all in one contract, one point of contact, one SLA report set. Plus all other vendors (Dell, HPE, Cisco, etc.) in the same construct.

Which SLA levels do you recommend?

Compute Blade chassis as primary compute platform: 24×7×4 with German-speaking onsite engineer. For secondary CB fleets (test, dev, or manufacturing backup), 5×9 NBD often suffices. Advanced Server DS in standard IT roles: 5×9 NBD sufficient. UCP stacks (tier-1 workloads): 24×7×4 recommended.

How does Hitachi Vantara behave with a TPM switch?

Neutral to slightly negative, depending on account manager. Factory warranty and Hitachi maintenance contracts are contractual services — after factory warranty you're free to choose any maintenance partner. For a TPM switch during an active Hitachi contract, termination at contract end is the clean path. Hitachi doesn't block actively but pushes refresh as an alternative.

How fast do we get a quote?

Within 48 hours after receipt of your inventory list with model, generation, blade count and serial number.

Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %

Tickets resolved within agreed response time

2,4 h

Avg. first response on 4h SLA tier

88 %

First-time fix on initial dispatch

97 %

Spare part on site within 4 h, DACH depots