Hitachi Vantara Compute Blade & Advanced Server Maintenance
side by side.

TechCare TPM vs. Hitachi Vantara Maintenance. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

12–20 % OEM list-price share per year

50–70 % EOSL savings vs. OEM

5–10 % Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share approx. 12–20 % of list price per year (Premium Support higher)

Example Hitachi VSP G370 with 4-year Vantara Maintenance: TechCare TPM roughly 34–57% below the OEM price.

EOSL hardware: On EOSL models (VSP G200/G400/G600, AMS series, USP V/VM) 50–70 % savings vs. Hitachi Vantara Maintenance — Vantara EOSL premium switches to high surcharge after 6–7 years.

Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.

Active EOSL lines

Compute Blade 520 / 320 (legacy) · EOSL 2020-06-30
Compute Blade 2500 (CB2500) · EOSL 2022-12-31
UCP HC V125/V124 (Hyperconverged auf CB-Basis) · EOSL 2025-06-30

Which server models we service

Compute Blade 500 (mid-range): CB 500 chassis · BS320 / BS520 / BS520H server blades
Compute Blade 2500 (high-end): CB 2500 chassis · BS320 / BS520H / BS2500 server blades
Advanced Server DS-Series: DS120 G2 · DS220 G2 · DS240 G2 (rack servers)
UCP · Unified Compute Platform: UCP HC (hyper-converged) · UCP CI (converged) · UCP RS (rack-scale)
Components: Server blades · chassis modules · switch modules · CPU/RAM modules · 16G FC HBAs · 10/25 GbE NICs

EOSL status of server platforms

Generation	Released	End of vendor support	TechCare TPM
Compute Blade 500 (early Gen)	2010–2012	2018–2020	Recommended
Compute Blade 500 (late Gen)	2014–2016	2022–2024	Recommended
Compute Blade 2500	2014–2017	2023–2025	Recommended
Advanced Server DS G2	2018–2020	ca. 2026–2027	Supported
UCP HC / CI / RS	2018+	ca. 2026+	Supported

Why TPM maintenance for Hitachi server platforms

Hitachi servers have a small but stable install base in DACH — typically in Japanese subsidiaries, the financial sector and manufacturing environments with long certification cycles. Hitachi Vantara has scaled back server sales in DACH and is focusing on storage and HCI — result: maintenance contracts for Compute Blade are getting more expensive and harder to obtain. We close exactly this gap.

We stock Compute Blade-specific components — server blades (BS320, BS520, BS520H, BS2500), chassis components for CB 500 and 2500, switch modules, CPU and RAM modules. For Advanced Server DS and UCP, we leverage the fact that the hardware is OEM-based (typically Quanta or Foxconn) — many components are generically available, which simplifies maintenance.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Hitachi Vantara line — see the Hitachi Vantara battle card.

Stays with Hitachi Vantara

SVOS software updates + new major versions
Hitachi Ops Center / Analyzer subscriptions
Hitachi TAC software tickets

Moves to TechCare

Hardware defects (memory, disk, PSU, mainboard, modules)
24×7×4 on-site SLA with German-speaking field service
Spare-parts logistics DACH + global hub network
Fixed-price contract in 48 h, one inventory — one contract

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Hitachi Vantara line — details on the Hitachi Vantara battle card.

Migration path from first contact to hand-over.

Same four steps for every Hitachi Vantara line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Hitachi Vantara battle card.

FAQ on Hitachi Compute Blade maintenance

Which Hitachi server platforms do you service?: Compute Blade 500 (chassis with BS320, BS520, BS520H server blades) and Compute Blade 2500 (chassis with BS320, BS520H, BS2500). Advanced Server DS-series (DS120 G2, DS220 G2, DS240 G2) as rack servers. UCP (Unified Compute Platform) as converged stacks: UCP HC (hyper-converged), UCP CI (converged), UCP RS (rack-scale). Including all components and switch modules.
What does TPM cost for Compute Blade compared to Hitachi Support?: 30 to 60 percent savings, up to 70 percent on EOSL CB 500. For a fully populated CB 500 chassis with 8 blades and 24×7×4, TechCare is roughly 50–60% below the Hitachi price. CB 2500 higher in absolute terms. Advanced Server DS significantly cheaper than Compute Blade.
Can you still get server blades for CB 500 and CB 2500?: Yes. BS320, BS520, BS520H and BS2500 server blades of all generations are stocked — including CPU and RAM modules for the different socket generations (Intel Xeon E5-2600 v3/v4, Skylake, Cascade Lake). For very old BS320 blades (early CB 500 Gen), availability is limited; we check individually or use refurbishing partners.
What about Hitachi software on the servers (HVM, JP1)?: HVM (Hitachi Virtualization Manager — embedded hypervisor) and JP1 (Job Management) are software licenses that run separately from hardware maintenance. Customers actively using HVM or JP1 should keep the software subscription with Hitachi. Hardware maintenance runs in parallel via TPM, no functional loss.
Can we have Compute Blade and VSP storage in the same contract?: Yes, that's standard. Multi-vendor and multi-class contracts are our strength — Hitachi Compute Blade as server fleet, VSP G/F/E as storage fleet, HCP for object storage, all in one contract, one point of contact, one SLA report set. Plus all other vendors (Dell, HPE, Cisco, etc.) in the same construct.
Which SLA levels do you recommend?: Compute Blade chassis as primary compute platform: 24×7×4 with German-speaking onsite engineer. For secondary CB fleets (test, dev, or manufacturing backup), 5×9 NBD often suffices. Advanced Server DS in standard IT roles: 5×9 NBD sufficient. UCP stacks (tier-1 workloads): 24×7×4 recommended.