Fujitsu ETERNUS Maintenance — vendor-independent service for DX, AF, JX and LT series
We service Fujitsu ETERNUS storage after Fujitsu Solution Contract expiration — vendor-independent, with OEM parts and SLA up to 24×7×4. DX (hybrid), AF (all-flash), JX (JBOD) and LT (tape).
Which Fujitsu ETERNUS models we service
ETERNUS has disproportionate presence in DACH — historically due to Fujitsu's strong DACH footprint. We service all generations, from EOSL DX60 S2 to current DX8900 S5 and AF650 S3.
Why TPM maintenance instead of Fujitsu Solution Contract (Storage)
Fujitsu Solution Contract becomes expensive on older ETERNUS generations or is no longer offered. Since ETERNUS is anchored in many DACH mid-market, public authorities and public sector, this affects a broad customer spectrum.
We service all ETERNUS generations with OEM parts. ServerView Storage Manager and ETERNUS SF continue unchanged.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- ETERNUS DX60 S2 / S32012–2022TPM until2027+Recommended
- ETERNUS DX100 S3 / DX200 S32013–2021TPM until2026+Recommended
- ETERNUS DX500 S3 / DX600 S32013–2021TPM until2026+Recommended
- ETERNUS DX100 S4 / DX200 S42017–2025TPM until2030+Recommended
- ETERNUS AF250 S2 / AF650 S22018–2026TPM until2031+Supported
- ETERNUS DX8700 S3 / DX8900 S32014–2023TPM until2028+Recommended
- ETERNUS LT60 S22015–2023TPM until2028+Recommended
EOSL status of major generations
Once the vendor ends official support, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| ETERNUS DX60 S2 / S3 | 2012/2014 | 2020/2022 | Recommended |
| ETERNUS DX100 S3 / DX200 S3 | 2013 | 2021 | Recommended |
| ETERNUS DX500 S3 / DX600 S3 | 2013 | 2021 | Recommended |
| ETERNUS DX100 S4 / DX200 S4 | 2017 | 2025 | Recommended |
| ETERNUS AF250 S2 / AF650 S2 | 2018 | ca. 2026 | Supported |
| ETERNUS DX8700 S3 / DX8900 S3 | 2014 | 2023 | Recommended |
| ETERNUS LT60 S2 | 2015 | 2023 | Recommended |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Our warehouse stocks OEM original components, including for end-of-life generations.
Onsite engineer
German-speaking technicians throughout DACH, 4-hour response time guaranteed.
Flexible SLA per server
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for Fujitsu ETERNUS and all other vendors. No more individual contracts.
EOSL tracking & reporting
Monthly SLA reports, asset overview, automatic EOSL notifications.
Vendor tools stay
Fujitsu ETERNUS-specific management tools remain usable.