PURE FLASHBLADE MAINTENANCE · SCALE-OUT FILE & OBJECT

FlashBlade Maintenance — vendor-independent service for scale-out file and object storage

We service Pure FlashBlade after factory warranty and after Pure Evergreen — vendor-independent, with OEM original parts (blades, fabric modules, external fabric modules, PSUs) and SLA up to 24×7×4. Including the original FlashBlade generation, FlashBlade //S and FlashBlade //E. Also in the EOSL period for older FlashBlade generations where Pure renewal is no longer economically viable. 30 to 60 percent below Pure list price.

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Which FlashBlade models we service

FlashBlade is Pure's scale-out platform for file and object storage — a completely different architecture from FlashArray. Blade-based, NFS- and S3-native, optimized for analytics, AI/ML pipelines and unstructured data. Original FlashBlade launched in 2017, FlashBlade //S 2022 as successor, FlashBlade //E 2023 as capacity-oriented sister model. We cover all three families fully.

FlashBlade (Original)

FlashBlade Gen-1 with 8/15/52 TB blades · 8 or 15 blades per chassis

FlashBlade //S

//S200 · //S500 (performance variant with DirectFlash modules)

FlashBlade //E

//E (capacity variant, QLC-based, from 4 PB usable)

Why TPM maintenance instead of Pure Evergreen / Pure Support

FlashBlade has a different workload profile than FlashArray — typical are backup targets, Splunk clusters, genomics pipelines, AI training data. These workloads often run stable longer than tier-1 databases and fit poorly with the refresh-driven Evergreen model. For stable setups where existing platform performance suffices, TPM is the more economical choice.

Original FlashBlade (Gen-1) is a classic EOSL candidate in 2026 — Pure positions //S and //E as successors, pushing migration. For customers with large original FlashBlade installations whose workloads run technically stable, TPM is the economic path. We stock original blades, external fabric modules and chassis components — including the rare 52 TB blades.

30–60 %

Savings vs. Pure Support / Evergreen

up to 70 %

Savings on EOSL models

48 h

Fixed-price quote after receipt of your inventory

4 h

Onsite response time with 24×7×4 SLA

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

2017

2020

2023

2026

2029

2032

2035

Today · 2026

FlashBlade (Gen-1)
2017–2024
TPM until2029+
Recommended
FlashBlade //S200
2022–2029
TPM until2034+
Supported
FlashBlade //S500
2022–2029
TPM until2034+
Supported
FlashBlade //E
2023–2030
TPM until2035+
Supported

EOSL status of generations

Once Pure ends official support for a generation, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.

Model family	Released	OEM support ends	TPM status
FlashBlade (Gen-1)	2017	ca. 2024	Recommended
FlashBlade //S200	2022	ca. 2029+	Supported
FlashBlade //S500	2022	ca. 2029+	Supported
FlashBlade //E	2023	ca. 2030+	Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components (NVMe modules, controllers, NVRAM cards, PSUs), including for end-of-life generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for Pure Storage and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

Purity stays usable

Purity OS continues to work as it's part of the storage system itself.

Comparison

TechCare vs. Pure FlashBlade FlashBlade File & Object

Concrete SLA tiers, OEM comparison, coverage details and source footnotes — on a print-friendly page.

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FAQ on Pure FlashBlade maintenance

Which FlashBlade generations do you service?

All three: original FlashBlade (Gen-1, 2017), FlashBlade //S (//S200, //S500), FlashBlade //E. We know the architectural differences — original with its own FlashBlade modules, //S with DirectFlash modules, //E with QLC-based capacity optimization. Parts are stocked generation-specific.

Can you maintain original FlashBlade after EOSL?

Yes, this is actually one of our focus areas. Original FlashBlade (Gen-1) has been EOSL since about 2024 — Pure no longer offers renewals or only at //S-migration-pushing rates. We stock original blades (8/15/52 TB), external fabric modules and chassis components and can maintain the platform for an additional 5+ years.

What does TPM cost for a FlashBlade //S500?

An //S500 configuration with 24×7×4 costs about 25,000–45,000 EUR/year with Pure (depending on blade count), 12,000–22,000 EUR with TechCare. //S200 proportionally smaller absolute amounts. An old original FlashBlade with 15 × 15 TB blades and 5×9 NBD: about 18,000 EUR/year with Pure (pre-EOSL), 7,000 EUR with TechCare.

Which SLA do you recommend for FlashBlade?

For FlashBlade as backup target or archive, 5×9 NBD often suffices. For FlashBlade as Splunk cluster or AI training storage we recommend 24×7×4, since outages stop active workloads. Define per cluster — we tier SLA per system, not per contract.

Does Purity//FB continue without a Pure contract?

Yes. Purity//FB as integrated OS continues to work. Code updates for newer Purity//FB versions have limited access without active Pure contract. For stable setups (e.g. original FlashBlade as Splunk backup) no issue. For active users of newer features (FlashBlade //S multi-site replication, RapidFile Toolkit) keep the Pure subscription for the software layer.

Do you also cover FlashBlade chassis hardware components?

Yes — completely. Blades (all capacity tiers), external fabric modules (XFM), internal fabric modules, power supplies, chassis components. For original FlashBlade also the specific connector kits that occasionally become scarce. For very large configurations (e.g. multiple XFMs across chassis) we check availability individually before contract commitment.

Can we maintain FlashBlade and FlashArray under the same contract?

Yes. A TechCare contract covers FlashBlade (all generations), FlashArray (//X, //C, //M, //E, //XL) and all other vendors in your data center. Consolidation reduces administrative overhead and you have one point of contact for the entire Pure environment — regardless of platform generation.

Do we lose the warranty?

No. Factory warranty and Pure Support are contractual services, not part of hardware ownership. After factory warranty you are free to choose any maintenance partner.

Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %

Tickets resolved within agreed response time

2,4 h

Avg. first response on 4h SLA tier

88 %

First-time fix on initial dispatch

97 %

Spare part on site within 4 h, DACH depots