Oracle StorageTek Maintenance — vendor-independent service for SL3000, SL8500 and T10000
We service Oracle StorageTek tape hardware after Oracle Premier Support expiration — vendor-independent, with OEM original parts and SLA up to 24×7×4. SL3000 and SL8500 enterprise tape libraries are deployed in many DACH banks, telecom sites and large archive environments.
Which Oracle StorageTek models we service
StorageTek was historically the enterprise tape market leader (acquired by Sun 2005, then Oracle 2010). SL8500 is the standard platform in DACH large archives.
Why TPM maintenance instead of Oracle Premier Support (Tape)
Oracle Premier Support for tape is positioned in the highest premium segment — and on T10000A/B (15+ years old) or SL8500 1st generation Oracle has effectively discontinued renewal. Yet these platforms continue running productively in DACH large archives, banks and telecom sites.
We service the complete StorageTek family with OEM original parts. For T10000 drives with their proprietary formats we source parts via established secondary markets. ACSLS and VSM software run separately via Oracle.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- T10000A Drives2006–2018TPM until2023+Recommended
- T10000B Drives2008–2020TPM until2025+Recommended
- T10000C Drives2011–2023TPM until2028+Recommended
- T10000D Drives2013–2025TPM until2030+Supported
- SL3000 (älter)2008–2022TPM until2027+Recommended
- SL8500 (1. Gen)2005–2022TPM until2027+Recommended
- SL8500 (aktuell)2012–2025TPM until2030+Supported
EOSL status of major generations
Once the vendor ends official support, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| T10000A Drives | 2006 | 2018 | Recommended |
| T10000B Drives | 2008 | 2020 | Recommended |
| T10000C Drives | 2011 | 2023 | Recommended |
| T10000D Drives | 2013 | 2025+ | Supported |
| SL3000 (älter) | 2008-2012 | 2022 | Recommended |
| SL8500 (1. Gen) | 2005-2010 | 2022 | Recommended |
| SL8500 (aktuell) | 2012+ | 2025+ | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Our warehouse stocks OEM original components, including for end-of-life generations.
Onsite engineer
German-speaking technicians throughout DACH, 4-hour response time guaranteed.
Flexible SLA per server
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for Oracle StorageTek and all other vendors. No more individual contracts.
EOSL tracking & reporting
Monthly SLA reports, asset overview, automatic EOSL notifications.
Vendor tools stay
Oracle StorageTek-specific management tools remain usable.