EXTREME X-SERIES · TPM FOR EXTREMESWITCHING

Extreme X-Series Maintenance — vendor-independent service from X440-G2 to X870

We service Extreme ExtremeSwitching X-Series switches after factory warranty and Extreme NSA — vendor-independent, with OEM power supplies, fan trays, switches and optics, SLA up to 24×7×4. Complete X family: X440-G2/X450-G2/X460-G2 (campus edge), X465/X590/X690 (aggregation), X670-G2/X870 (data center with 40/100G). 30 to 60 percent below Extreme NSA.

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Which X-Series models we service

The ExtremeSwitching X-Series (formerly Summit platform) is Extreme's main product line for campus, aggregation and data center switching. Three classes with clear use case separation: X440-G2/X450-G2/X460-G2 as campus edge with 1G/10G connectivity and PoE+, X465/X590/X690 as aggregation layer with higher backplane capacity, X670-G2/X870 as data center platform with 40G and 100G for spine-leaf fabrics. All X models run on EXOS (Extreme XOS) and are managed via ExtremeCloud IQ.

X440-G2 / X450-G2 / X460-G2 · campus edge

X440-G2-12t/24t/48t · X450-G2-24t/48t · X460-G2-24t/48t (1G/10G PoE+)

X465 / X590 / X690 · aggregation

X465-24S/48S · X590-24t · X690-48x (10/40G aggregation)

X670-G2 / X870 · data center

X670-G2-48x · X870-32c (40G/100G for spine-leaf)

Components

Power supplies (AC/DC) · fan trays · 1/10/40/100G optics · SFP/SFP+/QSFP+/QSFP28

PoE+ / PoE++

PoE+ (30W) and PoE++ (60W/90W) for IoT endpoints, IP telephony, wireless APs

Why TPM maintenance for Extreme X-Series

Extreme NSA sits in the middle market segment — larger campus deployments with 50-200 X-Series switches drive annual maintenance terms quickly into five-figure amounts. For X670-G2/X870 data center setups (40/100G with higher hardware value), NSA rates are even higher. TPM reduces this to 40-50 percent. The hardware layer of X-Series is manageable (single-ASIC boxes, standard power supplies, standard fan trays) — maintenance value comes primarily from component inventory and SLA response time.

We service X-Series with OEM power supplies, fan trays, switches and optics from our own warehouse. For X fleets, generation variety is manageable — X440-G2 and X450-G2 are the most common models in DACH campus setups, X670-G2 and X870 in mid-size data centers. EXOS (Extreme XOS) and ExtremeCloud IQ management continue without licensing — TPM only affects the hardware layer.

30–60 %

Savings vs. Extreme NSA

Multi-site

Campus deployments with 50-200+ switches

EXOS stays

Extreme XOS and ExtremeCloud IQ independent

PoE+

Complete PoE+/PoE++ spectrum in stock

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

2016

2019

2022

2025

2028

2031

2033

Today · 2026

X440-G2
2016–2026
TPM until2031+
Recommended
X450-G2 / X460-G2
2017–2027
TPM until2032+
Supported
X465 / X590
2019–2027
TPM until2032+
Supported
X690
2020–2028
TPM until2033+
Supported
X670-G2
2017–2027
TPM until2032+
Supported
X870
2018–2027
TPM until2032+
Supported

EOSL status of X-Series generations

X-Series generations follow a 7-9 year lifecycle. X440-G2 first configurations approach EOSL, newer X models are current.

Model family	Released	OEM support ends	TPM status
X440-G2	2016	2025–2026	Recommended
X450-G2 / X460-G2	2017	2026–2027	Supported
X465 / X590	2019+	ca. 2027+	Supported
X690	2020+	ca. 2028+	Supported
X670-G2	2017	2026–2027	Supported
X870	2018+	ca. 2027+	Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components, including for end-of-life generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for Extreme and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

EXOS / VOSS / ExtremeCloud IQ stay

Switch OS and cloud management independent of hardware maintenance.

Comparison

TechCare vs. Extreme Networks ExtremeSwitching X-Series

Concrete SLA tiers, OEM comparison, coverage details and source footnotes — on a print-friendly page.

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FAQ on Extreme X-Series maintenance

Which X-Series models do you service?

Complete X family: X440-G2 (12t/24t/48t campus edge), X450-G2 (24t/48t with extended features), X460-G2 (campus with higher backplane), X465 (24S/48S aggregation), X590 (24t), X690 (48x), X670-G2 (48x for data center with 40G), X870 (32c for data center with 100G). Including all power supplies, fan trays and optics modules.

What does TPM cost for X-Series compared to Extreme NSA?

30 to 60 percent savings. An X450-G2-48t with 24×7×4 costs 1,400 to 2,200 EUR/year with Extreme, 600 to 950 EUR with TechCare. X670-G2 correspondingly 2,500-4,000 EUR NSA, 1,100-1,700 EUR TechCare. X870 with 100G 4,500-7,000 EUR NSA, 2,000-3,000 EUR TechCare. For a campus deployment with 100 X switches and 24×7×4: 140,000-220,000 EUR NSA, 60,000-95,000 EUR TechCare.

Do EXOS and ExtremeCloud IQ continue to work without an NSA contract?

EXOS (Extreme XOS, the switch OS) continues to work on your switches without licensing — all layer 2/3 functions, OSPF, BGP, VRRP, MLAG, VLAN, PoE+ remain functional. Code updates to newer EXOS versions require an active Extreme contract. ExtremeCloud IQ (central cloud management platform) is software subscription independent of hardware maintenance — customers actively using ExtremeCloud IQ keep the subscription with Extreme. TPM only replaces the hardware layer.

Can you service older X440-G2?

Yes. X440-G2 (released 2016, EOSL from 2025-2026) is still productive in DACH campus deployments — typically in stable office and edge setups that don't necessarily need refresh. We stock switches, power supplies and optics for X440-G2. EXOS on older X440-G2 continues to work — typically uncritical because edge switches rarely need configuration changes.

Can we get optics for Extreme X-Series?

Yes. We supply optics as certified third-party optics or original Extreme optics — both options technically compatible. 1G/10G/40G/100G optics in SFP/SFP+/QSFP+/QSFP28 form factor. DAC and AOC cables as well. Third-party optics are typically 50-70 percent cheaper than original Extreme optics, technically identical — Extreme EXOS accepts them without restriction.

Which SLA levels do you recommend for X-Series?

Campus edge X440-G2/X450-G2/X460-G2: 5×9 NBD is typically economical — single edge switch failure affects only one office area. Aggregation X465/X590/X690: 24×7×4 because aggregation outage affects multiple edge switches. Data center X670-G2/X870: 24×7×4 with German-speaking onsite engineer mandatory — data center spine outage affects the entire fabric. Multi-site contracts with mixed SLA levels are standard in practice.

Can we have X-Series, VSP, ERS and Wireless in the same contract?

Yes. Multi-class contracts are our strength — X-Series, VSP (Avaya heritage), ERS (Enterasys heritage) and ExtremeWireless access points — all in one contract, one point of contact, one SLA report set. Plus all other vendors (Cisco, Aruba, Juniper, etc.) in the same construct.

How fast do we get a quote?

Within 48 hours after receipt of your inventory list with model, port configuration and serial number.

Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %

Tickets resolved within agreed response time

2,4 h

Avg. first response on 4h SLA tier

88 %

First-time fix on initial dispatch

97 %

Spare part on site within 4 h, DACH depots