Extreme VSP Maintenance — vendor-independent service for VSP 4000 to 9000
We service Extreme VSP (Virtual Services Platform, Avaya heritage) after factory warranty and Extreme NSA — vendor-independent, with OEM power supplies, fan trays, switches and modules, SLA up to 24×7×4. Complete VSP family: VSP 4000/4900 (edge), VSP 7000/7400 (aggregation), VSP 8000/9000 (core with modular chassis). 30 to 60 percent below Extreme NSA.
Which VSP models we service
VSP (Virtual Services Platform) has a special history — originally developed by Avaya/Nortel, acquired in 2017 by Extreme along with Avaya's networking business. VSP uses Fabric Connect (based on SPB standard), a layer 2/3 routing technology as an alternative to classic spanning tree. In DACH data centers that were historically Avaya customers, VSP is still in productive setups — there TPM maintenance is particularly valuable because Extreme NSA for VSP fleets is more expensive than for X-Series.
Why TPM maintenance for Extreme VSP
VSP maintenance is particularly expensive in the Extreme portfolio — the platform comes from Avaya heritage and is strategically priced higher by Extreme than the in-house X-Series. A VSP 8400 core with 24×7×4 can cost 8,000-14,000 EUR/year NSA, a VSP 9012 with full population 25,000-45,000 EUR. For existing customers who have been operating VSP since Avaya times, maintenance terms add up quickly to six-figure amounts. TPM reduces this to 35-50 percent — for a platform whose long-term roadmap is unclear (Extreme positions X-Series and Universal hardware as strategic platforms), this is particularly economically sensible.
We service VSP switches with OEM power supplies, fan trays, complete switches and line cards from our own warehouse. For VSP 9000 modular chassis we stock line cards, supervisor modules and fabric modules. Avaya VOSS (the VSP switch OS) and Fabric Connect (SPB) continue to work without licensing — all layer 2/3 routing functions, IS-IS, multicast and SPB-specific features stay functionally active.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- VSP 9000-Serie2010–2026TPM until2031+Recommended
- VSP 7000-Serie2012–2025TPM until2030+Recommended
- VSP 8000-Serie2014–2027TPM until2032+Supported
- VSP 44502014–2025TPM until2030+Recommended
- VSP 4900-Serie2019–2027TPM until2032+Supported
- VSP 7400-Serie2018–2026TPM until2031+Supported
EOSL status of VSP generations
VSP generations follow different lifecycles because platform comes from Avaya heritage. VSP 9000 is EOSL risk platform, VSP 4900 and VSP 8000 are current, VSP 7000 is approaching.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| VSP 9000-Serie | 2010 (Avaya) | 2024–2026 | Recommended |
| VSP 7000-Serie | 2012 (Avaya) | 2024–2025 | Recommended |
| VSP 8000-Serie | 2014 | 2026–2027 | Supported |
| VSP 4450 | 2014 (Avaya) | 2024–2025 | Recommended |
| VSP 4900-Serie | 2019+ | ca. 2027+ | Supported |
| VSP 7400-Serie | 2018+ | ca. 2026+ | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Our warehouse stocks OEM original components, including for end-of-life generations.
Onsite engineer
German-speaking technicians throughout DACH, 4-hour response time guaranteed.
Flexible SLA per system
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for Extreme and all other vendors. No more individual contracts.
EOSL tracking & reporting
Monthly SLA reports, asset overview, automatic EOSL notifications.
EXOS / VOSS / ExtremeCloud IQ stay
Switch OS and cloud management independent of hardware maintenance.