Extreme Networks VSP Virtual Services Platform Maintenance
side by side.

VSP 4000 / 4900 · edge

VSP 4450 · VSP 4900-48P · VSP 4900-24S · VSP 4900-24XE · VSP 4900-12MXU

VSP 7000 / 7400 · aggregation

VSP 7000 · VSP 7400 (10/40G aggregation)

VSP 8000 · core

VSP 8200 (12-slot) · VSP 8400 (24-slot, 40/100G core)

VSP 9000 · core (modular)

VSP 9012 · all line cards · power supplies · fan trays · supervisor modules

Components & optics

Power supplies · fan trays · 1/10/40/100G optics · SFP/SFP+/QSFP+

EOSL status of VSP generations

VSP maintenance is particularly expensive in the Extreme portfolio — the platform comes from Avaya heritage and is strategically priced higher by Extreme than the in-house X-Series. Even a VSP 8400 core with 24×7×4 is a noticeable annual cost block under NSA, a VSP 9012 with full population a multiple of that. For existing customers who have been operating VSP since Avaya times, maintenance terms quickly become a major budget item. TPM reduces this to 35-50 percent — for a platform whose long-term roadmap is unclear (Extreme positions X-Series and Universal hardware as strategic platforms), this is particularly economically sensible.

We service VSP switches with OEM power supplies, fan trays, complete switches and line cards from our own warehouse. For VSP 9000 modular chassis we stock line cards, supervisor modules and fabric modules. Avaya VOSS (the VSP switch OS) and Fabric Connect (SPB) continue to work without licensing — all layer 2/3 routing functions, IS-IS, multicast and SPB-specific features stay functionally active.

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Extreme Networks line — see the Extreme Networks battle card.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Extreme Networks line — details on the Extreme Networks battle card.

Same four steps for every Extreme Networks line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Extreme Networks battle card.

Which VSP models do you service?

Complete VSP family: VSP 4000 series (VSP 4450 as older edge platform), VSP 4900 series (4900-48P, 4900-24S, 4900-24XE, 4900-12MXU as current edge), VSP 7000 series (aggregation), VSP 7400 series (modern aggregation), VSP 8000 series (8200, 8400 for core with 40/100G) and VSP 9000 series (9012 modular chassis with line cards). Including all power supplies, fan trays, modules and optics.

What does TPM cost for VSP compared to Extreme NSA?

30 to 60 percent savings. For a VSP 4900-48P with 24×7×4, TechCare is roughly 55% below the Extreme price, roughly 55% for a VSP 8400 core as well, and roughly 55–60% for a VSP 9012 with full population. VSP fleets are typically higher than X-Series due to Avaya heritage pricing — TPM savings correspondingly larger in absolute terms.

Do VOSS and Fabric Connect (SPB) continue to work without an NSA contract?

Yes. VOSS (VSP Operating System, the switch OS inherited from Avaya) continues to work on your VSP switches without licensing — all layer 2/3 functions, IS-IS, Fabric Connect (SPB), VRF, multicast, IP Shortcut Routing stay functionally active. Code updates to newer VOSS versions require an active Extreme contract — usually uncritical with stable VSP configurations because Fabric Connect runs very stable.

Can you service older VSP 9000?

Yes, a focus area of our Extreme business. VSP 9000 (developed 2010 under Avaya, EOSL from 2024-2026) is still productive in DACH data centers at former Avaya legacy customers — typically in stable core setups. We stock line cards, supervisor modules, power supplies and fan trays for VSP 9012. For very old components we use certified refurbishing partners from the Avaya networking ecosystem.

What is the strategic roadmap for VSP at Extreme?

Extreme positions X-Series and the newer Universal hardware as strategic platforms — VSP is continued as Avaya heritage but new investments flow increasingly into other lines. For VSP existing customers this means: existing VSP hardware can remain productive for a long time (we continue to maintain it), but for new deployments many Extreme partners now recommend X-Series or Universal switches. TPM is the economically appropriate model here because it keeps VSP fleets operational at low cost while the strategic migration runs in parallel.

Which SLA levels do you recommend for VSP?

VSP 4900 edge in stable office setups: 5×9 NBD economical. VSP 7000/7400 aggregation: 24×7×4. VSP 8000/9000 core: 24×7×4 with German-speaking onsite engineer mandatory because core outage affects entire data center connectivity. Multi-site with mixed SLA levels is standard practice.