Vertiv Liebert NXC & APM & EXM Maintenance — vendor-independent module service for mid-range modular UPS
We service Vertiv Liebert modular UPS vendor-independent — complete mid-range modular family across three sub-classes: Liebert NXC (30kVA, 40kVA, 60kVA, 90kVA, 120kVA, 160kVA, 200kVA — modular mainstream mid-range with hot-swap power modules), Liebert APM (30kW, 60kW, 90kW, 120kW, 150kW — compact modular variant with kW specification, similar to APC Symmetra PX logic) and Liebert EXM / EXM2 (50kVA, 100kVA, 160kVA, 200kVA, 250kVA — modular enterprise class with extended power quality functions, EXM2 is current 2nd generation). With OEM components and deep refurbishing pools for all module classes: power modules, battery modules, intelligence modules, static switch modules and bypass modules. SLA up to 24×7×4. 30 to 50 percent below Vertiv Service Plans. Modular architecture specific: All three classes allow hot-swap of module classes without UPS stop — comparable to APC Symmetra LX/PX and Eaton 9PXM. Module service transparent fixed price per swap, not included in premium package. Competitive position: NXC competes with APC Symmetra LX/PX (smaller classes) and Eaton 9PXM, APM with APC Symmetra PX kW classes, EXM/EXM2 with APC Symmetra PX 100-250kW and Eaton 9PXM enterprise configurations.
Which Liebert NXC, APM and EXM models we service
Liebert has three clearly separated modular UPS architectures for different mid-range use cases: NXC as mainstream modular for mid-market datacenters and server rooms with growth requirement (30-200kVA, staged module configurations), APM as compact variant with kW specification (30-150kW, similar to APC Symmetra PX logic) and EXM/EXM2 as enterprise modular with extended power quality functions (50-250kVA, EXM2 as current 2nd generation with lithium-ion battery options and higher efficiency). From TPM perspective all three modular architectures with hot-swap power modules, battery modules and intelligence modules — service logic comparable to APC Symmetra LX/PX and Eaton 9PXM.
Why TPM maintenance for Liebert NXC, APM and EXM
Liebert NXC, APM and EXM/EXM2 are the class with larger TPM leverage than GXT/ITA — through higher power classes and more module complexity. Vertiv Service Plans for NXC/APM/EXM range 2,500-12,000 EUR/year per UPS unit, depending on size and SLA tier — for DACH customers with 5+ modular Liebert UPS in mid-market or enterprise datacenters Vertiv service contract quickly adds up to five-figure annual amounts. TPM reduces this 30-50 percent below, with transparent module pricing logic (fixed price per power module swap, battery module swap or intelligence module swap). For multi-class Liebert fleets (e.g. NXC for mainstream and APM for compact server rooms parallel) maintenance savings plus operations simplification add up further. EXM/EXM2 differentiation: EXM 1st Generation is mid-lifecycle, EXM2 (current 2nd generation with lithium-ion battery options) is current premium class — TPM works on both generations, with different battery service logics (VRLA refresh for EXM 1st Gen, lithium-ion service for EXM2 configurations).
We service Liebert NXC/APM/EXM with OEM components and deep refurbishing pools for all module classes. NXC (current generation from 2017) and APM (current generation from 2018) completely in active pool — same component logic as current modular mid-range classes from other UPS vendors. EXM 1st Generation (2014-2018) is mid-lifecycle, EXM2 (from 2018) is current generation — both in pool with respective power modules and battery modules. Hot-swap service logic: power modules with N+1 redundancy hot-swap-capable (UPS stays online via remaining modules), with N configuration via bypass circuit. Battery modules hot-swap-capable in all classes — battery frames removed individually, UPS runs via other battery frames or in bypass mode. Intelligence modules often N+1 redundant configuration also hot-swap. Our Liebert-certified engineers check current redundancy configuration before each swap. EXM2 lithium-ion service: EXM2 supports VRLA battery cabinets and lithium-ion battery cabinets — we service both battery classes with respective service procedures (lithium-ion cells have different lifecycle logic than VRLA).
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- Liebert EXM2 (aktuelle Gen ab 2018)2018–2030TPM until2035+Supported
- Liebert APM (aktuelle Gen)2018–2030TPM until2035+Supported
- Liebert NXC (aktuelle Gen)2017–2029TPM until2034+Supported
- Liebert EXM 1. Generation (Mid-Lifecycle)2014–2028TPM until2033+Supported
- Liebert NXC / APM (ältere Vorgänger)2014–2024TPM until2029+Recommended
Lifecycle status of NXC/APM/EXM lines
Liebert modular UPS has lifecycle similar to APC Symmetra and Eaton 9PXM (12-15 years normal). Current generations NXC, APM and EXM2, mid-lifecycle EXM 1st Gen.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| Liebert EXM2 (aktuelle Gen ab 2018) | 2018+ | ca. 2030+ | Supported |
| Liebert APM (aktuelle Gen) | 2018+ | ca. 2030+ | Supported |
| Liebert NXC (aktuelle Gen) | 2017+ | ca. 2029+ | Supported |
| Liebert EXM 1. Generation (Mid-Lifecycle) | 2014–2018 | 2026–2028 | Supported |
| Liebert NXC / APM (ältere Vorgänger) | vor 2014 | vor 2024 | Recommended |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
Battery refresh service
Original Liebert or certified alternatives, BattG-compliant used battery disposal.
Hardware components
Power modules, battery cabinets, fans, LCD displays, IntelliSlot cards from our pool.
Liebert-certified engineers
German-speaking engineers with Liebert/Vertiv training, 4-hour response time guaranteed.
Flexible SLA per system
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-class Vertiv contract
GXT/ITA + NXC/APM/EXM + NXL/EXL + Hipulse in one construct, one point of contact.
EOSL and migration coverage
GXT4, Hipulse, Liebert NX 1st Gen still serviceable.