Sophos Access Point and Switch Maintenance — replacement and SLA for AP6, APX, AP series and CS switches
We service Sophos Wi-Fi and switch hardware vendor-independently: Wi-Fi 6 access points of the AP6 series, APX fleets, older AP models and the CS switches. Replacement unit per SLA, cold spares for large sites, onboarding of the new device into Sophos Central. Management, firmware and licences stay with the manufacturer. Scope: our core business is hardware break-fix. You transfer Sophos licences to the replacement unit in your own Sophos Central account.
Which Sophos access points and switches we service
Those who run the Sophos firewall often run Sophos access points and switches too — we take all of it into one contract.
Why TPM for Sophos access points and switches
Sophos sells access points and switches with hardware warranty and Central licence; after warranty only a new purchase remains. For APX and older AP models there is no manufacturer option any more, although dozens of them run in offices and branches.
We take over replacement and logistics per SLA, keep cold spares at large sites and onboard the replacement unit into your Sophos Central. All in the same contract as your firewalls.
Manufacturer support status of major generations
Once the manufacturer ends hardware support for a generation there is no extension any more — yet the devices often run for years. We close that gap: replacement unit from our pool, same SLA, regardless of age.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| AP 15 / 55 / 100 | 2014 | beendet | Recommended |
| APX 120 – 740 | 2018 | auslaufend | Recommended |
| AP6 420 / 840 | 2022 | aktiv | Supported |
| CS101 / CS110 / CS210 | 2021 | aktiv | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
Replacement unit or spare part
Identical or equivalent unit from our pool, power supplies, modules and fans — per SLA up to 24×7×4.
Cold spares per site
For critical sites we keep reserve units on location; the swap takes minutes instead of days.
Configuration restore
Restore from backup or management cloud, guidance for licence transfer to the new serial number.
One contract for all manufacturers
The same inventory covers servers, storage, network and security — one ticket desk, one invoice.