Sophos Access Points und Switches Maintenance
side by side.

TechCare TPM vs. Sophos Hardware-Garantieverlängerung (an Subscription gekoppelt). Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

8–15 % OEM list-price share per year

EOSL bonus EOSL savings vs. OEM

Multi-year Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share hardware share approx. 8–15 % of appliance list price per year, only with an active subscription

Example 40 XGS 2300 in HA pairs at 20 sites with NBD replacement: TechCare roughly 30–45 % below the hardware extension, for XG fleets without manufacturer option up to 70 % below a new purchase.

EOSL hardware: XG and SG series: replacement from our pool until Sophos hardware EOL — after that the base licence ends; move to XGS planned instead of forced by a defect.

Which Sophos access points and switches we service

AP6 · Wi-Fi 6 · current: AP6 420 · AP6 420E · AP6 420X · AP6 840 · AP6 840E
APX · Wi-Fi 5 · installed base: APX 120 · APX 320 · APX 320X · APX 530 · APX 740
AP series · older · EOSL: AP 15 · AP 15C · AP 55 · AP 55C · AP 100 · AP 100C · AP 100X
Sophos Switch · CS series: CS101-8 · CS101-8FP · CS110-8FP · CS110-24 · CS110-24FP · CS110-48 · CS110-48FP · CS210-8FP · CS210-24FP · CS210-48FP

Manufacturer support status of major generations

Generation	Released	End of vendor support	TechCare TPM
AP 15 / 55 / 100	2014	beendet	Recommended
APX 120 – 740	2018	auslaufend	Recommended
AP6 420 / 840	2022	aktiv	Supported
CS101 / CS110 / CS210	2021	aktiv	Supported

Why TPM for Sophos access points and switches

Sophos sells access points and switches with hardware warranty and Central licence; after warranty only a new purchase remains. For APX and older AP models there is no manufacturer option any more, although dozens of them run in offices and branches.

We take over replacement and logistics per SLA, keep cold spares at large sites and onboard the replacement unit into your Sophos Central. All in the same contract as your firewalls.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Sophos line — see the Sophos battle card.

Stays with Sophos

Firewall licence incl. transfer in Sophos Central, signatures, Xstream Protection
Hardware base licence (ends with Sophos hardware EOL)
Firmware releases (SFOS, UTM 9)

Moves to TechCare

Appliance replacement or spare part per SLA (Parts Only, NBD, 24×7×4)
Cold spares for HA pairs and critical sites
Configuration restore from backup, guidance for licence transfer
One contract for Sophos plus all other manufacturers

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Sophos line — details on the Sophos battle card.

Migration path from first contact to hand-over.

Same four steps for every Sophos line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Sophos battle card.

FAQ on Sophos AP and switch maintenance

Do you also take current devices into the contract, not only old ones?: Yes. Model designation and serial number are all we need, regardless of age. We take current generations after the manufacturer warranty ends or in parallel as hardware cover.
Does management stay in Sophos Central?: Yes. Sophos Central is a manufacturer software service. After replacement we register the new device with its serial number in your Central account; Central rolls out the configuration.
Which SLA tiers do you offer?: Parts Only, 5×9 NBD and 24×7×4 — selectable per device and site. For 4-hour commitments we keep cold spares at the site.
How quickly do we get a quote?: 48 hours after receipt of your inventory with model, serial number and site.