Palo Alto PA-5000 Maintenance — vendor-independent service for PA-5020 to PA-5260 enterprise NGFW
We service Palo Alto Networks PA-5000 series enterprise NGFWs after Palo Alto Premium Support expiration — PA-5020, PA-5050, PA-5060 (older gen) and PA-5220, PA-5250, PA-5260 (newer gen). High-performance NGFWs in DACH banks, telcos, government, enterprise gateways.
Which PA-5000 models we service
PA-5000 series is PAN's enterprise NGFW line — 5 Gbps (PA-5020) to 30+ Gbps (PA-5260) with App-ID, User-ID, Threat Prevention and Wildfire sandbox. Older gen (PA-5020/5050/5060, 2010-2017) and new gen (PA-5220/5250/5260, 2017+).
Why TPM for PA-5000 instead of Palo Alto Premium Support
PAN moved PA-5020, PA-5050 and PA-5060 to EOSL — Premium Support renewals often unavailable or sharply priced. PA-5220/5250/5260 in final support phase. PAN pushes PA-5400 series and PA-7000 chassis. PA-5000 line in DACH bank internet gateways and telco carrier edges.
We stock PA-5020/5050/5060 (older gen) and PA-5220/5250/5260 (newer gen) chassis components: PSUs (650W and 1100W), fan modules, internal SSDs, mainboards on demand, all PAN-certified 10G/40G/100G transceivers.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- PA-50202011–2023TPM until2028+Recommended
- PA-50502011–2022TPM until2027+Recommended
- PA-50602012–2021TPM until2026+Recommended
- PA-52202017–2026TPM until2031+Supported
- PA-52502017–2027TPM until2032+Supported
- PA-52602018–2028TPM until2033+Supported
EOSL status of PA-5000 generations
PAN moved older PA-5020/5050/5060 to EOSL stepwise. PA-5060 EOSL 2021, PA-5050 2022, PA-5020 2023. PA-5220/5250/5260 in final support until 2026-2028.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| PA-5020 | 2011 | 2023 | Recommended |
| PA-5050 | 2011 | 2022 | Recommended |
| PA-5060 | 2012 | 2021 | Recommended |
| PA-5220 | 2017 | 2026 | Supported |
| PA-5250 | 2017 | 2027 | Supported |
| PA-5260 | 2018 | 2028 | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Stock of PA-5020/5050/5060 (older) and PA-5220/5250/5260 (newer) chassis components: PSUs (650W AC, 1100W AC), fan modules, internal SSDs, mainboards. PAN-certified 10G/40G/100G transceivers.
Onsite engineer
German-speaking security network technicians in DACH with PAN-OS CLI and HA pair config experience. 4-hour response. App-ID, User-ID, Wildfire and GlobalProtect know-how.
Production NGFW SLA
Production internet gateways/carrier edges in HA pair: always 24×7×4 with spare PSU/mainboard. Single-box deployments: spare box hold.
Multi-vendor contract
One contract for PA-5000 and all other firewall vendors (Fortinet FortiGate, Check Point, Cisco ASA/FTD).
PAN-OS stays functional
PAN-OS, App-ID, User-ID, Content-ID, URL filtering and Wildfire sandbox integration stay functional. Active threat signature updates (Application, Anti-Virus, Vulnerability) require subscription — separately consulted.
PA-5400/PA-7000 migration consulting
Migration consulting to PA-5400 series (5410/5420/5430/5440/5450) or PA-7000 chassis (7050/7080) included. Policy migration via Panorama export, HA pair cutover and GlobalProtect re-config documented.