IBM Storage Maintenance — vendor-independent service for FlashSystem, Storwize, DS8000 and TS-Tape
We service IBM Storage after factory warranty and after IBM TLS — vendor-independent, with OEM parts and SLA up to 24×7×4. FlashSystem, Storwize, DS8000, SAN Volume Controller and TS-Tape libraries — also in the EOSL period.
Which IBM Storage models we service
IBM Storage holds a special position in DACH banks, insurers and public sector. Storwize V7000, DS8000 and TS-Tape libraries serve as backbone for AIX and mainframe workloads. We service all generations.
Why TPM maintenance instead of IBM TLS / Storage Hardware Maintenance
IBM Storage anchors business-critical workloads — DS8000 in mainframe environments, Storwize/FlashSystem as AIX backbone, TS-Tape as compliance storage in banks. IBM TLS is expensive compared to the market.
We understand IBM Storage's quirks. We stock OEM parts for Storwize, DS8000 and TS libraries. IBM Storage Insights as cloud subscription stays separate.
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- Storwize V37002012–2019TPM until2024+Recommended
- Storwize V5000 Gen1 / V7000 Gen12011–2018TPM until2023+Recommended
- Storwize V5000 Gen2 / V7000 Gen22014–2022TPM until2027+Recommended
- Storwize V5100 / V7000 Gen32017–2025TPM until2030+Recommended
- FlashSystem 91002018–2025TPM until2030+Recommended
- DS88702013–2021TPM until2026+Recommended
- DS88802015–2023TPM until2028+Recommended
- DS8900F2019–2027TPM until2032+Supported
- XIV Storage Gen32011–2019TPM until2024+Recommended
EOSL status of major generations
Once the vendor ends official support, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| Storwize V3700 | 2012 | 2019 | Recommended |
| Storwize V5000 Gen1 / V7000 Gen1 | 2011/2010 | 2019/2018 | Recommended |
| Storwize V5000 Gen2 / V7000 Gen2 | 2014 | 2022 | Recommended |
| Storwize V5100 / V7000 Gen3 | 2017/2018 | 2025 | Recommended |
| FlashSystem 9100 | 2018 | ca. 2025 | Recommended |
| DS8870 | 2013 | 2021 | Recommended |
| DS8880 | 2015 | 2023 | Recommended |
| DS8900F | 2019 | ca. 2027 | Supported |
| XIV Storage Gen3 | 2011 | 2019 | Recommended |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM original parts
Our warehouse stocks OEM original components, including for end-of-life generations.
Onsite engineer
German-speaking technicians throughout DACH, 4-hour response time guaranteed.
Flexible SLA per server
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for IBM Storage and all other vendors. No more individual contracts.
EOSL tracking & reporting
Monthly SLA reports, asset overview, automatic EOSL notifications.
Vendor tools stay
IBM Storage-specific management tools remain usable.