IBM Storage Storage Maintenance
side by side.

TechCare TPM vs. TLS / Hardware Maintenance Services. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

10–18 % OEM list-price share per year

50–70 % EOSL savings vs. OEM

5–10 % Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share approx. 10–18 % of list price per year (mainframe class higher)

Example Power S922 with 4-year HMS 24×7×4: TechCare TPM roughly 35–56% below the OEM price.

EOSL hardware: On EOSL models (Power 7/7+/8, System Storage DS3500/DS5000, older zSeries hardware) 50–70 % savings vs. IBM HMS — IBM mainframe/Power EOSL typically very expensive.

Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.

Active EOSL lines

DS8880 (POWER-basiert) · EOSL 2022-12-31
XIV / FlashSystem A9000 / A9000R · EOSL 2023-07-31
FlashSystem 5000/5100/5200 (mid-range) · EOSL 2027-06-30
FlashSystem 9100/9200/9500 (enterprise) · EOSL 2029-12-31

Which IBM Storage models we service

FlashSystem (current): FlashSystem 5015 · 5035 · 5045 · 5100 · 5200 · 5300 · 7200 · 7300 · 9100 · 9200 · 9500 · 9500R
Storwize · Hybrid: Storwize V3700 · V5000 (Gen1/2/3) · V5010/V5020/V5030/V5100 · V7000 (Gen1/2/3) · V7000U · V9000
DS8000 · Mainframe-Storage: DS8870 · DS8880 (DS8884/8886/8888) · DS8900F (DS8910F/8950F)
SAN Volume Controller (SVC): SVC 2145-DH8 · CG8 · CF8 · 2076-624
TS-Tape · Library: TS3100 · TS3200 · TS3500 · TS4300 · TS4500 · TS7700 · TS1140/TS1150/TS1160 Drives
older generations: DS3500/DS5000-Familie · XIV Storage Gen3 · N-Series (auf Anfrage)

EOSL status of major generations

Generation	Released	End of vendor support	TechCare TPM
Storwize V3700	2012	2019	Recommended
Storwize V5000 Gen1 / V7000 Gen1	2011/2010	2019/2018	Recommended
Storwize V5000 Gen2 / V7000 Gen2	2014	2022	Recommended
Storwize V5100 / V7000 Gen3	2017/2018	2025	Recommended
FlashSystem 9100	2018	ca. 2025	Recommended
DS8870	2013	2021	Recommended
DS8880	2015	2023	Recommended
DS8900F	2019	ca. 2027	Supported
XIV Storage Gen3	2011	2019	Recommended

Why TPM maintenance instead of IBM TLS / Storage Hardware Maintenance

IBM Storage anchors business-critical workloads — DS8000 in mainframe environments, Storwize/FlashSystem as AIX backbone, TS-Tape as compliance storage in banks. IBM TLS is expensive compared to the market.

We understand IBM Storage's quirks. We stock OEM parts for Storwize, DS8000 and TS libraries. IBM Storage Insights as cloud subscription stays separate.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every IBM line — see the IBM battle card.

Stays with IBM Storage

AIX / IBM i / z/OS software licenses + updates
PowerSC / IBM Cloud / Storage Insights subscriptions
IBM TAC software tickets + microcode subscription

Moves to TechCare

Hardware defects (memory, disk, PSU, mainboard, modules)
24×7×4 on-site SLA with German-speaking field service
Spare-parts logistics DACH + global hub network
Fixed-price contract in 48 h, one inventory — one contract

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every IBM line — details on the IBM battle card.

Migration path from first contact to hand-over.

Same four steps for every IBM line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the IBM battle card.

FAQ on IBM Storage maintenance

Which IBM Storage systems do you service?: FlashSystem, Storwize (V3700, V5000, V7000 Gen1-3, V9000), DS8000, SAN Volume Controller, TS-Tape libraries. Older systems on request.
What does TPM cost compared to IBM TLS?: 30 to 60 percent savings vs. IBM Technical Lifecycle Services, up to 70 percent on EOSL models. For a Storwize V7000 Gen2 with 24×7×4, TechCare is roughly 60% below the IBM price.
Can you service Storwize V7000 Gen1/Gen2?: Yes. V7000 Gen1 (EOSL 2018) and Gen2 (EOSL 2022) still productive in DACH. Disks, cache modules, controller nodes and PSUs in stock.
What about DS8000 and mainframe connectivity?: We service DS8870, DS8880 and DS8900F fully. FICON to mainframe (z/OS) remains unchanged. Mainframe specifics (HMC) are familiar.
What about IBM Storage Insights?: Storage Insights as cloud analytics runs separately. Active users keep IBM subscription. Local tools (Spectrum Control) continue independently.
Which SLA levels for IBM Storage?: Parts Only, 5×9 NBD, 24×7×4. For DS8000 we recommend 24×7×4. For TS-Tape 5×9 NBD often suffices.