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CISCO UCS MAINTENANCE · TPM AFTER CISCO SMARTNET

Cisco UCS Maintenance — vendor-independent service for B, C, X series and Fabric Interconnect

We service Cisco UCS compute after Cisco SMARTnet expiration and after EOSL — vendor-independent, with OEM parts and SLA up to 24×7×4. B/C/X-Series and Fabric Interconnect.

Which Cisco UCS models we service

Cisco UCS is different from Cisco networking — server hardware with fabric interconnect backbone. Fleets typically span multiple generations.

UCS B-Series · Blade
B200 M3/M4/M5/M6 · B260 M3/M4 · B420 M3/M4 · B460 M4 · B480 M5
UCS C-Series · Rack
C220 M3/M4/M5/M6/M7 · C240 M3/M4/M5/M6/M7 · C260 M2 · C460 M4 · C480 M5
UCS X-Series · Modular
X9508 Chassis · X9416 Chassis · X210c M6/M7 · X410c M7 · IFM 9108-25G/100G
Fabric Interconnect
FI 6248UP · 6296UP · 6332 · 6332-16UP · 6454 · 6536 · UCS Mini 6324
UCS S-Series · Storage-Dense
S3260 M4/M5
ältere Generationen
B200 M2 · C200 M2 · UCS 5108 Chassis

Why TPM maintenance instead of Cisco SMARTnet (UCS)

Cisco UCS maintenance via SMARTnet is above-average expensive — Cisco tends to couple maintenance with active subscriptions (Intersight). For EOSL B-Series M3/M4 and FI-6248UP/6296UP, SMARTnet is often no longer renewed.

We service all UCS generations with OEM parts. UCS Manager as local tool works without contract. Intersight as cloud subscription stays with Cisco.

30–60 %
Savings vs. Cisco SMARTnet (UCS)
up to 70 %
Savings on EOSL models
48 h
Fixed-price quote after receipt of your inventory
4 h
Onsite response time with 24×7×4 SLA

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

EOSL status of major generations

Once the vendor ends official support, renewals become unavailable or disproportionately expensive. TPM closes exactly this gap — same hardware coverage, same SLA, significantly cheaper.

Model family Released OEM support ends TPM status
UCS B-Series M3 2012 2020 Recommended
UCS B-Series M4 2014 2022 Recommended
UCS C-Series M3 2012 2020 Recommended
UCS C-Series M4 2014 2022 Recommended
UCS C-Series M5 2017 2025 Recommended
Fabric Interconnect 6248UP / 6296UP 2009/2011 2018/2020 Recommended
Fabric Interconnect 6332 2015 2024 Recommended
UCS X-Series 2022+ ca. 2030+ Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components, including for end-of-life generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per server

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for Cisco UCS and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

Vendor tools stay

Cisco UCS-specific management tools remain usable.

FAQ on Cisco UCS maintenance

Which Cisco UCS models do you service?
B-Series, C-Series, X-Series, S-Series and all Fabric Interconnects.
What does TPM cost compared to SMARTnet?
30 to 60 percent savings. A UCS C220 M5 with 24×7×4 costs 1,400–2,100 EUR/year with Cisco, 550–900 EUR with TechCare.
Can you service UCS B-Series M3/M4?
Yes. M3 (EOSL 2020) and M4 (EOSL 2022) still productive. RAM, VIC adapters, PSUs and fans in stock.
What about UCS Manager and Intersight?
UCS Manager is part of FI firmware. Intersight as cloud subscription runs separately.
Which SLA levels for UCS?
Parts Only, 5×9 NBD, 24×7×4. For Fabric Interconnects we recommend 24×7×4.
What about HX (HyperFlex)?
HyperFlex is essentially UCS C-Series with storage software. We service the hardware layer.
Do we lose the warranty?
No. Cisco's factory warranty is limited and ends early anyway. SMARTnet is contractual.
Does this apply to the new X-Series?
Yes. X9508/X9416 chassis, X210c/X410c nodes and IFM at hardware level.
Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
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