Cisco UCS Compute Maintenance
side by side.
TechCare TPM vs. SMARTnet / Solution Support. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.
Cost comparison
Example Catalyst 9300-48P stack with 4-year SMARTnet 24×7×4: TechCare TPM roughly 43–47% below the OEM price.
Active EOSL lines
- UCS B260 · EOSL 2022-12-31
- UCS B420 · EOSL 2021-12-31
- UCS B480 (Blade) · EOSL 2029-05-31
- UCS C480 M4/M5/M6/M7 · EOSL 2028-10-31
Which Cisco UCS models we service
- UCS B-Series · Blade
- B200 M3/M4/M5/M6 · B260 M3/M4 · B420 M3/M4 · B460 M4 · B480 M5
- UCS C-Series · Rack
- C220 M3/M4/M5/M6/M7 · C240 M3/M4/M5/M6/M7 · C260 M2 · C460 M4 · C480 M5
- UCS X-Series · Modular
- X9508 Chassis · X9416 Chassis · X210c M6/M7 · X410c M7 · IFM 9108-25G/100G
- Fabric Interconnect
- FI 6248UP · 6296UP · 6332 · 6332-16UP · 6454 · 6536 · UCS Mini 6324
- UCS S-Series · Storage-Dense
- S3260 M4/M5
- older generations
- B200 M2 · C200 M2 · UCS 5108 Chassis
EOSL status of major generations
| Generation | Released | End of vendor support | TechCare TPM |
|---|---|---|---|
| UCS B-Series M3 | 2012 | 2020 | Recommended |
| UCS B-Series M4 | 2014 | 2022 | Recommended |
| UCS C-Series M3 | 2012 | 2020 | Recommended |
| UCS C-Series M4 | 2014 | 2022 | Recommended |
| UCS C-Series M5 | 2017 | 2025 | Recommended |
| Fabric Interconnect 6248UP / 6296UP | 2009/2011 | 2018/2020 | Recommended |
| Fabric Interconnect 6332 | 2015 | 2024 | Recommended |
| UCS X-Series | 2022+ | ca. 2030+ | Supported |
Why TPM maintenance instead of Cisco SMARTnet (UCS)
Cisco UCS maintenance via SMARTnet is above-average expensive — Cisco tends to couple maintenance with active subscriptions (Intersight). For EOSL B-Series M3/M4 and FI-6248UP/6296UP, SMARTnet is often no longer renewed.
We service all UCS generations with OEM parts. UCS Manager as local tool works without contract. Intersight as cloud subscription stays with Cisco.
OEM vs. TechCare — where the switch pays off
The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Cisco line — see the Cisco battle card.
Stays with Cisco UCS
- IOS-XE / NX-OS / IOS software licenses
- DNA Center / Smart Licensing subscriptions
- Firepower threat-intelligence feeds + URL filters
- Cisco TAC software tickets
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
DACH compliance by design.
BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Cisco line — details on the Cisco battle card.
Migration path from first contact to hand-over.
Same four steps for every Cisco line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Cisco battle card.
FAQ on Cisco UCS maintenance
- Which Cisco UCS models do you service?
- B-Series, C-Series, X-Series, S-Series and all Fabric Interconnects.
- What does TPM cost compared to SMARTnet?
- 30 to 60 percent savings. For a UCS C220 M5 with 24×7×4, TechCare is roughly 55–60% below the Cisco price.
- Can you service UCS B-Series M3/M4?
- Yes. M3 (EOSL 2020) and M4 (EOSL 2022) still productive. RAM, VIC adapters, PSUs and fans in stock.
- What about UCS Manager and Intersight?
- UCS Manager is part of FI firmware. Intersight as cloud subscription runs separately.
- Which SLA levels for UCS?
- Parts Only, 5×9 NBD, 24×7×4. For Fabric Interconnects we recommend 24×7×4.
- What about HX (HyperFlex)?
- HyperFlex is essentially UCS C-Series with storage software. We service the hardware layer.