NVIDIA DGX Maintenance — vendor-independent service for DGX A100 to GB200
We service current NVIDIA DGX AI platforms vendor-independent — DGX A100 (320GB/640GB), DGX H100, DGX H200, DGX GH200 (Grace Hopper), DGX GB200 NVL72 (Grace Blackwell). With OEM components from our own warehouse and certified refurbishing sources, SLA up to 24×7×4. NVIDIA factory warranty and standard support are the most expensive OEM maintenance models in the data center — typically 15-25 percent of hardware value per year. TPM reduces this to 30-60 percent.
Which DGX models we service
DGX platforms are NVIDIA's reference-design AI servers for training and inference — complete system boxes with 8 GPUs (DGX A100/H100/H200), Grace Hopper superchips (GH200), or Grace Blackwell with 72 GPUs in a rack configuration (GB200 NVL72). Hardware is proprietary (NVLink topology, NVSwitch backplane, NVIDIA-specific power delivery), maintenance requires specialized engineer expertise.
Why TPM maintenance for NVIDIA DGX
DGX maintenance is the absolute highest-value lever in the TPM market. NVIDIA factory warranty for DGX typically runs 1-3 years, then standard or premium support becomes due — proportional to hardware value: typically 15-25 percent per year. For a DGX H100 (~250,000 EUR hardware value), that's 38-60,000 EUR maintenance per year. For a DGX GB200 NVL72 (~3M EUR hardware value), correspondingly 450-750,000 EUR per year. TPM reduces this to 30-50 percent — for an 8-box DGX cluster, savings quickly add up to six- to seven-figure amounts per year.
We service DGX platforms with OEM components from our own warehouse and certified refurbishing sources — DGX hardware is proprietary (NVLink topology, NVSwitch backplane, NVIDIA-specific power delivery, plus liquid cooling loop from GB200), component availability is structurally weaker than for standard servers. We continuously build the component pool for current DGX generations, with focus on GPU board replacement, NVSwitch modules and power supplies. Our engineers are specifically trained for DGX architecture — DGX maintenance is not comparable to standard x86 server service. CUDA, AI Enterprise, Base Command stay license-free active under TPM (software subscriptions run independently of hardware maintenance with NVIDIA).
Generations timeline & TPM coverage
Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.
- DGX A100 320GB2020–2028TPM until2033+Supported
- DGX A100 640GB2020–2028TPM until2033+Supported
- DGX H1002022–2030TPM until2035+Supported
- DGX H2002024–2031TPM until2036+Supported
- DGX GH2002024–2031TPM until2036+Supported
- DGX GB200 NVL722024–2032TPM until2037+Supported
Generation status of DGX line
DGX generations are all current — no EOSL foreseeable before 2030+. Factory warranty typically 1-3 years, then NVIDIA support or TPM. Oldest covered here (DGX A100, 2020) is out of factory warranty since 2023+.
| Model family | Released | OEM support ends | TPM status |
|---|---|---|---|
| DGX A100 320GB | 2020 | ca. 2028+ | Supported |
| DGX A100 640GB | 2020 | ca. 2028+ | Supported |
| DGX H100 | 2022 | ca. 2030+ | Supported |
| DGX H200 | 2024 | ca. 2031+ | Supported |
| DGX GH200 | 2024 | ca. 2031+ | Supported |
| DGX GB200 NVL72 | 2024–2025 | ca. 2032+ | Supported |
As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.
What we deliver
OEM components
Our warehouse and certified refurbishing sources for DGX and Mellanox.
DGX specialist engineer
German-speaking technicians with NVLink/NVSwitch training, 4-hour response time guaranteed.
Flexible SLA per system
Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.
Multi-vendor contract
One contract for DGX, Mellanox and all other vendors. AI cluster stack consolidation.
Risk assessment
Component pool status per model before contract conclusion — honest disclosure.
CUDA & AI software stay
CUDA, AI Enterprise, Base Command Manager independent of hardware maintenance.