Fortinet FortiCare · renewal alternative
Fortinet FortiCare alternative & renewal
Is your FortiCare contract expiring or your Fortinet hardware reaching End of Support (EOS)? TechCare keeps FortiGate, FortiSwitch, FortiAP & FortiManager maintained vendor-independently — 30–60 % below FortiCare, with original spare parts and equal SLA, even past EOSL.
FortiCare renewal vs. TechCare
| Fortinet FortiCare | TechCare TPM | |
|---|---|---|
| Cost | List price; after End of Support (EOS) often no renewal available or expensive custom support | 30–60 % below FortiCare — up to 70 % past EOSL |
| SLA tiers | NBD to 24×7×4 | equal or better tiers (up to 24×7×2) |
| Spare parts | Fortinet-new | OEM-original — own DACH depot + certified refurbishers |
| Past EOSL / End of Life | ends or expensive custom support | full maintenance, years past EOSL |
| Firmware/software updates | included until End of Support (EOS) | hardware layer; active software subscription runs separately |
| Multi-vendor | one FortiCare contract per Fortinet line | one contract for Fortinet + 27 other vendors |
| Contract lock-in | tied to the Fortinet lifecycle | flexible, no refresh pressure |
Exact per-system figure via the TCO calculator, all Fortinet lines on the Fortinet maintenance page.
When FortiCare, when TPM?
Stay with the FortiCare renewal when Fortinet hardware is brand-new under warranty, you actively use vendor-bound subscriptions, or a contract must legally stay with Fortinet.
TPM wins past warranty and past EOSL, on multi-vendor fleets and under cost pressure — at equal or better SLA. Unsure? The 3-question TPM check gives an honest read in 30 seconds.
Frequently asked about switching from FortiCare
What is Fortinet FortiCare — and what happens when it expires?
FortiCare is Fortinet's maintenance contract: hardware support, spare parts and firmware updates. When it expires or the hardware reaches End of Support (EOS), a renewal is often no longer available or only as expensive custom support. TechCare instead keeps it maintained with original spare parts — even years past EOSL.
How much do I save versus a FortiCare renewal?
Typically 30–60 % versus FortiCare, up to 70 % on EOSL models. The exact per-system comparison comes within 48 hours after install-base review (any format: service tags, Excel export, model + serial).
Do I still get firmware and software updates?
TechCare services the hardware layer incl. original spare parts. Vendor firmware feature updates usually end at End of Support (EOS); an active software subscription continues separately via Fortinet. On mature EOSL generations this is rarely a blocker in practice.
Are the Fortinet spare parts really original?
Yes — exclusively OEM-original parts from our own stocking hub, certified refurbishers and partly direct procurement. Chain-of-custody documentation on request (important for banks, government, critical infrastructure).
When is a FortiCare renewal the better choice?
On brand-new Fortinet hardware under warranty, with actively-used vendor-bound subscriptions, or when a contract must legally stay with Fortinet. In those cases we honestly recommend the FortiCare renewal.