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F5 BIG-IP I-SERIES · TPM FOR APPLICATION DELIVERY

F5 BIG-IP i-Series Maintenance — vendor-independent service for i2000 to i15000

We service F5 BIG-IP i-Series appliances after factory warranty and F5 support — vendor-independent, with OEM power supplies, fan trays, hard drives, SSL hardware modules and complete replacement appliances from our own warehouse, SLA up to 24×7×4. Complete family: entry/mid (i2600/i2800/i4600/i4800), mid-range (i5600-i5820/i7600-i7820), high-end (i10600-i10820/i11600/i11800), top-of-the-line (i15600-i15820). 30 to 60 percent below F5 support, up to 70 percent on EOSL models.

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Which F5 BIG-IP i-Series models we service

F5 BIG-IP i-Series is the hardware platform for F5 ADC and WAF workloads established since 2015, followed by r-Series as successor since 2021. i-Series fleets are still very widespread in DACH data centers — typically in pair configurations (active/standby) for high availability. Four classes with different throughput, connection and SSL/TLS specifications: i2/i4 (entry/mid up to ~5 Gbps), i5/i7 (mid-range up to ~40 Gbps), i10/i11 (high-end up to ~80 Gbps), i15 (top-of-the-line up to ~320 Gbps).

i2000/i4000 · entry/mid-range
i2600 · i2800 · i4600 · i4800 (up to ~5 Gbps L7)
i5000/i7000 · mid-range
i5600/i5800/i5820 · i7600/i7800/i7820 (up to ~40 Gbps L7)
i10000/i11000 · high-end
i10600/i10800/i10820 · i11600/i11800 (up to ~80 Gbps L7)
i15000 · top-of-the-line
i15600 · i15800 · i15820 (up to ~320 Gbps L7)
Components & SSL
Power supplies (AC/DC) · fan trays · hard drives/SSDs · SSL/TLS hardware modules · NICs

Why TPM maintenance for F5 BIG-IP i-Series

F5 support is traditionally high-priced in the European market — TMOS software licenses (LTM, GTM/DNS, APM, ASM, AFM, SSL Forward Proxy) are separately licensed and continue to be sourced through F5, but hardware maintenance is the area where TPM has the greatest lever. F5 support for an i5800 with 24×7×4 typically costs 4,500-7,500 EUR/year, a pair configuration (active/standby) adds up to 9,000-15,000 EUR. For i10/i15 high-end platforms, terms are correspondingly higher. TPM reduces the hardware layer to 40-50 percent without affecting TMOS software, F5 licenses or software updates.

We service F5 BIG-IP i-Series with OEM power supplies, fan trays, hard drives and SSL hardware modules from our own warehouse. For i-Series fleets we stock all four classes — entry/mid (i2/i4), mid-range (i5/i7), high-end (i10/i11) and top-of-the-line (i15). For i10/i15 platforms with SSL/TLS hardware acceleration (FIPS modules, crypto cards), we also cover the specialized components. TMOS software and all F5 modules (LTM, GTM, APM, ASM, AFM) run independently of hardware maintenance — TPM only affects the hardware layer.

30–60 %
Savings vs. F5 support
TMOS stays
LTM, GTM, APM, ASM, AFM licensed unchanged
SSL/FIPS
Hardware crypto modules covered
4 h
Onsite response time with 24×7×4 SLA

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

EOSL status of F5 BIG-IP i-Series

F5 i-Series models follow a 7-9 year lifecycle. Early i2/i4 are approaching EOSL, i5/i7 are in stable mid-cycle, i10/i11/i15 are current.

Model family Released OEM support ends TPM status
i2600/i2800 (Entry) 2015 2024–2025 Recommended
i4600/i4800 (Mid Entry) 2015 2024–2025 Recommended
i5600/i5800/i5820 (Mid) 2016 2025–2026 Supported
i7600/i7800/i7820 (Upper-Mid) 2016 2025–2026 Supported
i10600/i10800/i10820 (High-End) 2017 2026–2027 Supported
i11600/i11800 (High-End) 2017 2026–2027 Supported
i15600/i15800/i15820 (Top) 2018 2027–2028 Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components and certified refurbishing pools for EOSL generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for F5 and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

TMOS & F5OS stay

LTM, GTM, APM, ASM, AFM licenses unchanged. F5 software updates with active F5 contract.

Comparison

TechCare vs. F5 Networks BIG-IP i-Series Hardware

Concrete SLA tiers, OEM comparison, coverage details and source footnotes — on a print-friendly page.

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FAQ on F5 BIG-IP i-Series maintenance

Which F5 BIG-IP i-Series models do you service?
Complete i-Series family of all four classes: entry/mid (i2600, i2800, i4600, i4800), mid-range (i5600, i5800, i5820, i7600, i7800, i7820), high-end (i10600, i10800, i10820, i11600, i11800), top-of-the-line (i15600, i15800, i15820). Including all power supplies (AC and DC), fan trays, hard drives/SSDs, SSL/TLS hardware modules (including FIPS modules for i10/i15) and network interface cards.
What does TPM cost for F5 i-Series compared to F5 support?
30 to 60 percent savings. An i5800 with 24×7×4 costs 4,500 to 7,500 EUR/year with F5, 1,900 to 3,200 EUR with TechCare. i7800 correspondingly 6,500-9,500 EUR F5 support, 2,700-4,000 EUR TechCare. i10800 9,500-14,000 EUR F5, 4,000-6,000 EUR TechCare. i15800 16,000-22,000 EUR F5 support, 6,500-9,500 EUR TechCare. A pair configuration (active/standby) doubles these amounts linearly. For larger data centers with 4-8 i-Series pairs, F5 support costs add up quickly to six-figure amounts — TPM achieves substantial absolute savings here.
Does TMOS and all F5 modules continue to work without an F5 support contract?
Yes. TMOS (Traffic Management Operating System) on your BIG-IP appliances continues to work with existing module licenses (LTM for local traffic management, GTM/DNS, APM for access management, ASM for web application firewall, AFM for network firewall, SSL Forward Proxy) without licensing — all production functions stay active. TMOS code updates to newer versions (major releases, hotfixes) require an active F5 contract — usually uncritical with stable ADC/WAF configurations because F5 setups in productive environments are operated stably over years. F5 iHealth (proactive monitoring) and MyF5 portal access are F5 contract-bound.
Can you service older i2600/i4600 after EOSL?
Yes. Early i2600/i2800 and i4600/i4800 (released 2015, EOSL 2024-2025) are still productive in DACH mid-market and branch office setups — typically as smaller ADC or reverse proxy platforms. We stock power supplies, fan trays, hard drives and replacement appliances for these generations. TMOS on older i-Series continues to work — TMOS updates to newer major versions require an active F5 contract, usually uncritical with stable configurations.
What about SSL/TLS hardware and FIPS modules?
F5 BIG-IP i10/i11/i15 have hardware-based SSL/TLS acceleration — for i10800/i11800 this is standard, for i15 top models often with FIPS 140-2 Level 3 certified crypto modules for banks and government. We explicitly cover these specialized components — pool depth for FIPS modules is lower than for standard components, hence risk assessment per fleet. For FIPS compliance requirements, we communicate clearly before contract conclusion which components are available in which quantity in stock.
Which SLA levels do you recommend for i-Series?
F5 BIG-IP is typically operated in pair configurations (active/standby with VIPRION-style config sync) — single appliance failure is absorbed by standby partner, service continuity is maintained. For productive pair setups, 5×9 NBD per appliance is economically justifiable. For single appliance setups (smaller branch offices, test/dev): 24×7×4. For bank, e-commerce or carrier setups with highest availability requirements: 24×7×4 with German-speaking onsite engineer standard. EOSL i2/i4 in stable legacy setups: Parts Only or 5×9 NBD sufficient.
Can we have i-Series and r-Series together in one contract?
Yes. Multi-class contracts are our strength — F5 BIG-IP i-Series (i2/i4/i5/i7/i10/i11/i15) and r-Series (r2/r4/r5/r10/r12) plus older s-Series and VIPRION chassis — all in one contract, one point of contact, one SLA report set. Plus all other vendors (Citrix NetScaler, A10 Thunder, Radware Alteon, etc.) in the same construct. For refresh projects (i-Series → r-Series), the TPM contract covers both platforms in parallel.
How fast do we get a quote?
Within 48 hours after receipt of your inventory list with model, class (i2-i15), activated modules (LTM/GTM/APM/ASM/AFM) and serial number.
Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots

Save on F5 Networks BIG-IP i-Series Hardware without risk

Send us your inventory list — we deliver a binding fixed-price quote within 48 hours. No migration, no risk, clear comparison to OEM maintenance.

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Practice
Real references
Three templates from European customers 2024–25 — how the migration from OEM to TPM ran in reality.
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