Check Point Premium Support · renewal alternative
Check Point Premium Support alternative & renewal
Is your Premium Support contract expiring or your Check Point hardware reaching End of Support (EOS)? TechCare keeps Quantum-Security-Gateways & Maestro maintained vendor-independently — 30–60 % below Premium Support, with original spare parts and equal SLA, even past EOSL.
Premium Support renewal vs. TechCare
| Check Point Premium Support | TechCare TPM | |
|---|---|---|
| Cost | List price; after End of Support (EOS) often no renewal available or expensive custom support | 30–60 % below Premium Support — up to 70 % past EOSL |
| SLA tiers | NBD to 24×7×4 | equal or better tiers (up to 24×7×2) |
| Spare parts | Check Point-new | OEM-original — own DACH depot + certified refurbishers |
| Past EOSL / End of Life | ends or expensive custom support | full maintenance, years past EOSL |
| Firmware/software updates | included until End of Support (EOS) | hardware layer; active software subscription runs separately |
| Multi-vendor | one Premium Support contract per Check Point line | one contract for Check Point + 27 other vendors |
| Contract lock-in | tied to the Check Point lifecycle | flexible, no refresh pressure |
Exact per-system figure via the TCO calculator, all Check Point lines on the Check Point maintenance page.
When Premium Support, when TPM?
Stay with the Premium Support renewal when Check Point hardware is brand-new under warranty, you actively use vendor-bound subscriptions, or a contract must legally stay with Check Point.
TPM wins past warranty and past EOSL, on multi-vendor fleets and under cost pressure — at equal or better SLA. Unsure? The 3-question TPM check gives an honest read in 30 seconds.
Frequently asked about switching from Premium Support
What is Check Point Premium Support — and what happens when it expires?
Premium Support is Check Point's maintenance contract: hardware support, spare parts and firmware updates. When it expires or the hardware reaches End of Support (EOS), a renewal is often no longer available or only as expensive custom support. TechCare instead keeps it maintained with original spare parts — even years past EOSL.
How much do I save versus a Premium Support renewal?
Typically 30–60 % versus Premium Support, up to 70 % on EOSL models. The exact per-system comparison comes within 48 hours after install-base review (any format: service tags, Excel export, model + serial).
Do I still get firmware and software updates?
TechCare services the hardware layer incl. original spare parts. Vendor firmware feature updates usually end at End of Support (EOS); an active software subscription continues separately via Check Point. On mature EOSL generations this is rarely a blocker in practice.
Are the Check Point spare parts really original?
Yes — exclusively OEM-original parts from our own stocking hub, certified refurbishers and partly direct procurement. Chain-of-custody documentation on request (important for banks, government, critical infrastructure).
When is a Premium Support renewal the better choice?
On brand-new Check Point hardware under warranty, with actively-used vendor-bound subscriptions, or when a contract must legally stay with Check Point. In those cases we honestly recommend the Premium Support renewal.