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ARISTA FIXED SPINE · TPM

Arista 7280R & 7320X Fixed Spine Maintenance — vendor-independent service

We service Arista Fixed Spine switches after factory warranty and Arista A-Care — vendor-independent, with OEM power supplies, fan trays and optics, SLA up to 24×7×4. Complete family: 7280R series (R, R2, R3 — carrier-class spine with deep buffer) and 7320X series (compact spine, 32x100G). 30 to 60 percent below Arista A-Care, up to 70 percent on EOSL 7280R first generation.

Which fixed spine models we service

Arista Fixed Spine addresses two different use cases. 7280R series is carrier-class — deep buffer (several gigabytes per port group) allows absorbed bursts without packet loss, which is why 7280R is standard for WAN edge, internet peering, service provider aggregation and carrier backbones. Three generations: 7280R (original), 7280R2 (refresh), 7280R3 (current with 100/400G). 7320X series is compact spine for medium data center fabrics — 32x100G in 1 RU, without deep buffer, for classic EVPN-VXLAN spine roles.

7280R · carrier-class spine (1st gen)
7280SR-48 · 7280QR-C36 · 7280CR2-60 · all 1G/10G/40G variants
7280R2 · carrier-class spine (2nd gen)
7280CR2-60 · 7280QR-C36 · 25/100G aggregation
7280R3 · carrier-class spine (current)
7280CR3-32 · 7280CR3K-32 · 7280DR3-24 · 100/400G
7320X · compact spine
7320X-32C · 7320X-32C-LC (32x100G in 1 RU)
Components & optics
Power supplies · fan trays · 1/10/25/40/100/400G optics · QSFP28/QSFP-DD

Why TPM maintenance for 7280R & 7320X

7280R maintenance is positioned high-end — carrier-class hardware with deep buffer costs accordingly with Arista A-Care, typically 4,500 to 8,000 EUR/year for a 7280CR3 with 24×7×4. In service provider and WAN edge configurations with 4-12 7280R switches, this adds up to significant budgets quickly. TPM reduces this to 35-50 percent — the hardware architecture (single box, single ASIC with deep buffer) is manageable from a maintenance perspective, the value lies in component inventory and SLA response time, not in proprietary maintenance complexity.

We service 7280R and 7320X with OEM power supplies, fan trays and optics from our own warehouse. For 7280R, the three generations (R, R2, R3) are hardware-wise completely different — components are not interchangeable across generations, power supplies and fan trays have different specifications. We stock all three generations. EOS software, deep buffer configuration, BGP/MPLS/Segment Routing and all carrier-class features stay functionally unchanged — TPM only affects the hardware layer.

30–60 %
Savings vs. Arista A-Care
Deep buffer
7280R stays carrier-class without restriction
3 generations
7280R/R2/R3 components all in stock
4 h
Onsite response time with 24×7×4 SLA

Generations timeline & TPM coverage

Per hardware generation: vendor phase (slate) and TechCare coverage window (teal) up to ~5 years post-OEM EOSL.

EOSL status of fixed spine generations

7280R generations follow a 7-9 year lifecycle. 7280R first generation has largely reached EOSL, 7280R2 is approaching, 7280R3 and 7320X are current.

Model family Released OEM support ends TPM status
7280R (1. Generation) 2014–2016 2022–2024 Recommended
7280R2 2016–2018 2024–2026 Supported
7280R3 2019+ ca. 2027+ Supported
7320X / 7320X-LC 2018+ ca. 2026+ Supported

As of 2026. EOSL data based on official vendor roadmaps and subject to change. Binding case-by-case information available on request.

What we deliver

OEM original parts

Our warehouse stocks OEM original components, including for end-of-life generations.

Onsite engineer

German-speaking technicians throughout DACH, 4-hour response time guaranteed.

Flexible SLA per system

Parts Only, 5×9 NBD or 24×7×4 — freely combinable by location and criticality.

Multi-vendor contract

One contract for Arista and all other vendors. No more individual contracts.

EOSL tracking & reporting

Monthly SLA reports, asset overview, automatic EOSL notifications.

EOS & CloudVision stay

EOS, CloudVision subscription and all Arista software licenses independent.

FAQ on 7280R & 7320X maintenance

Which fixed spine models do you service?
Complete fixed spine family: 7280R series all three generations (7280SR-48, 7280QR-C36, 7280CR2-60, 7280CR3-32, 7280CR3K-32, 7280DR3-24 and all 1G/10G/25G/40G/100G/400G variants) and 7320X series (7320X-32C, 7320X-32C-LC for 32x100G compact spine). Including all power supplies, fan trays and optics modules.
What does TPM cost for 7280R compared to A-Care?
30 to 60 percent savings. A 7280CR3-32 with 24×7×4 costs 4,500 to 7,500 EUR/year with Arista, 1,900 to 3,500 EUR with TechCare. 7280R2 correspondingly 3,500-6,000 EUR Arista A-Care, 1,500-2,700 EUR TechCare. 7320X-32C 3,000-5,000 EUR A-Care, 1,300-2,300 EUR TechCare. For service provider configurations with 8-16 7280R switches, annual savings add up to five-figure amounts.
What about deep buffer functionality on 7280R?
Deep buffer is a hardware property of the 7280R platform, not a software license. Several gigabytes of buffer per port group are implemented in the switch ASIC and available independently of the maintenance source. EOS configuration for buffer profiles (lossless queuing, RED/WRED, burst absorption) remains unchanged. TPM has no impact on deep buffer performance — the hardware stays carrier-class as from factory.
Can you service EOSL 7280R first generation?
Yes. 7280R first generation (released 2014-2016, EOSL from 2022-2024) is still productive in DACH service provider and WAN edge fleets — typically in stable carrier aggregation roles that don't necessarily need refresh. We stock switches, power supplies, fan trays and optics for 7280R first generation. EOS on older 7280R continues to work — code updates to newer EOS versions require an Arista contract.
Which SLA levels do you recommend for fixed spine?
7280R in service provider, WAN edge or internet peering roles: 24×7×4 with German-speaking onsite engineer is standard — outage affects carrier backbone or internet connectivity. 7320X as compact spine in medium data center fabrics: 24×7×4 or 5×9 NBD depending on redundancy concept. For spine pairs with MLAG, a spine failure can be absorbed by the partner — 5×9 NBD saves budget.
Can we have 7280R/7320X and modular spine (7500R/7800R) in the same contract?
Yes. Multi-class contracts are our strength — 7280R/7320X as fixed spine, 7500R/7800R as modular spine, 7050X/7060X as leaf — all in one contract, one point of contact, one SLA report set. For service provider customers with mixed fleets, this is the standard configuration. Plus all other vendors in the same construct.
Do BGP, MPLS and Segment Routing continue to work?
Yes. EOS on 7280R/7320X continues to work without licensing — BGP (eBGP, iBGP, BGP-LU, BGP-EVPN), MPLS stack (LDP, RSVP-TE), Segment Routing, OSPF/IS-IS, all layer 2/3 VPN functions, MPLS Fast Reroute and all carrier-class features stay functionally active. EOS updates to newer versions require an active Arista contract — usually uncritical with stable service provider configurations.
How fast do we get a quote?
Within 48 hours after receipt of your inventory list with model, generation, count and serial number.
Service performance

Real actuals Q1 2026 — straight from our ITIL ticketing.

99,2 %
Tickets resolved within agreed response time
2,4 h
Avg. first response on 4h SLA tier
88 %
First-time fix on initial dispatch
97 %
Spare part on site within 4 h, DACH depots
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