Pure FlashArray //M FlashArray //M Legacy / EOSL Maintenance
side by side.

FlashArray //M10

//M10 R1/R2 (entry model, smallest //M configuration, from 5 TB)

FlashArray //M20

//M20 R1/R2 (standard mid-market platform, typically 10–40 TB)

FlashArray //M50

//M50 R1/R2 (mid-range enterprise, 30–80 TB)

FlashArray //M70

//M70 R1/R2 (top //M model, up to ~220 TB)

EOSL status of generations

FlashArray //M is Pure-EOSL hardware par excellence. Pure renewal is either no longer available or costs many times a //X or //C renewal — structurally designed to economically force a refresh. The problem: many //M platforms run completely stable, with no factual reason for a forklift. This is exactly the gap we cover.

OEM original parts are the crux. For EOSL platforms like //M, availability of SAS modules, NVRAM cards, controller boards and older PSUs is decisive. We operate our own warehouse with refurbished Pure original components and established secondary market relationships. For very rare configurations we check upfront — but the norm is that we can deliver a functional replacement within 4 hours.

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Pure Storage line — see the Pure Storage battle card.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Pure Storage line — details on the Pure Storage battle card.

Same four steps for every Pure Storage line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Pure Storage battle card.

Pure says //M maintenance is no longer available. Is that true?

Pure no longer offers official renewals for //M — that's correct. But it doesn't follow that //M can't be maintained. TPM providers like us fill exactly this gap. We have OEM original parts, German-speaking engineers and SLA up to 24×7×4 available for //M platforms. As of 2026 we actively operate //M maintenance contracts in multiple DACH data centers.

How long can you maintain //M platforms?

Realistically another 5–8 years beyond Pure EOSL, depending on model and availability of critical components. //M50 and //M70 with larger install bases are sustainable longer than //M10. We provide an honest assessment per platform — and plan migration paths in time if specific FRUs become scarce.

What does //M TPM cost vs. the last Pure renewal?

Up to 70 percent below last Pure list prices for //M. For a //M50 R2 with 24×7×4, TechCare is roughly 65% below the last Pure price (pre-EOSL). //M70 proportionally higher. Pure often no longer offers renewals for //M at all — the question is not 'TPM or Pure', but 'TPM or refresh'.

Which //M generations do you cover?

//M10, //M20, //M50, //M70 — all in R1 and R2 revisions. We know the hardware differences between R1 (older, smaller cache configuration) and R2 (same form factor, more performance). Spare parts are stocked generation-specific.

Does Purity on //M continue without a Pure contract?

Yes. Purity (the OS) continues to work as it's part of the storage system. On //M the last supported Purity version is typically 6.4.x — code updates to newer versions are often not possible without a Pure contract and due to hardware limitations. No issue with stable configurations; //M is not made for new features.

Can you offer //M-to-//X migration as a service?

Yes — when refresh is strategically sensible, we plan the migration with you. Pure typically uses asynchronous replication and short service windows for //M-to-//X migration. We can handle the migration engineering and continue //M TPM maintenance in parallel until //X is active. This often results in a hybrid path: keep //M running, build //X in parallel, migrate step by step.