Oracle / Sun Server & Storage Maintenance
side by side.

TechCare TPM vs. Premier Support / Hardware Support. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

15–25 % OEM list-price share per year

50–70 % EOSL savings vs. OEM

5–10 % Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share approx. 15–25 % of list price per year (Premier Support high since Sun acquisition)

Example Oracle X8-2 server with 4-year Hardware Support: TechCare TPM roughly 35–56% below the OEM price.

EOSL hardware: On EOSL models (X3-2/X4-2/X5-2, M-series SPARC, ZS3 storage) 50–70 % savings vs. Oracle Hardware Support — Oracle EOSL premium can exceed 25 % of list price per year.

Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.

Active EOSL lines

SPARC T4-Serie (T4-1/T4-2/T4-4) · EOSL 2021-03-30
SPARC T5-Serie (T5-2/T5-4/T5-8) · EOSL 2022-05-31
SPARC T7/T8 (current) · EOSL 2027-06-30
Sun x86 Server (Sun Fire X-Serie) · EOSL 2020-12-31

Which Oracle / Sun models we service

SPARC · T series: T4-1 · T4-2 · T4-4 · T5-2 · T5-4 · T5-8 · T7-1 · T7-2 · T7-4 · T8-1 · T8-2 · T8-4
SPARC · M series: M5-32 · M6-32 · M7-8 · M7-16 · M8-8
Sun / Oracle x86 · X series: X4-2 · X4-2L · X5-2 · X5-2L · X6-2 · X6-2L · X7-2 · X7-2L · X8-2 · X8-2L
Engineered Systems · Exadata: Exadata X5-2 · X6-2 · X7-2 · X8-2 · X8M-2 · X9M-2 / X9M-8 · older Exadata X3-2 / X4-2
ZFS Storage Appliance: ZS3-2 · ZS3-4 · ZS4-4 · ZS5-2 · ZS5-4 · ZS7-2 · ZS9-2
Tape · StorageTek: SL150 · SL3000 · SL8500 · T10000 / T10000D

EOSL status of major generations

Generation	Released	End of vendor support	TechCare TPM
SPARC T4 (T4-1, T4-2, T4-4)	2011	2019	Recommended
SPARC T5 / T7	2013/2015	2020/2022	Recommended
SPARC M5-32 / M6-32	2013/2014	2020/2022	Recommended
Sun X4-2 / X4-2L (x86)	2013	2020	Recommended
Exadata X5-2 / X6-2	2014/2016	2022/2024	Recommended
ZFS Storage ZS3 / ZS4	2013/2014	2021/2022	Recommended
SPARC T8 / Exadata X8	2017/2019	ca. 2026/2027	Supported

Why TPM maintenance instead of Oracle Premier Support / Hardware Support

Oracle Premier Support is above-average expensive — and Oracle tends to couple hardware support to software contracts. For SPARC and Sun x86 hardware reaching EOSL, Oracle maintenance becomes difficult or uneconomic. That's where we come in.

We service SPARC T/M series, Sun x86 X-series, Exadata and ZFS Storage Appliance with OEM parts and experienced engineers. Solaris subscription stays with Oracle, we handle the hardware. For Exadata we clearly separate what hardware maintenance covers and where Oracle database support remains essential.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Oracle / Sun line — see the Oracle / Sun battle card.

Stays with Oracle / Sun

Oracle Solaris / Linux software subscriptions
MOS / Software Updates License & Support
Oracle TAC software tickets

Moves to TechCare

Hardware defects (memory, disk, PSU, mainboard, modules)
24×7×4 on-site SLA with German-speaking field service
Spare-parts logistics DACH + global hub network
Fixed-price contract in 48 h, one inventory — one contract

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Oracle / Sun line — details on the Oracle / Sun battle card.

Migration path from first contact to hand-over.

Same four steps for every Oracle / Sun line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Oracle / Sun battle card.

FAQ on Oracle / Sun maintenance

Which Oracle / Sun hardware do you service?: SPARC T-series (T4 to T8), SPARC M-series (M5/M6/M7/M8), Sun x86 X-series (X4-2 to X8-2 and L variants), Oracle Engineered Systems (Exadata X5-2 to X9M, older X3-2/X4-2 on request), ZFS Storage Appliance (ZS3 to ZS9) and StorageTek tape libraries (SL150, SL3000, SL8500).
What does TPM cost compared to Oracle Premier Support?: For Oracle/Sun hardware we see 30 to 60 percent savings vs. Oracle Premier Support, up to 70 percent on EOSL models. For a SPARC T7-2 with 24×7×4 contract, TechCare is roughly 55–60% below the Oracle price.
Can you also service SPARC systems with Solaris?: Yes, at hardware level. Solaris subscription (Solaris 10/11, patches, support repository) runs separately via Oracle. Hardware defects (memory modules, disks, PSUs, FRUs) we cover with OEM parts.
How does Exadata work — hardware and database support?: For Exadata we transparently separate: we service the hardware layer (database servers, cell storage servers, InfiniBand/RoCE switches, PDUs). Oracle Database software, Oracle Linux, Exadata software updates and all database-related topics remain with Oracle.
Can you service EOSL SPARC — T4, T5, M5/M6?: Yes. SPARC T4 (EOSL 2019), T5 (EOSL 2020), M5-32/M6-32 (EOSL 2020/2022) are still productive in DACH banks and insurers. We stock memory modules, disks (SAS, SSD), PSUs and FRUs for these generations.
Which SLA levels for Oracle hardware?: Parts Only, 5×9 NBD, 24×7×4 — all freely selectable. For SPARC hardware with AIX/Solaris workloads in banks we recommend 24×7×4 due to typical business criticality.