Dell Networking Networking Maintenance
side by side.

TechCare TPM vs. ProSupport / ProSupport Plus. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.

8–15 % OEM list-price share per year

50–70 % EOSL savings vs. OEM

5–10 % Multi-year discount (3–5 yrs)

One contract for all lines · Fixed price in 48 h techcaresolutions.de

Cost comparison

OEM list-price share approx. 8–15 % of list price per year (ProSupport Plus 12–18 %)

Example PowerEdge R750 with 4-year ProSupport Plus: TechCare TPM roughly 39–51% below the OEM price.

EOSL hardware: On EOSL models (PowerEdge 12G/13G/14G, EqualLogic, Compellent SC4020) 50–70 % savings vs. Dell EMC Maintenance — Dell partly stops EOSL extensions, TPM often the only option.

Multi-year contract: 3-year TPM contract: additional 5–10 % discount, 5-year contract: 10–15 %. Plus fixed-price lock against OEM list-price increases.

Active EOSL lines

Force10 S-Serie / Z-Serie (legacy) · EOSL 2022-12-31
PowerSwitch N-Serie (N1100/N1500/N2000) · EOSL 2026-06-30
PowerSwitch S-Serie / Z-Serie (S5048/Z9100) · EOSL 2030-12-31

Which Dell Networking models we service

PowerSwitch S-Series (Top-of-Rack): S3048 · S3148 · S4112 · S4128 · S4148 · S5212 · S5224 · S5232 · S5248 · S5296
PowerSwitch Z-Series (Spine): Z9100 · Z9264 · Z9332
Force10 S series (older): S60 · S4810 · S4820 · S6000 · S6010 · S6100
Force10 Z- und MXL series: Z9000 · MXL (Blade-Switch für M1000e Chassis)
Dell N-Series (Mittelstand): N1100 · N1500 · N2000 · N3000 · N4000-Familie
Dell PowerConnect · Legacy campus switches: PowerConnect 5500 · 6200 · 7000 series · 8100 series · older PowerConnect 28xx/35xx — generations predating the Force10 acquisition, several already EOSL

EOSL status of major generations

Generation	Released	End of vendor support	TechCare TPM
Force10 S60	2010	2020	Recommended
Force10 S4810	2011	2021	Recommended
Force10 S6000	2013	2023	Recommended
Force10 MXL Blade	2012	2022	Recommended
Dell N-Series (1. Gen)	2014-2016	2024+	Supported
PowerSwitch S/Z aktuell	2018+	2026+	Supported

Why TPM maintenance instead of Dell ProSupport (Networking)

Dell ProSupport for networking is solidly positioned, but on older Force10 platforms (S60, S4810, S6000, MXL blade) renewal becomes difficult — the Force10 line was rebranded as PowerSwitch after the 2011 acquisition. Force10 switches are 10-12 years old in many DACH data centers and still running under load.

We service both lines — current PowerSwitch S/Z-Series and legacy Force10 — with OEM original parts. Dell OS10 Enterprise and FTOS as operating systems continue to run. SmartFabric Director remains separately via Dell.

OEM vs. TechCare — where the switch pays off

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Dell / Dell EMC line — see the Dell / Dell EMC battle card.

Stays with Dell Networking

OpenManage Enterprise / iDRAC subscription features
Dell software licenses (CloudIQ, APEX, PowerStore Manager)
Dell software TAC and firmware lockout releases

Moves to TechCare

Hardware defects (memory, disk, PSU, mainboard, modules)
24×7×4 on-site SLA with German-speaking field service
Spare-parts logistics DACH + global hub network
Fixed-price contract in 48 h, one inventory — one contract

DACH compliance by design.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Dell / Dell EMC line — details on the Dell / Dell EMC battle card.

Migration path from first contact to hand-over.

Same four steps for every Dell / Dell EMC line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Dell / Dell EMC battle card.

FAQ on Dell Networking maintenance

Which Dell Networking hardware do you service?: We service PowerSwitch S-Series (S3048 to S5296 top-of-rack), PowerSwitch Z-Series (Z9100, Z9264, Z9332 spine), older Force10 S-Series, Z9000 and MXL blade switches, and Dell N-Series.
What does TPM cost compared to Dell ProSupport?: 30 to 60 percent savings vs. Dell ProSupport, up to 70 percent on EOSL models. For a PowerSwitch S5232 with 24×7×4, TechCare is roughly 55–60% below the Dell price.
Can you service older Force10 S4810/S6000?: Yes. Force10 S4810 (released 2011, EOSL 2021) and S6000 (2013, EOSL 2023) are still productive in many DACH data centers.
What about Dell OS10 (Enterprise) and older FTOS?: Dell OS10 Enterprise (for PowerSwitch) and FTOS (for older Force10) are part of the hardware and continue to run. Code updates for newer OS10 versions require active Dell support.
Which SLA levels for networking?: Parts Only, 5×9 NBD, 24×7×4. For spine switches and data center top-of-rack we recommend 24×7×4.
Are Dell-branded optics available?: Yes. We stock Dell-branded optics (1G SFP, 10G SFP+, 40G QSFP+, 100G QSFP28). For defective optics we swap with identical modules.