Quantum ActiveScale Object Storage Maintenance
side by side.

ActiveScale X100 · entry cluster

X100 (compact multi-node cluster, 100 TB+ entry)

ActiveScale X200 · mid-range

X200 (scalable to multi-PB, geo-distributed)

ActiveScale P100 · high-performance

P100 (NVMe caching for high-throughput workloads)

Components & connectivity

Storage nodes · NL-SAS disks (8/12/16 TB) · NVMe cache · controller boards · 25/100 GbE

EOSL and lifecycle status of ActiveScale generations

ActiveScale workloads are typically very long-lived — long-term archive, compliance storage, cloud-tier backup, M&E asset repositories. The sweet spot is multi-PB configurations across multiple sites. Quantum Support for these configurations is non-trivial — multi-node clusters with geo replication, erasure coding, multi-site quorum. TPM maintenance fits excellently here: hardware is standard server hardware, software logic (ActiveScale OS, S3 engine) stays a Quantum contract.

We service ActiveScale with OEM storage nodes (based on Supermicro or Dell hardware), NL-SAS disks of all sizes (8 TB, 12 TB, 16 TB), NVMe cache modules and network components. Cluster node failures are a standard maintenance use case for object storage — erasure coding logic absorbs failures, the node is replaced calmly.

The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Quantum line — see the Quantum battle card.

BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Quantum line — details on the Quantum battle card.

Same four steps for every Quantum line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Quantum battle card.

Which ActiveScale models do you service?

Complete ActiveScale family: X100 (entry cluster), X200 (mid-range, scalable to multi-PB) and P100 (high-performance with NVMe cache). Plus older ActiveScale generations from the HGST/Western Digital heritage (2014-2019), migrated to Quantum in 2020.

What does TPM cost for ActiveScale compared to Quantum Support?

30 to 60 percent savings. For an ActiveScale X200 with 4 PB usable capacity, TechCare hardware support is roughly 55% below the Quantum price. P100 has a higher hardware support volume due to NVMe components. ActiveScale software subscription stays separate.

Can you service older ActiveScale from HGST/WD heritage?

Yes. ActiveScale fleets from 2014-2019 (pre-Quantum migration) are still active in DACH data centers — typically in long-term archive roles. We stock storage nodes, NL-SAS disks of all generations and network components from the WD era. Migration to Quantum software without hardware swap is possible if capacity fits.

Does ActiveScale OS and the S3 engine continue to work without a Quantum contract?

The ActiveScale OS license is part of the software subscription, which runs separately from hardware maintenance. Customers needing active software updates keep the Quantum software subscription. Hardware maintenance runs in parallel via TPM. For stable configurations (running S3 endpoints, no capacity growth), hardware maintenance alone often suffices.

Which SLA levels do you recommend for ActiveScale?

ActiveScale clusters are very resilient through erasure coding and multi-node architecture — failure of a single storage node is absorbed by the cluster, data stays available. 5×9 NBD is usually economically appropriate. For productive S3 endpoints with SLA-critical apps, we recommend 24×7×4.

What about geo replication and multi-site quorum?

Geo replication and multi-site quorum are ActiveScale OS features and run with the software subscription. Hardware maintenance is cross-site possible — we cover cluster sites in DACH, for multi-site outside DACH we coordinate with partner logistics. Cluster consistency checks and erasure coding repairs are software layer.