NVIDIA Mellanox Spectrum & Quantum Switching Maintenance
side by side.
TechCare TPM vs. Enterprise Support / DGX Premium. Cost range, EOSL advantages, migration path and DACH compliance at a glance — for IT leadership and procurement.
Cost comparison
Example NVIDIA DGX A100 with 4-year Enterprise Support: TechCare TPM roughly 41–50% below the OEM price.
Active EOSL lines
- Mellanox SX-Serie (Ethernet, 10/40G) · EOSL 2023-12-31
- Mellanox SB-Serie (InfiniBand FDR/EDR) · EOSL 2024-12-31
- Spectrum SN2000-Serie (10/25G) · EOSL 2025-12-31
- Spectrum SN3000/SN4000/SN5000 & Quantum QM-Serie · EOSL 2030-12-31
Which Mellanox switch models we service
- Spectrum SN2000/SN3000 · older mid-range Ethernet
- SN2010/SN2100/SN2410/SN2700 (10/25G) · SN3000 series (25/100G)
- Spectrum SN4000/SN5000 · current generations
- SN4000 series (100/200G) · SN5000 series (200/400G)
- Quantum InfiniBand · HPC standard
- Quantum-1 (HDR 200G, QM8700) · Quantum-2 (NDR 400G, QM9700)
- older Mellanox SX/SB · EOSL
- SX1012/SX1024/SX1036 (Ethernet, 10/40G) · SB7700/SB7800 (InfiniBand FDR/EDR)
Generation status of Mellanox switching line
| Generation | Released | End of vendor support | TechCare TPM |
|---|---|---|---|
| Spectrum SN2000-Serie (10/25G) | 2016–2017 | 2024–2025 | Recommended |
| Spectrum SN3000-Serie (25/100G) | 2018–2019 | 2026–2027 | Supported |
| Spectrum SN4000-Serie (100/200G) | 2020–2021 | ca. 2028+ | Supported |
| Spectrum SN5000-Serie (200/400G) | 2022+ | ca. 2030+ | Supported |
| Quantum-1 (HDR 200G, QM8700) | 2018 | ca. 2026+ | Supported |
| Quantum-2 (NDR 400G, QM9700) | 2022 | ca. 2030+ | Supported |
| Mellanox SX-Serie (Ethernet) | 2011–2013 | 2021–2023 | Recommended |
| Mellanox SB-Serie (InfiniBand) | 2014 | 2022–2024 | Recommended |
Why TPM maintenance for Mellanox switching
Mellanox switching maintenance has two economic constellations: current Spectrum/Quantum as TPM entry after DGX warranty expiration (synchronous AI cluster stack transition), and EOSL SX/SB as pure TPM maintenance where NVIDIA support is no longer available. For a Spectrum SN5600 (400G-capable) with 24×7×4, TechCare is typically roughly 55% below the NVIDIA support price; for the Quantum QM9700 (400G NDR) roughly 55–60%. For large AI cluster builds with 8-32 Spectrum switches plus Quantum backbone, maintenance savings become a substantial annual lever.
We service Mellanox switches with OEM switches, power supplies and optics from our own warehouse. Spectrum SN series (all four generations) and Quantum QM series (Quantum-1 and Quantum-2) are in active component pool. Older Mellanox SX/SB switches (pre-NVIDIA acquisition) we build from certified refurbishing sources — this generation is EOSL but still widespread in DACH HPC fleets. MLNX-OS on switches continues license-free — all switching functions (RoCE, EVPN, RDMA-over-Converged-Ethernet, InfiniBand SubnetManager) stay active. Code updates to newer MLNX-OS versions require an active NVIDIA contract but are usually uncritical with stable AI/HPC cluster configurations.
OEM vs. TechCare — where the switch pays off
The full OEM-vs-TPM matrix (spare parts, SLA tiers, language, sub-outsourcing, compliance docs, reporting) is the same for every Nvidia line — see the Nvidia battle card.
Stays with NVIDIA
- NVIDIA AI Enterprise software subscription
- DGX OS / Base Command subscription
- NVIDIA TAC software tickets
Moves to TechCare
- Hardware defects (memory, disk, PSU, mainboard, modules)
- 24×7×4 on-site SLA with German-speaking field service
- Spare-parts logistics DACH + global hub network
- Fixed-price contract in 48 h, one inventory — one contract
DACH compliance by design.
BAIT/MaRisk documentation package, DORA Art. 28 contract template, ISO 27001 and GDPR-compliant media handling apply identically to every Nvidia line — details on the Nvidia battle card.
Migration path from first contact to hand-over.
Same four steps for every Nvidia line: inventory → fixed-price quote in 48 h → contract (BAIT/MaRisk/DORA hooks) → hand-over with spare-parts provisioning. Details on the Nvidia battle card.
FAQ on Mellanox switching maintenance
- Which Mellanox switch models do you service?
- Complete switching family: Spectrum SN series (SN2010, SN2100, SN2410, SN2700 with 10/25G; SN3000 series with 25/100G; SN4000 series with 100/200G; SN5000 series with 200/400G), Quantum InfiniBand (Quantum-1 HDR 200G with QM8700 family; Quantum-2 NDR 400G with QM9700 family) and older Mellanox switches (SX1012/SX1024/SX1036 for Ethernet 10/40G; SB7700/SB7800 for InfiniBand FDR/EDR). Including all power supplies, fan modules and SFP+/QSFP+/QSFP28/QSFP56/QSFP-DD optics modules.
- What does TPM cost for Mellanox switching compared to NVIDIA support?
- 30 to 60 percent savings. For Spectrum SN3700 (32x100G), SN4600 (64x200G) and Quantum QM8700 (HDR 200G) with 24×7×4, TechCare is typically roughly 55–60% below the NVIDIA price; for SN5600 (64x400G) roughly 55% and for QM9700 (NDR 400G) roughly 55–60%. For an AI cluster configuration with 16 Spectrum switches plus 4 Quantum switches, TechCare is roughly 55% below NVIDIA overall. For EOSL SX/SB: up to 70 percent savings (NVIDIA often no longer offers support).
- When does Spectrum Ethernet vs. Quantum InfiniBand make sense?
- Spectrum (Ethernet with RoCE support) is standard for AI cluster backbones, hyperconverged data center fabrics and cloud-native workloads — RoCE brings RDMA performance on Ethernet standard networking, reducing operations complexity (Ethernet tooling, existing operations skills). Quantum (InfiniBand) is standard for classic HPC clusters — lower latency than Ethernet, integrated SubnetManager, standard in scientific computing. From AI cluster perspective: modern LLM training clusters increasingly use Spectrum (NVIDIA's own recommendation for hyperscale AI builds), classic HPC compute stays Quantum. From TPM perspective: both classes with same condition logic.
- Do MLNX-OS, RoCE and InfiniBand SubnetManager continue to work without an NVIDIA contract?
- Yes. MLNX-OS on Spectrum and Quantum switches continues license-free — all switching functions, RoCE (RDMA over Converged Ethernet), DCQCN (Data Center Quantized Congestion Notification), MLAG, EVPN-VXLAN on Spectrum, plus integrated SubnetManager on Quantum for InfiniBand topology management stay functionally active. NVIDIA Cumulus Linux (for Spectrum as alternative OS option) also continues license-free on hardware. MLNX-OS code updates to newer versions require an active NVIDIA contract but are usually uncritical with stable AI/HPC cluster configurations.
- Can you service older SX/SB switches?
- Yes. Mellanox SX series (SX1012 12-port 40G, SX1024 36-port 10G, SX1036 36-port 40G) and SB series (SB7700 36-port FDR InfiniBand, SB7800 36-port EDR InfiniBand) are still widespread in DACH HPC fleets, EOSL reached. NVIDIA often no longer offers standard support — TPM is the only remaining maintenance option. We maintain refurbishing pools for SX/SB switches and critical components (power supplies, fan modules). Pool depth varies per model — SX1036 abundantly available, SB7800 somewhat tighter but structured available. We create a risk assessment per model before contract conclusion.
- Which SLA levels do you recommend for Mellanox switching?
- Spectrum switches as AI cluster backbone: 24×7×4 with German-speaking onsite engineer is standard — switch outage affects AI cluster connectivity, has direct training outage impact. Quantum InfiniBand switches as HPC backbone: 24×7×4 mandatory due to InfiniBand topology criticality (SubnetManager change on switch failure). With dual-redundant spine designs (standard in modern AI clusters), single spine failure can be absorbed — 5×9 NBD per switch theoretically possible, but we recommend 24×7×4 due to cluster performance risks. For EOSL SX/SB switches in stable HPC configurations or as backup hardware: 5×9 NBD or Parts Only sufficient.